Williams Motor Company from Williams Motor Company in response to All done at my pace

Hi Mathew. Thank you so much for taking the time to share your experience. We’re thrilled to hear that your daughter is enjoying the car We especially appreciate you mentioning how smooth it was—questions answered, in and out, done—and that you’d gladly recommend us. We love hearing that! I’ll be sure to pass your kind words on to John and the rest of the team. If there’s ever anything more we can do for you or your daughter, don’t hesitate to reach out. Thanks again

Williams Motor Company from Williams Motor Company in response to 4 stars

Hi David. Thank you so much for the feedback! We're really glad to hear the car has been perfect and that you had a very good experience overall. We appreciate your suggestions — we'll definitely take them on board. Providing more detailed photos and being clearer on pricing are great points, and we'll work on improving those aspects. Thanks again for choosing us!

Williams Motor Company from Williams Motor Company in response to Absolutely fabulous service

Hi Melanie. Thank you so much for the amazing feedback! We're thrilled to hear you had a fabulous experience from start to finish — and a big thank you for the kind words about Charles. He’ll be delighted to know his efforts made such a positive impression! It means a lot to us that you’d highly recommend us, and we’ll be more than happy to welcome you back when it’s time for your next car. Thanks again for the 5 stars and your support!

Williams Motor Company from Williams Motor Company in response to An excellent experience

Hi Brian. Thank you so much for your fantastic review! We’re delighted to hear that your experience with us was such a positive one — especially with buying the car remotely. It’s great to know the Fiat 500 met your expectations and that the delivery all the way to Plymouth went smoothly. We always aim to make the process as easy and stress-free as possible, so it's brilliant to hear we achieved that for you. We really appreciate the 5-star rating and your kind words — enjoy your new car, and if you ever need anything, we’re just a call away!

Williams Motor Company from Williams Motor Company in response to It's a good car

Hi Jonathan. Thanks for your feedback — we’re really glad to hear you had a smooth and quick experience picking up the car, and that you’re happy with it overall. We appreciate the 5-star rating! Thanks again for your kind words, and we hope you continue enjoying the car!

Williams Motor Company from Williams Motor Company in response to Absolutely fantastic

Hi Tracy. Thank you so much for the fantastic review! We're really pleased to hear that everything went smoothly — especially with you coming all the way down from Scotland. It’s great to know you found the car well-prepared, fairly priced, and that the team was helpful throughout. We always aim to make the process as easy and stress-free as possible, so it’s great to hear we hit the mark. Enjoy your new car, and thank you again for the 5 stars — it means a lot!

Williams Motor Company from Williams Motor Company in response to They were quick to get everything sorted

Hi Michael. Thank you so much for the lovely feedback! We’re thrilled to hear the car is one of the most comfortable you’ve ever travelled in — that’s a great compliment. We’re also glad we could get everything sorted quickly for you, especially knowing you had a long journey to see us. Your 5-star rating means a lot, and we really appreciate you choosing us. Enjoy every mile in your new car, and don’t hesitate to reach out if you need anything in the future!

Williams Motor Company from Williams Motor Company in response to The staff were really friendly

Hi Lee. Thanks for your feedback — we’re really glad to hear you’re enjoying the car and that any issues that came up were sorted quickly. It’s great to know you found the team friendly and helpful too. We appreciate your point about the service history and completely understand how important that information is. We’ll take your comments on board to make sure we’re more proactive with providing that up front in future. Thanks again for taking the time to share your experience — it really helps us improve.

Williams Motor Company from Williams Motor Company in response to 5 star review

Hi Darren. Thank you for your feedback — we’re really pleased to hear you’re enjoying the car and that you were happy with the service overall. Your point about the wait time is completely valid, and we’re sorry for the delay in getting everything ready. We’re actively working on improving our preparation process to make sure cars are ready to go as quickly as possible. Thanks again for your honest comments — they help us improve, and we hope to see you again in the future!

Williams Motor Company from Williams Motor Company in response to I'm really enjoying the car

Hi Ross. Thank you for the great feedback! We're glad you found us through Autotrader and even more pleased to hear you felt no pressure during your visit — that's exactly the kind of experience we aim to provide. It’s fantastic to know you’re enjoying your Fiesta and already getting some good miles in! If you ever need anything or have any questions down the line, don’t hesitate to get in touch. Enjoy the drive and thanks again for choosing Williams Motor Company!