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5 reviews from our car dealer reviews community
Leave a review for Yeovil Audi
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5 reviews from our car dealer reviews community

Leave a review for Yeovil Audi
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"Avoid this dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please avoid this dealer. I've owned an Audi for 20 years and have dealt with lots of dealerships (including Kidlington, Taunton, Poole and Stratford). The customer service from the Yeovil dealership is terrible, as is their record keeping. They seem to go out of their way to make warranty claims as difficult as possible and refuse access to Senior members of the team when trying to raise a complaint (I asked 2 members of staff for access to Senior management to hear my complaint and they refused). You are better off travelling to Taunton or Poole where the service is significantly better, or try the BMW garage down the road. I will raise this issue with Audi UK and hope that they take a good hard look at this dealerships behaviour and attitude. Avoid. Avoid. Avoid.

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+0 Found this review helpful

Matthew Baker in response to Avoid this dealer

Please could you remove this review. I am the author of this review. Best wishes, Matt

"Untrustworthy Dealership"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had spent sometime looking at buying a car from Audi Yeovil today. We left the dealership at just after 11am advising we would let them know by 1pm if we would buy or not as needed to check out a couple of things. No intonation was give this was not accepted! We called at 12.24, sales person not available and then again at 1pm to buy the car.Apparently they sold the car just after we left! Where are their morals. They obviously do not stand by there word!

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"Very Difficult to purchase a car! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very Difficult to purchase a car! Will not deliver a car. Purchased another car from Audi Manchester delivery was free

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"Great Experience "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have recently purchased a car from Audi in Yeovil the guys there were fabulous so professional and communicated with us in very difficult circumstances and all the way through explained everything so we understand everthing. Very helpful, lovely showroom and gave us a very good deal on our part exchange. We would highly recommend purchasing a vehicle from then - Susie and Adrian from Bristol

"Avoid for Approved used "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yeovil Audi is nothing more than an under the arches used car dealer who malingers behind the facade of being an Audi main dealer. Don't expect any security or support from Audi UK for their approved used scheme as they will not enforce their meticulous standards if the dealer states that it's not in their financial interest. I have now resorted to rectifying the faults from my own pocket. If only I could post photos in a review.

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Dealership Information

Yeovil Audi is an Franchise dealership that is based in Yeovil. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
1
Poor
0
Terrible
3

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  • Contact Information

    Address

    Yeovil Audi
    Houndstone Business Park Mead Avenue
    Yeovil
    Somerset
    BA22 8RT

    Get in touch

    01935 411808
    https://www.yeovilaudi.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    20%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Yeovil Audi

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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