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I bought a car 2 weeks ago and the process was very straightforward. Peter answered all my questions and was very friendly. Highly recommend!
Simply avoid Wright Vehicle Solutions, as soon as you have any issue’s with a purchase and you are dealing with John or Paul (directors of the company) it’s a different story from the sales team which to be fair I couldnt fault. I was shouted at, got told I didn’t know what I was talking about, told some absolute garbage excuses for the issues we had, was shocking . Eventually accepted the car back after I had an independent report done on the car and threatend court action. Turned out the car had rear end repairs which suggested it had been in an accident which of course i was never told about. Was left out of pocket and of course they made money off the car I p/x’ed in....... avoid.
Richard in response to Horrendous after sales, avoid.......
Thanks for the review, I was just about to call them to buy a transporter van but after reading this and other reviews I think il leave it
Wright Vehicle Solutions is a spot on place to buy, i have had six vehicles from these guys and the reason i keep going back is because they care, wouldnt go any where else. Richard is a gem and paul is a true man to his word
Me and my wife have bought a 2011 Ford Fiesta from Wright Vehicle Solutions,after going through a fiance company to buy a newer car after are beloved 2005 Honda Civic suffered front end damage in an accident. We have had the Fiesta now 1 year 2 weeks,just had a new MOT done on the car and it failed on a tyre and an advisory for lower suspension arm ball joint cover/near offside. I got my good friend,who is a fully experienced car mechanic to check the ball joint cover but as he was checking the car over,he noticed a slightly wider gap between the drivers side wheel arch and the body work at the rear.When he checked the rear tyre on the drivers side,he noticed that the wheel itself is not straight/true.It's actually leaning out as you look downwards from the top of the wheel to the bottom. I took the car back to WVS and a nice sales gentleman listened to my concerns about the rear drivers side wheel.He then went to go and speak with his manager (this other chap later turned out to be the OWNER of WVS motors). I spoke my concerns i've got about the rear wheel and asked him if i brought the car back,just to have the rear wheel checked over by one of his inshop mechanics,then i could be in peace of mind. Whilst i was there at this dealership,i had my mechanic friend with me at all times and he attempted to explain to the owner of WVS with regards the rear wheel. The owner just wouldn't listen or accept any responsibility but had infact said he would book my car in to be checked BUT at MY expense. The owner then went onto accuse my mechanic friend of being on drugs.His words in fact where."Are You On Glue Or Something".I was dumbstruck and totally lost for words that this so-called reputible car dealer can say something like this. I BEG and urge to everyone.To AVOID ever approaching this dealership when looking for a car.Go to someone who actually cares about their customers who buy cars from them. This arrogant,nasty,uncaring and insulting owner of WVS only cares about his profits. AVOID,AVOID,AVOID AT ALL COSTS !!!!!!!!!!!!!!!
I cant fault the sales guy Richard that I dealt with, an absolute top bloke. However, after owning a vehicle supplied by WVS for under five months, a fault occurred for which I returned the car to the garage for repair. Unable to fix the issue themselves, they instructed a third party garage to check and repair the vehicle. On being told this, and as the owner of the ‘’Ultimate Platinum Warrenty’’, I checked with WVS that this would be covered. Rather than check first, they indicated that I had nothing to worry about. Didn’t say yes or no, just nothing to worry about. Turns out it didn’t cover the fault, and rather than tell me so, they authorised the third party garage to go ahead and repair the vehicle with no further contact to me. The reason for this review!! On collecting my repaired vehicle I was handed a bill. Okay... is this not covered under warranty I asked? No!!! You have to pay because.......‘’It clearly says its not covered in the warrenty paperwork’’ It did too, and that’s ok if and when the fault was known, but not helpful when the garage fixes the problem without sharing the unknown fault first. After explaining that I was told I had nothing to worry about, I was informed that.... “we would never say something like that” even though at the time I’d had a friend with me who is a Wright Vehicle Solutions repeat customer of several times. After a few exchanges of hostile expletives words with the company owner, I was told to just pay my bill, and get out or I wont get the car back!!! Charming..... although that back fired immediately as I had a courtesy vehicle that I said I would retain, It was explained to me then that Wright Vehicle Solutions are not in business to lose money, so to pay my bill and never return to Wright Vehicle Solutions again as I wouldn’t be welcome. Oh..... and my witness friend could follow the same path as he’s obviously thinks the same as myself!!! (Did you read the repeat customer part earlier). I went on to explain that I was currently looking at a second vehicle from their commercial part of the business, and was told not to bother as “we don’t want your (expletive) money....... I decided to settle the bill with a credit card under duress, and take further action later, firstly with my bank and then legally, and was told by the company owner they don’t except credit cards.......which was strange, as they did when I paid the deposit for the vehicle I did pay by credit card in the end though after being mere seconds away from phoning the police for refusal to return my vehicle. All in all, It appears to me that Wright Vehicle Solutions priority is sales and money, with a far lesser view to customer satisfaction and after sales service. I would say I’ve been left traumatised by the hostile confrontation over a bill less that £170.00,...... but I wasn’t. Instead I have been left in disbelief that a local business would rather argue shout and swear, than try to compromise and retain a customer. Well done Wright Vehicle Solutions for making sure I don’t return for any other business or recommend them to anyone else.
I have recently picked up my van from wrights vehicle solutions......The radio not working and wasnt when I left, told me to get my mate to do it? he by the way doesnt live near me gave me a life as dealership two and half hours away from me, and the same home! Bill handed me the instruction booklet and told me to read it fabulous service not! So very disappointed, contacted about locking knut but left message is unsure whether should have one or not?????? I couldn't recommend this company they just wanted my money and that's it!! Radio and other issue still not resolved and have a 30 day warranty which is obviously useless! Sadly they just don't want to know!
Cant complain about my journey at Wright Vehicle Solutions while buying a Vauxhall. Everything went smoothly without any hassles along the way. I would recommend.
No pushy salesperson, left to look around at each car at our leisure. Friendly salesman Sean, helped us make our choice. Listened to our needs, was able to sit in a few cars to get the feel of them. Finally decided which car We liked, went for a test drive and purchased that car. The following week my daughter purchased a car through Sean again. 3 weeks later, back again to see Sean and I purchased a Nissan Juke this time. So a very happy family all round. Big thanks to Sean at Wright Vehicle Solutions.
Would highly recommend WVS to friends and family especially Sean Butler.
Use Wright Vehicle Solutions along with my family members to purchase our vehicles. We have always found them friendly and they will always give you the best deal possible. I will continue to use them and recommend all looking for a new vehicle to pay them a visit. You won't be disappointed.
Wright Vehicle Solutions are a used car dealership based in Milton Keynes. The offer part exchanges, finance, servicing and MOT.
If anyone has purchased a car from Wright Vehicle Solutions in Milton Keynes then Car Dealer Reviews and all of our website visitors would love to hear about it. Please leave a review below and share some of the below details:
Manufacturers: Sells a variety of makes and models
Wright Vehicle Solutions
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