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wish id never set foot in their yard. bought a car... within 15 minutes, check engine light came on. returned to to be told oh its nothing really, just an injector misfiring... they reset it, but i noticed it was using 1/4 tank of diesel to go 20 miles! after 1 day. the light was back on. and on starting a cloud of white raw diesel was ejected. i videoed this.... took it back to be surrounded by 4 famly members one of whom made a cut throat gesture. at which point i visited the police. they escorted me back to the yard, and i was refunded. However the MOT's are done next door by another family member and are issued with scanned signatures.. how could a car with a faulty fuel system pass the emmisions test and MOT.. These guys are cowboys. and dangerous. everyone in Sandy will tell you do not visit Windmill Autos ever.
I can only comment on my experience which was fine. I purchased a car and I really appreciate the unpressurised service I received. The car was ready on the day agreed. Great service by Adam and Andy at Windmill Autos.
Reviewer has confirmed their email address
Brought my car from Windmill Autos, problems for start,car losing oil first day!few days later car repaired but covered in oil inside and out, the mechanics not using seat covers!!still waiting for the phone call with apologies Mr.audi q5.
if you have a problem with your car the staff at Windmill Autos are dismissive, rude, aggressive and unprofessional. Only After the threat of court action and an in dependant inspection did they finally take notice and try to resolve any issues. if you do buy a car from these guys and have any issues do not be bullied by them hang in there stay calm.
john daniel in response to Worse after sales service ever
Dealing with a similar issue with this company just like to know what steps you took
People have a different meaning of standards, said on the phone "cars is perfect" travel for 4h in 1 decided to not buy - Rubbish. definitely not buying from them !!!!!!!
Please read this before buying any car from them, ok so I bought a car from them for 6k after 500 miles there was a faulty clutch and leaking steering rack I got 2 reports from two independent garages I've I saw car from underneath and seen a leak, so I phoned them back to say what's happening they acted friendly saying "bring the car back to us we will sort this out" so I did after a few days I got a phone call saying that there is nothing wrong with the car there is no leaks and the clutch its fine which it's was just a lie so I got a bit upset and said that I'm going to pick car tomorrow, day after they saying that yes there is a actually the leak from steering rack and they going to refurbish the rack cause a part from dealer its not available until November another lie I phoned the main dealer and the part was available in 2 weeks they just lie on every step I've just agreed to get it refurbished and then after they had my car for almost 5weeks I got phone call saying my car is ready so I went to pick the car up, they said they did steering rack and the clutch but they had no invoices or report what has been done they just said that this will be send via email which has never happened I picked my car up scratch missing indicator broken locking wheel nut strange metallic noises from underneath car flashing air bag light and the clutch sticking to floor be aware people this was disgusting experience all they say is that everything is fine and the job has been done properly
Reviewer has confirmed their email address
Once they have your money they don’t care. I had to have brakes replaced after only 2 months. They wanted paying and offered if I paid cash they’d forgot the labour which I did. Unfortunately they put on very substandard equipment that are now squeaking and even with video evidence they refuse to deal with it. I would definitely never recommend windmill autos
Windmill Autos have no manners no customer service, think it’s ok to speak to women with no respect. They damaged the car when we had to take it back and still expected me to pay once’s they damaged it. Will never recommended this place to anyone, never buy a car from them they don’t know what they are doing.
Reviewer has confirmed their email address
I bought a BMW from here not too long ago and its great! It drives really nicely and when I received it, it was clean and in good shape. The dealers were friendly and helpful and I would happily recommend Windmill Autos.
Reviewer has confirmed their email address
Windmill Autos must be one of the best dealerships around the Bedfordshire area. Bought a used car and had a few problems. Contacted Andy and car was booked for diagnostic straight away and the next visit issue was sorted with a courtesy car provided. Overall I am very happy not only with the car but most of all with the after sale service and communication with the dealer. Definitely worth checking out. Thanks Andy!
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 15 | |
Very Good | 1 | |
Average | 2 | |
Poor | 4 | |
Terrible | 7 |
Windmill Autos
London Road
Sandy
Bedfordshire
SG19 1DZ
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