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73% Recommend
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112 reviews from our car dealer reviews community
Leave a review for Williams Group Maidstone Ltd
Leave a review

112 reviews from our car dealer reviews community

Leave a review for Williams Group Maidstone Ltd
Leave a review
"Dodgy dealers "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not leave a deposit or sign anything unless ABSOLUTELY sure and insurance in place otherwise Arthur Daley will keep your £500 and fob you off. Noo test drive but expect to buy or keep your £500 deposit. I wish I could give minus 5 stars.

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+2 Found this review helpful
"Absolutely shocking company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gave a totally inaccurate description of the condition of the car this car is needing lots done to it. Over £5k in estimates so far. Avoid at all cost I have had to give one star as unable to leave zero

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+6 Found this review helpful
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"An excellent experience in car buying"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was impressed with the car buying process at Williams Maidstone and the assistance given by Russell, who provided useful information about the car, arranged a test drive and subsequently went through the purchase process so that I was able to collect the car on the date and at the time agreed.

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+0 Found this review helpful
"Mercedes C63s"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great polite manager & sales man at Williams group. Highly recommended. Fantastic at returning emails & phone calls. Great price on part ex and will definitely be going back in the near future. Chris moseley highly recommend. The cars absolutely stunning and still over the moon with it. The warranty packages they offer you are definitely worth taking. Kind regards, James Mellor

"Range Rover "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Range Rover from Williams Group Maidstone and the service I got was not pressured at all I arranged a viewing and was left to have a good look around without salesman looking over my shoulder but was there to answer any questions I had Done a hassel free financial package which was to my agreement and the deal was done speedy and professionally My new car was ready and cleaned and checked the next day Jaz was so helpful in his knowledge and even took time to have my car back to have new private plates put on it Would highly recommend Williams Group Maidstone for a very high spec and service to purchase your next Car

"Helpful and professional service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having recently bought a Mercedes SL 400 from Williams Group, I was pleased with the helpful and professional service provided. All went smoothly.

"Great service and knowledge "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was as described within the ad and over the phone and when we arrived we were not disappointed. The sale person (Chris) couldn’t have been more helpful. Found some minor defects which were resolved before collection. Totally recommend

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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Range Rover sport from this company and I can truly say it was a pleasant easy experience… not something that happens often when purchasing a new or used vehicle these day. Jaz was a true gentleman to deal with from beginning to end…

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"Old school in the very worst tradition"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just when you think the used car business had shaken off its cowboy image, along come this bunch of crooks to remind you that the tired old trope isn’t actually nearly as tired as you’d thought - or hoped. I bought a nice looking 2018 Volvo V60 (YX68 HGE) from Chris Moseley in late March without a test drive - not then permitted - but after having been assured the car had been serviced and was in perfect condition. However, on the drive home the car told me a couple of electrical systems weren’t working and that it needed a service. I should have turned the car around there and then and it’s to my lasting regret that I didn’t as so began two months of disinterest, lies and broken promises. Williams shed not one single bead of their own sweat to fix the car over the course of the two months. When told by Lipscomb Volvo the cause of the problems and what was required to fix them, The Williams Group refuted their findings and refused to fix the car as per their recommendations. This was all done without The Williams Group actually ever speaking to Volvo. My consequent request for the cancellation of the sale and the return of my money were ignored until the finance company, Admiral, stepped in. Admiral were fantastic and eventually broke the deadlock. My money was eventually returned but The Williams Group remained unapologetic to the last. Utter, utter c*ckwombles.

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+11 Found this review helpful
"Relaxed and no pressure from salesman "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recommend this place as I was under no pressure from them and felt very relaxed and had an honest opinion from them, nick pell was very helpful and great to deal with

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Dealership Information

Welcome to Williams Group, a privately owned used car operation with branches in Maidstone and Wolverhampton.

There are several factors that will make your Williams experience completely different from most used car outlets you have encountered.
Firstly, and most importantly, are the people that make up Williams Group. It is believed that there is no substitute for experience, and here at Williams you will find that our team's experience is knitted with modern technology to deliver a refreshing, time saving, and professional approach to used car retailing.
Williams group has a dedicated Buying company which sources cars direct from the public, therefore (virtually without exception) all cars are direct from the private owner either purchased directly or taken in part exchange directly. When buying from us you can be assured that you are not buying something thats been passed through the trade many times, passed through auction or been disposed of due to unknown issues.
Dealing with people over the internet can be a fairly remote affair, not so at Williams. We are geared up to provide detailed information remotely about all our vehicles with citnow walk round videos and information packs providing information of specification, service history, etc. Like many of our customers you can be confident to travel from a long distance to buy your dream car, safe in the knowledge you’re not going to be disappointed on arrival at one of our sites.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
112 reviews4 out of 5 stars — Rated Very Good
Excellent
80
Very Good
3
Average
6
Poor
5
Terrible
18

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  • Contact Information

    Address

    Williams Group Maidstone Ltd
    Dean Street
    Maidstone
    Kent
    ME15 0PS

    Get in touch

    01622 808372
    http://www.williamssalesltd.co.uk/

    Opening times
    Mon 09.00 - 17.15
    Tue 09.00 - 17.15
    Wed 09.00 - 17.15
    Thu 09.00 - 17.15
    Fri 09.00 - 17.15
    Sat 09.00 - 17.15
    Sun 10.00 - 16.00

    Dealership Statistics

    73%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Williams Group Maidstone Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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