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16 reviews from our car dealer reviews community
Leave a review for Woolston Car Centre
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Woolston Car Centre
Leave a review
"BRILLIANT, HONEST AND GENUINE CAR SALES"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Toyota Aygo from Woolston and must say it was an easy pleasant and honest transaction. Gary went over and above to make sure everything was perfect for us when we went back to take it home. We brought it home over 100 miles and were very impressed with it both on the M6 and along the A590. Would highly recommend this dealership and Gary in particular. No high pressured selling at all - just easy and very pleasant I would not hesitate to advise anyone to buy from here. Regards Janet and Ed

"Best Car Sales in Cheshire"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased Toyota Yaris. I have been in retail for over 20-Years and can say with 100% Honesty that this Garage is the best by far. Just purchased a Toyota Yaris and can honestly say that the level of service is impeccable. 10/10 for customer service 10/10 for politeness 10/10 for honesty. If you are looking for a car then this is the place for you. Nothing is too much trouble for these guys. Kindest Eileen and Pete.

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"Warning to anyone thinks for purchasing "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Without prejudice I purchased a second hand car from Woolston care centre Warrington dealership late 2019 .Within 24 hours the car developed serious engine failures, the car was taken back to Woolston care centre Warrington bye my recovery services I was informed for days later the repair had been carried out and new parts had been fitted by their motor mechanic ? . When I went to pick the car up and attempted to drive home the same fault reoccurred on the motorway, I was very nearly involved in high speed crash. The car was once again recovered by my recovery service and take him back to the Woolston care centre Warrington garage, whereupon I was informed “that it was my fault that the car add mechanical failures because of the way I was driving it”. The car was left again with their mechanic, latter I was once’s more told that the fault had been repaired a new part had been put into the engine. But this time the car would spent over 9 days being repaired. I was astonished by the staffs very rude attitudes they were not apologetic or concerned. I asked for a refund which was denied and was told that the car was faulty because I wasn't driving it the way that their mechanic had which would of course was utter rubbish. When the fault reappeared for the 3rd time within 4 hours of being picking it up from the garage. The car was take him back to the garage whereupon for the 3rd time they said that they had found the faults and repaired them with more new parts. Before I'd driven away the fault light came on the dashboard warning me of engine failure and the engine cut out which is a safety feature built into the car, I asked the salesperson and the mechanic if they thought that this was acceptable. They asked if I wanted to PURCHASE different car from them, that way I wouldn't have to worry about the engine failure of course I declined asked for my money back these requests were declined Informing me that they had and no refund policy but I could purchase a different car from them and they would by the car back from me at a discount because the car had now been own by me and was 3rd hand . They said there was no more that they were prepared to do and walked away leaving me with a car that did not START miles from home on a very dark went to the evening just before Christmas. I had to call my breakdown recovery service once more transport the car to a different garage. I tried writing to the owners whose registered address I found on the company house website, which was care of their accountant’s services despite sending 2 registered letters and 3 emails I received no response whatsoever. The staff at the dealership were the rudest people I have ever come across my view they appeared to have lots of experience in very poor customer service. The car was taken to a different garage. I could not trust this dealership any longer after 3 attempts they had failed to repair the car I was informed by the in-dependant mechanic, but no new ports had been fitted and there was also a serious fault with the brakes and steering column. I am aware of my rights under the consumer law I did request a refund and for the dealership to take the car back before any the repairs were carried by a different mechanic their response was silence they would not enter into any negotiations and refused point blank to follow the guidance of the law. I even wait to see them and ask them for their resistance the only response with a lot of smirking and informing me that that that they had to do nothing. I gave them a printout of the law which they put in a wastepaper bin. I was left with no option but to paid for the repairs which were very costly .The owners of Woolston care centre Warrington Mr Froggatt ignore all correspondence when I went to tale to the staff with the evidence accompanied by the mechanic that carried out the repairs successfully basically the staff found it to be funny and advise me to sell the car to somebody to recoup my losses. I was also given a MOT certificate at the time of paying for the car and informed that the car had a full serviced by their mechanic the day after I purchased it from the Woolston care centre Warrington. On the 10th week the car was showing light on the dashboard saying it was a service light advising that the services was overdue. Once more I contacted Woolston care centre Warrington and was inform that they could turn the light off on the engine or I could just ignore it. Eventually the car went into an independent garage where they carried out a full service on the car. I was informed that the car had not been serviced they could tell this by the wearing tear on the parts they also replaced the faults they also advise me the car in their opinion it was unsafe and could not pass a MOT. It required three new tyres and other repairs. It was only 10 weeks from when I purchased the car at the Woolston care centre Warrington I was issued with the new MOT certificate giving me peace of mind knowing the car was now fit for purpose. Putting all this to one side the purpose of this review is to save people from serious injury or maybe death my sincere guidance to anybody that is looking for new or use car is do not too use this dealership put. We could not rest knowing that anybody was in a car that could danger their lives and that of their families. Please be very careful and do not believe anything you were told by this company the owner Mr Froggatt appears to be totally uninterested for the safety of individuals that he is knowingly selling cars that are dangerous and not fit for purpose his staff have the same attitude .

