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7 reviews from our car dealer reviews community
Leave a review for Wilmoths Crayford- Citroen
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7 reviews from our car dealer reviews community

Leave a review for Wilmoths Crayford- Citroen
Leave a review
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very easy and relaxed way to buy a car. No up selling of products and came away with a good deal. Picked it up a couple of days later with new MOT and service as well as full valet Excellent.

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"C5 Aircross - Low mileage - competative"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying cars can often be a stressful ordeal. In the span of a week, I went through quite an experience. First, I purchased a car from an online supplier who had promised a hassle-free solution. However, when the car arrived and I noticed a significant puddle underneath it, I became skeptical about accepting it. The delivery team suggested calling the AA for assistance, but I declined because I felt that if my first interaction with a car involved calling for a rescue service, it wasn't a good sign. Next, I put a deposit on another car from a local supplier who claimed to have done their due diligence. They even assured me that the vehicle had not been in a collision. It was only the next day, after persistent inquiries with the head of sales, that I discovered the vehicle had indeed been in a front-end collision, with the airbags deployed. While the car looked fine and drove well, I was disappointed that the salesman hadn't disclosed these critical details. Fortunately, I received a refund of my £500 deposit. Finally, I returned to the main dealer I had visited two weeks earlier. The salesperson, E, was extremely personable and introduced me to a low-mileage vehicle that came with a 12-month warranty and 12 months of rescue cover. The price was competitive, and the level of service was exceptional. This dealer, Wilmoths, is an established company with a £60M turnover, and it's clear they've earned a strong customer base. I'm looking forward to becoming a repeat customer in the future and have no reservations in recommending them. Dealing with the online "sharks" can be risky, but we were fortunate to end up with a reliable, brick-and-mortar establishment. Well done, Wilmoths!

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"Damaged hubcap. Won't respond "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid £444 for a service and during the service or cleaning one of my hubcaps was damaged. I have messaged the company 5 times now and they've not responded I'll never take my car here again.

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"Stole car for mot payment"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Basically James Wilmoth Citreon Crayford are swindlers, they do not stick to contracts and swindled a car out of a relative of mine. They overcharge so they can take ownership of your car and sell it. Went in for MOT took the entire 5000pound car. I personally would not do business with them and I think you should find someone else todo business with. A car is similar to swindling hundreds if not thousands of pounds from my relative. It is wrong and tantamount to extreme dishonesty. Go to another Citroen Dealer and Mechanic.

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"Appalling After Sales Care"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not encourage Wilmoths Crayford-Citroen, can’t do enough when they see the ££££ commission, after couldn’t care less. The after sales service is the worst I have ever encountered. A simple repair to a lock after spending over £17,000.00 and they said they could provide a quote ! They couldn’t care less. Avoid at all costs, take your cash and business elsewhere.

"Very poor service"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Problems with Wilmoths Citroen started when I bought my van. Was promised surface scratches on body work would be polished out. All that they done was put some black polish on, then when it was washed they all appeared again. So I spent £60 on products and a day polishing them out.i have just had a MOT IT FAILED due to centre seat belt not working.as no one has ever sat in the passenger seat it was not obviously not been checked before they sold it to me. Took back to have seat belt changed under warranty 2 days later got it back, yes 2 days. And then found a load of oil on passenger seat. So had to wait another 15mins to have the seat cleaned. Also they could not even bother to give my van a quick clean. Please do not waste your time and money with Wilmoth Citroen in Crayford.

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"really happy with my car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my Citroen C1 from Wilmoths Crayford. The dealers were really helpful and friendly and I have had no issues with the car at all. I wouldn't definitely recommend this dealership.

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Dealership Information

Wilmoths Crayford- Citroen is an Franchise dealership that is based in Dartford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews2.8 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
2
Terrible
2

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  • Contact Information

    Address

    Wilmoths Crayford- Citroen
    London Road
    Dartford
    Greater London
    DA1 4BH

    Get in touch

    01322 524555
    https://www.wilmoths.co.uk/citroen/contact-us/wilmoths-crayford/

    Opening times

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    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Wilmoths Crayford- Citroen

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