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50 reviews from our car dealer reviews community
Leave a review for Woodcroft Motors
Leave a review

50 reviews from our car dealer reviews community

Leave a review for Woodcroft Motors
Leave a review
"Cooper"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Vauxhall Corsa Purchase. Do not be put off by the location of Woodcroft Motors. You will find professional, helpful and friendly staff not like the service you receive from big name car salesman. Adi was very friendly and courteous also the managers worked with me so I was happy with my new car purchase. Highly recommend and a pleasure to work with Woodcroft Motors.

"Neil"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top service from Woodcroft Motors and great car at the end. Thank you.

"pjk"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb service from initial contact to obtaining my new car, fair part exchange allowances and quality cars to choose from with no pressure in any way. Highly recommend Woodcroft Motors.

"Bolam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aug 14 (3 days ago) to sales I would just like to say thank you to you and your team for your work in helping me choose my new car. Your friendly and professional service made my decision easy and will certainly be back when it is time for my next vehicle .I will certainly be recommending Woodcroft Motors to my work colleagues All the best to you and your team. Thanks again

"Joe from Ireland"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From my initial email to Ray at Woodcroft Motors everything was absolutely brilliant. Was travelling from Ireland so had to sort out a good few details over the phone and by email and the response times and help I got was excellent. Car I bought is in immaculate condition and I'm very happy with the value I got. When I arrived in Thornaby, Ray offered to collect me from the station and very good to deal with in person also. Had an issue with taxing the car here in Ireland, of my own doing, and Ray has been speedy and efficient in his responses to that as well so the after sales service is excellent. I would have no hesitation in recommending Woodcroft Motors to anyone buying a car and I'll be back again when I'm trading up in a few years time for definite.

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"could have been better"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Land Rover from here back in May and everything was OK, The car was as described but could have been cleaner. It was good value for money but I have had to pay out for some repairs.

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"Kelly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say a big thank you to Ray and the team at Woodcroft Motors for such an effortless and easy exchange. Ray was able to give me the full details of the car and work around my unsocial hours to get me in to view the car and test drive, on arrival the car was started from cold which was a nice change from what most dealers do. Prior to test drive Ray was able to give a thorough walk around of the car and was extremely knowledgeable about its features. We got an excellent price for our old vehicle in part-ex, and a very good price for the new one with the changeover arranged again for a time suitable for me. The vehicle was given a comprehensive 50 point check prior to pick up and came with a 3 months comprehensive warranty included. We did unfortunately have an issue with the vehicle but again Ray stepped in and dealt with the warranty company on our behalf so repairs were carried out expediently. I would not hesitate to purchase from Woodcroft again. If you like luxury cars this showroom is like Willy Wonka’s chocolate room, it might not look like much from the outside but prepare to be impressed.

"pbarlow0032"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Woodcroft Motors to anyone. I found Ray and his team on Autotrader when I was looking for my new car. They had the exact car I wanted, at a good price and were only 40 miles away, so I decided to give them a try. I dealt with Ray from start to finish: he was friendly, knowledgeable, and happy to advise without giving the “hard sell”. He was happy to see me out of hours, without which I could not have bought the car so quickly and efficiently. I have never experienced such service from an Audi main dealer, and this philosophy of going above and beyond expectations is what really sold the car to me. They may not have the fancy extras you get at a franchised Audi dealer (receptionists, cafés etc) but if you want that, pay the extra at a franchised Audi dealer, however you won’t get the same kind of service I received from Ray. I had one minor problem with the car afterwards, which Ray sorted immediately. Would I buy another car from Woodcroft? Emphatically, “YES”! I have already told Ray to give me a ring when he gets a specific car in to stock, hopefully some time into the future as I am enjoying my current car so much.

"Dave Hutchinson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I naturally expected good professional service when buying a car but my expectations have been exceeded. My experience in the past with other cars I have bought was that once the sale was made, the salesperson went on to other sales and I was left to deal with other people. With the lexus f sport it seems that I have had even more help and attention after the delivery from you than the great service i experienced before the delivery. This has been most helpful and rewarding, making my purchase more enjoyable. Congratulations on this approach, we will tell others. It is nice to know that customer service plays a big part of the woodcroft experience and very much appreciated.

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"Woodcroft Motors review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Woodcroft Motors were brilliant, there was no pressure at all it was a very relaxed sales environment. The gentleman I dealt with was very good. It has been a few months now and the car is doing its job, what more can you ask for really! Based on my experience I would say they are well worth a recommendation.

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Dealership Information

Woodcroft Motors is an Independent dealership that is based in Cleveland. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
50 reviews4.9 out of 5 stars — Rated Excellent
Excellent
49
Very Good
1
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Woodcroft Motors
    Unit 23 Bonlea Trading Estate
    Thornaby
    Cleveland
    Stockton-on-Tees
    TS17 7AQ

    Get in touch

    01642 847 847
    http://www.woodcroftmotors.co.uk

    Opening times
    Mon 9.00AM - 18.00PM
    Tue 9.00AM - 18.00PM
    Wed 9.00AM - 18.00PM
    Thu 9.00AM - 18.00PM
    Fri 9.00AM - 18.00PM
    Sat 9.00AM - 17.00PM
    Sun APPOINTMENT - ONLY

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Woodcroft Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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