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24 reviews from our car dealer reviews community
Leave a review for WM Autos
Leave a review

24 reviews from our car dealer reviews community

Leave a review for WM Autos
Leave a review
"Highly Recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Been a customer to them for a while ..bought few cars for myself and family...been a good experience every time...decent price and extremely helpful staff..will buy from wm autos again if I need one...

"Awful experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sadly the excitement of my son buying his first car was ruined by being a sold a car that wasn’t road worthy. WM Autos did have the good grace to eventually give me my money back although I was still at a loss through Having to cancel the insurance I had taken out. Very disappointing and stressful experience.

"AVOID AVOID AVOID!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

WM Autos sold a total wreck advertising that the car was in good condition! Have anyone got their manager email address? They refused to accept car rejection letter!

"Beware"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please please do not buy from here , WM Autos do not tell the truth about their vehicles, they sell vehicles unfit too drive, awful

"Just lies!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to see the car, they told me the car was fine, everything checked, but left me down driving to Spain, i had to pay 2400€ to repair the car because inside is all a mess, mechanical fraud. DONT BUY A CAR THERE!!!

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"Dishonest behaviour 🤬"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put a deposit down with WM Autos on a Vauxhall corsa DN10 VMA for my daughters first car she was so excited as we'd been looking for ages. It needed work done on it as it made an awful squealing noise. They promised this would be fixed in a couple of days then we could have the car along with a new mot. The work was due to be finished on the Friday two days after we put down the deposit. A week later after numerous phone calls made by us they said it was ready. Upon test driving again, the noise had not been fixed much to our disgust. We were shown a picture of the oil filter in bits and thick with dirty oil which looked like it had never been changed. Hmmm full service history!!! It seems as though we were almost made to not take the car in order for them to make a profit or not lose money from there pockets as it's back on sale today for nearly £200 more. I would give no stars if it would allow us too and would definitely not recommend this car dealership.

"Terrible service left disgusted "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned WM Autos in the morning to view car when we arrived they had put the price up , then they put the price up again while we were there , time wasters !!!!!

"VERY DISHONEST"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from WM Autos and apart from things going wrong on way home(seat not even bolted down safely and window dropping), had it checked out by a trusted mechanic..... Discovered many issues with vehicle including some which would declare the vehicle illegal and unsafe..... None of the issues were disclosed at any point and will cost me a substantial amount of money to fix( clutch, belts, power steering, to name a few!)......There was not even any window washer in the reservoir....A basic thing!!!! it is very likely, this company literally buy vehicles and sell them on to unsuspecting folk WITHOUT doing any checks whatsoever! This company must be reported to Trading Standards and the authorities. They do not care if somebody dies through their negligence....AVOID AT ALL COSTS!!!!

"Doesnt pay their bills"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I use to be WM Autos warranty account manager, after several years of fully supporting the owner David, he has refused to pay for products supplied. Thus leaving lots of his customers thinking they have warranty on their vehicles when in fact they haven’t. Very immoral

Majid from WM Autos in response to Doesnt pay their bills

Hi we are W AND M AUTOS LTD NOT WM AUTOS COMPLETLY DIFFERENT BUSINESS PLEASE REMOVE YOUR REVIEW AS WE HAVNT USED YOU FOR WARRANTIES OR ANYTHING.

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"Faulty vehicle, lack of humanity"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could, I would give WM Autos zero or even minus. We bought a car from these people not even 4 weeks ago. Spent £500 so far on repairs, need to buy new tyres, they don't care even if someone died in their car. It was a Monday when we decided what car we choose. We were supposed to see the car on Tuesday, they said it was in a garage for a service check as they just got it in, it will be back on Wednesday. It was then delayed like this every day until Sunday!!! On Sunday we were traveling away, counting on the car being available. We ended up picking up the car and going straight to a long journey for about 800 miles. It was then our fault we didn't have a look as we were in hurry. They gave us a car with different sized tyres in not good condition, with no spare wheel or repair kit, headlight not working and after a few hundred miles an incredible burnt smell from under the hood. I took the car back after we came back from the trip. I was told they were fixing something within a routine check just before I took it away and this smell was totally normal. A week later I took it to an independent mechanic and was told the oil cooler is totally gone, water in the oil, oil in the coolant, the burnt smell was oil leaking to the exhaust manifold, could have damaged the engine itself. Apparently this had to be an older issue. Cost us about £500 so far plus we need to buy new tyres. They don't pick the phone up, don't answer messages, don't care if someone dies in their broken cars. These are no people in my eyes just a scam, liars, I'm pretty sure they took every single piece worth money from the car and replaced with damaged ones they had. Or did not even replace it. I wish them just the worst possible.

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Dealership Information

WM Autos is an Independent dealership that is based in West Molesey. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews2.3 out of 5 stars — Rated Poor
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
15

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  • Contact Information

    Address

    WM Autos
    30 Central Avenue
    West Molesey
    Surrey
    KT8 2QZ

    Get in touch

    020 34172282
    http://www.wmautos.co.uk/

    Opening times

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    Dealership Statistics

    33%
    Would recommend this dealer to family and friends
    4%
    Percent of reviews responded to by this dealer

    Additional Information About WM Autos

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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