"Insignia Elite"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant service from Gary, couldn’t be happier with the car. A pleasure to deal with and would definitely buy from Woolston Car Centre again.

"Couldn't be happier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Contacted about a car on cargurus and Woolston Car Centre replied immediately. Sorted finance within minutes and sorted for me to collect car the next day. Car was MOTed, serviced, valeted and taxed. Car just as described and ready to drive away. The best car buying experience ever. I well recommend.

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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Our car has been in the garage twice since we bought it six months ago (the first time after 8 weeks) and has cost us around £750 to sort it out. We're getting rid of it as soon as possible before it costs us even more. Needless to say we wouldn't get another car from Woolston.

"woolston car Centre warrinton"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very very disappointed with the way this garage dealt with me they were rude and aragant on my second visit to resolve a problem. After making an appointment turning up at 9.30am left waiting out side in my car with my disabled partner and two dogs and at 12pm the roller shutters went down for lunch yes I was told I was next on the ramp but this was when I went to enquire what was happening. At this point I lost my temper trying to get sum satisfaction like you do then they phoned the police what a joke . The only satisfaction that I got was the fact that I got some thing in return for my council tax. This garage is a joke and communication is a real problem only buy if you know a good mechanic.

Mr Peterson in response to woolston car Centre warrinton

Without prejudice I purchased a second hand car from Woolston care centre Warrington dealership late 2019 .Within 24 hours the car developed serious engine failures, the car was taken back to Woolston care centre Warrington bye my recovery services I was informed for days later the repair had been carried out and new parts had been fitted by their motor mechanic ? . When I went to pick the car up and attempted to drive home the same fault reoccurred on the motorway, I was very nearly involved in high speed crash. The car was once again recovered by my recovery service and take him back to the Woolston care centre Warrington garage, whereupon I was informed “that it was my fault that the car add mechanical failures because of the way I was driving it”. The car was left again with their mechanic, latter I was once’s more told that the fault had been repaired a new part had been put into the engine. But this time the car would spent over 9 days being repaired. I was astonished by the staffs very rude attitudes they were not apologetic or concerned. I asked for a refund which was denied and was told that the car was faulty because I wasn't driving it the way that their mechanic had which would of course was utter rubbish. When the fault reappeared for the 3rd time within 4 hours of being picking it up from the garage. The car was take him back to the garage whereupon for the 3rd time they said that they had found the faults and repaired them with more new parts. Before I'd driven away the fault light came on the dashboard warning me of engine failure and the engine cut out which is a safety feature built into the car, I asked the salesperson and the mechanic if they thought that this was acceptable. They asked if I wanted to PURCHASE different car from them, that way I wouldn't have to worry about the engine failure of course I declined asked for my money back these requests were declined Informing me that they had and no refund policy but I could purchase a different car from them and they would by the car back from me at a discount because the car had now been own by me and was 3rd hand . They said there was no more that they were prepared to do and walked away leaving me with a car that did not START miles from home on a very dark went to the evening just before Christmas. I had to call my breakdown recovery service once more transport the car to a different garage. I tried writing to the owners whose registered address I found on the company house website, which was care of their accountant’s services despite sending 2 registered letters and 3 emails I received no response whatsoever. The staff at the dealership were the rudest people I have ever come across my view they appeared to have lots of experience in very poor customer service. The car was taken to a different garage. I could not trust this