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64% Recommend
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31 reviews from our car dealer reviews community
Leave a review for Woodlands Van Centre Ltd
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31 reviews from our car dealer reviews community

Leave a review for Woodlands Van Centre Ltd
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"Ford wildtrack "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my ford wildtrack for 3 months now & never missed a beat , very happy with it & the service from woodlands van centre kirkcaldy, I actually wanted 1 with a towbar but it didn’t have 1 , but woodlands said they would supply & fit 1 at no extra cost and sure to their word they did, very happy & a great team they have , A big credit to the local community.

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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience genuinely the nicest people I have bought a vehicle from would not hesitate to recommend. Thanks for a very easy and pleasant buying experience

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"SERVICE WAS EXCELLENT "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford transit van of woodlands van centre ltd. when i arrived at the van centre the staff was really nice and helpful. the van i went to see was in better condition than i thought it was for the price and i am over the moon with van and the service. and will 100% recommend this company will be back in the future to buy another van in the future.

"!!VERY BAD SERVICE AND ARROGANT STAFF!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

only just realized you can leave review through car dealer reviews FANTASTIC, So I brought a bipper van, had it on finance, got it home and realized there was oil coming from underneath. I contacted the dealer direct and spoke to a rude person who told me there was nothing he could do and was very arrogant! I called the finance company and told them and they told me to get a diagnosis from an independent garage. I did this and the van was not road worthy so the finance company agreed with the sales man that I would send it back by recovery truck. On arrival, the recovery truck man was greeted with a lot of abuse from the arrogant man on the phone! The van was brought back to me, in the end the finance company took the van and sent it to auction and dealt with the arrogant dealership!! Please be careful if you buy anything from WOODLAND VAN CENTER. They won't take back the vehicle to repair it if there is something wrong with it even if its the same day you brought the vehicle they just leave you in the lurch with a faulty vehicle that is totally unroadworthy and I must stress that the arrogant gentleman is very rude and verbally aggressive over the phone and to your face!!

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+4 Found this review helpful

AP in response to !!VERY BAD SERVICE AND ARROGANT STAFF!!

Was this actually Woodlands Van Centre in Kircaldy, it sounds likes them. This company is EMI Imports Ltd. rebranded, a company with horrendous reviews of dangerous vehicles that people almost crashed while driving from their garage. See https://www.cardealerreviews.co.uk/dealership/emi-imports-and-exports-kirkcaldy-fife-scotland As these horrendous reviews were clearly affecting business they purloined the name of a Bristol based company, that is now defunct, with largely positive reviews. This is clearly to confuse prospective buyers See the other Woodlands Van Centre Limited https://www.cardealerreviews.co.uk/dealership/woodlands-van-centre-ltd-bristol-avon-england

John Washington in response to !!VERY BAD SERVICE AND ARROGANT STAFF!!

The man I spoke with at this company has quite a strange voice yes?? I bought a van from him. Very rude, did not want me to take van for test drive, Did not want me to look too closely, kept trying to hurry me - I did buy the van and it was sort of ok for the money but he was so rude I did feel like just walking ...

John Washington in response to !!VERY BAD SERVICE AND ARROGANT STAFF!!

The Woodlands Van Centre I am talking about was in Gloucester not Kirkaldy. Just to clarify.

"Very poor service and very rude attitude"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Transit just over 3months ago and as I drove it off the forecourt I had an issue with the cigarette lighter socket as I plugged my sat nav in it didn't work. I asked for assistance to which they told me they wouldn't help me as they were too busy to check the fuses or just have a look. I was gob smacked as I had just handed over £4K to then be treated this way. I found the owner extremely rude and once he had my money couldn't care less. Also he registers the poorest warranty scheme just to get a sell. STAY WELL CLEAR OF THIS DEALER!!!

Ryan Smallman in response to Very poor service and very rude attitude

I would agree their after sales service is terrible. Not to mention their empty promises, anything agreed GET IN WRITING PEOPLE, or better yet AVOID COMPLETELY

"Trustworthy and Reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We brought our second vehicle this year from Woodlands Van Centre. They delivered it in two days. True to their word again, the truck was in excellent condition. Great service, wish all our business dealings were as straight forward, definitely recommend.

Paul Covill from Woodlands Van Centre Ltd in response to Trustworthy and Reliable

Thank you for your repeat custom, it is appreciated. Here at Woodlands Van Centre Ltd we take customer service very seriously and do our very best to meet our customers every need. We appreciate customers time is important and do our very best to get their new vehicle "prepared" and delivered asap. May i take this opportunity to thank you again and please pick up the phone if we can help in any way in the future.

"Terrible sales men "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tried to buy a van the other day from Woodlands Van Centre, agreed a price I said I would call in an hr to put deposit down which I did. But to my amazement they told me I had my chance and the price had gone up by a £1000.

Paul Covill from Woodlands Van Centre Ltd in response to Terrible sales men

Sorry we left you resentful and you felt it necessary to show your anger by swearing at us, but unfortunately as i tried to explain to you, we do not deal in cash and can not lose the VAT. At Woodlands Van Centre Ltd we pride ourselves on honest, straight talking and straight dealing. We only buy and retail the best stock available and have every confidence in our stock. We apologise if our refusal has offended, but don't ask if the refusal offends.

"Great Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks for taking the time to find a van in our budget. Lovely condition, really happy and would definitely recommend.

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+1 Found this review helpful

Paul Covill from Woodlands Van Centre Ltd in response to Great Dealer

Thank you, glad to be of service & hope to see you again in the future.

"Friendly, no pressure, quality dealer."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I buy at least one used Van a year and generally find it an unpleasant experience with shady dealers who pile on the hard sell. Not so with Woodlands. Steve and his boss were easy going and very pleasant to do business with. A minor issue with a door catch on the sprinter we bought was remedied quickly by Steve. The vehicle is in great condition and i am all round very pleased. I will certainly be checking Woodlands' website for our next purchase.

Paul Covill from Woodlands Van Centre Ltd in response to Friendly, no pressure, quality dealer.

Thank you for taking the time to leave the review and thank you for the positive remarks, you also was a pleasure to deal with! please don't hesitate to call if we can help in anyway in the future!

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"Great customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had been looking at new vans but decided to compare a used van. So glad we did, customer service at Woodlands Van Centre was better than the main dealer, coffee or tea offered immediately on our arrival. The van was nice condition. The staff were great, showing us all the different functions. We bought the van on Monday, it was delivered, free of cost on Thursday, with a new mot and had been serviced. W.V.C really aimed to meet our every need.

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+0 Found this review helpful

Paul Covill from Woodlands Van Centre Ltd in response to Great customer service!

Thank you for the feedback, it is appreciated.

Paul Covill from Woodlands Van Centre Ltd in response to Great customer service!

Thank you for taking the time to leave the review and thank you for the positive remarks, you also was a pleasure to deal with! please don't hesitate to call if we can help in anyway in the future!

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Dealership Information

Woodlands Van Centre Ltd is an Independent dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
31 reviews3.6 out of 5 stars — Rated Very Good
Excellent
19
Very Good
1
Average
1
Poor
3
Terrible
7

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  • Contact Information

    Address

    Woodlands Van Centre Ltd
    Bristol Road
    Bristol
    South Gloucestershire
    BS36 2AW

    Get in touch

    http://www.woodlandsvancentre.co.uk

    Opening times

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    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    83%
    Percent of reviews responded to by this dealer

    Additional Information About Woodlands Van Centre Ltd

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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