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Just had my car delivered from wrights motors which was purchased for my son, car is in tip top condition, came with 12 months mot, serviced and remarkably clean both inside and out. Nothing appeared to be to much trouble even to the point of respraying some small marks on the rear bumper and replacing a rubber trim on the front bumper with out me having to ask, that’s the first time I have experienced that with a used car. I would definitely encourage anyone thinking of buying a used car to try wrights motors of D/market even if the car your looking for is not advertised as they can most probably source what you are looking for. I will looking there when my other son is of driving age. Five out of Five from me.
Reviewer has confirmed their email address
Staff are friendly and professional, really nice people, the owner doesn't care once he's sold you the car. Tells you its fine to be told to wait two months to get your car seen, even while its in warranty and wont start? Played me like a game of chess wouldnt give me apts less than 1.5/2 months in the future, knowing i needed it working for my wife to drive my kids around then once its out of warranty, sarcastic and smug on the phone explaining that its all my fault that I have had constant problems since buying it and that i should have just got it booked in despite the fact it wouldn't start and my wife needed to transport my kids and i needed the car to be safe for them. , Apparently it was because I had put the wrong battery in it even though Halford checked it and the car needed complete new electrics. Now further issues with electrics and im stuck with a car I cant even sell and count my losses on. Fleet manager at my work checked the old battery and it was fine. its always been an electrics fault and there is still electrics faults don't bother,
Reviewer has confirmed their email address
Wrights Motors from Wrights Motors in response to Don’t do it. No after service
Hi Adam, We feel your review is incredibly unfair, given the nature of the fault and how you decided to go about resolving it. You booked your car in with us while it was under warranty as the battery had gone flat. You're correct in saying it was 4 weeks in advance, due to how busy our workshop always is. Not long after booking it in, you then cancelled the appointment because you had been to Halfords and purchased a new battery that you decided to fit yourself. You then got in touch with us to say that the battery was still going flat, so we asked if you had fitted the correct battery, as a start/stop battery works differently to an ordinary one and requires programming to the car. You then you took the car to another garage becase you still couldn't wait for us to get the car in, and had the correct battery put on this time around. Again, this still didn't stop the battery from draining, so you then booked it in with us, calling the previous garage 'useless'. By the time it then actually came in to us, your warranty had expired. After some investigation, we found that the dashboard was staying illuminated even after the car was turned off and locked, which was therefore draining the battery. Due to the nature of the fault, we transported the car over to an Auto Electrical Specialist who fixed the issue, and suggested that the ECU had been spiked, which was likely to have been caused when the incorrect battery was put on the car or through multiple jump starts. Whilst you did have a bill due to being out of warranty, we didn't charge you for the diagnostics or even the transport on our lorry to and from the Auto Electrician. If you had left the car booked in with us originally, while it would have been a fair wait it also would also have meant the following issues wouldn't have occured, and you wouldn't have had a bill to pay either. We always aim to be fair with people and treat everyone with respect, so if you had gone about this situation in a different manor, we'd have accomodated in the best way possible, despite it not even being our fault. Kind regards, Mark Wright (Director)
Recently bought a car from them. Fantastic service from start to finish. Delivered to our home. Would definitely use this company again.
Reviewer has confirmed their email address
What can I say about wrights motors, fantastic experience from start to finish, can't fault them , very pleased with the service, and the car, thanks again
Brought a car from them middle of last year and from the first phonecall to the slight problem I had with car. They have been absolutely amazing could not fault them. Would highly recommend
Reviewer has confirmed their email address
So seen the car and then decided to deal with there sales myself instead of going through a broker so first person I spoke with was mark and for a sale person I found him to be very true to his word so decided to go for the car and within an hour the deal was done problem I Had was the distance it was to travel to look at it so got the first time I felt I could trust mark and told him to get it ready for me in 2 weeks so went Saturday got there and could see the car when I pulled up and will say the team went above and beyond my expectations when mark said the car will be spotless he meant it not a mark on the car and full service cam belt and even down to new tyres wheels looked amazing as that is what made the car stand out and even it’s a 2 hour trip I will be sending my daughter up in the next couple of months for a car Thankyou to mark and his team
Reviewer has confirmed their email address
The service was excellent. The car looked like new. All members of the team could not have been more helpful.
I bought a corsa 1mth ago I had to wait 3wks but wow it was worth waiting for it looked like a new car. Staff were helpful and friendly. Cannot fault them! 10 out of 10.
I bought my car from Wrights a few years ago Mark went above and beyond to help me. I would definitely go back there if I need to change my car. Brilliant service
Recently bought a car from Wrights. Mark was great, very helpful, not pushy. Really pleased with my car. I would recommend them highly.
Wrights Motors is in the beautiful Norfolk town of Downham Market. We are less than 30 mins drive from King’s Lynn, Wisbech, Thetford and Ely, and less than an hour’s drive from Norwich, Cambridge and Peterborough.
We are proud to be an RAC Approved Dealer, which means all our vehicles have undergone rigorous checks prior to purchase. We have been an RAC Approved since May 2013 ensuring that we have standards of excellence throughout our business. RAC engineers audit us regularly to ensure that all our work is maintained to the highest level.
As standard, we offer the RAC Approved 82-point check, PDI check or service, and provide a new MOT. We also ensure all our vehicles have a comprehensive RAC Warranty and RAC Breakdown Cover, helping to keep you safe on the road.
Being an RAC Approved Dealer means that we work to a standard set down by The Chartered Trading Standards Institute (CTSI), giving all our customers complete confidence when they buy a car from us.
In addition to this, we have a fully operational Workshop and Body Shop offering mechanical repairs, servicing and MOT’s, providing all the aftercare you need.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Wrights Motors
London Road
Downham Market
Norfolk
PE38 9AT
| Mon | 08:30 - 17:30 |
| Tue | 08:30 - 17:30 |
| Wed | 08:30 - 17:30 |
| Thu | 08:30 - 17:30 |
| Fri | 08:30 - 17:30 |
| Sat | 08:30 - 17:00 |
| Sun | 10:00 - 17:00 |
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