dealership any longer after 3 attempts they had failed to repair the car I was informed by the in-dependant mechanic, but no new ports had been fitted and there was also a serious fault with the brakes and steering column. I am aware of my rights under the consumer law I did request a refund and for the dealership to take the car back before any the repairs were carried by a different mechanic their response was silence they would not enter into any negotiations and refused point blank to follow the guidance of the law. I even wait to see them and ask them for their resistance the only response with a lot of smirking and informing me that that that they had to do nothing. I gave them a printout of the law which they put in a wastepaper bin. I was left with no option but to paid for the repairs which were very costly .The owners of Woolston care centre Warrington Mr Froggatt ignore all correspondence when I went to tale to the staff with the evidence accompanied by the mechanic that carried out the repairs successfully basically the staff found it to be funny and advise me to sell the car to somebody to recoup my losses. I was also given a MOT certificate at the time of paying for the car and informed that the car had a full serviced by their mechanic the day after I purchased it from the Woolston care centre Warrington. On the 10th week the car was showing light on the dashboard saying it was a service light advising that the services was overdue. Once more I contacted Woolston care centre Warrington and was inform that they could turn the light off on the engine or I could just ignore it. Eventually the car went into an independent garage where they carried out a full service on the car. I was informed that the car had not been serviced they could tell this by the wearing tear on the parts they also replaced the faults they also advise me the car in their opinion it was unsafe and could not pass a MOT. It required three new tyres and other repairs. It was only 10 weeks from when I purchased the car at the Woolston care centre Warrington I was issued with the new MOT certificate giving me peace of mind knowing the car was now fit for purpose. Putting all this to one side the purpose of this review is to save people from serious injury or maybe death my sincere guidance to anybody that is looking for new or use car is do not too use this dealership put. We could not rest knowing that anybody was in a car that could danger their lives and that of their families. Please be very careful and do not believe anything you were told by this company the owner Mr Froggatt appears to be totally uninterested for the safety of individuals that he is knowingly selling cars that are dangerous and not fit for purpose his staff have the same attitude .

"duncalf"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my second car from woolston car centre and I have been dealt with in a very professional way on both occasions. No pressure sales and my aftersales service was excellent.

"Huff de"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BEWARE!!!! I can't say too much as Woolston Car Centre may know who has written this review if I go into detail about the faults found on a car that I paid good money for. I do not recommend them.

"Duped"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was promised there were two keys for the car (only saw one when test driven) paid for car and there was only one key it turned out. I suspect the MOT was dodgy as it had advisories which I was told were all done apart from two cracked tyres which I now believe to be rubbish. The exhaust is blowing (after its MOT), there is an oil leak from cam shaft inspection bolt hole (just needed tightening) two out of quite a few points. Put trust in Woolston Car Centre and to be honest the dealership looked like a trust worthy garage but how wrong, AVOID.

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Dealership Information

Woolston Car Centre is an Independent dealership that is based in Warrington. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
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Ratings
16 reviews3.3 out of 5 stars — Rated Average
Excellent
9
Very Good
0
Average
1
Poor
2
Terrible
4

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Contact Information

Address

Woolston Car Centre
Manchester Road
Warrington
Warrington
WA1 4AE

Get in touch

01925 820222
http://www.woolstoncarcentre.co.uk

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Dealership Statistics

56%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Woolston Car Centre

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