Just bought a new Audi a3, first time too, my first phone call to a guy called lewis, fairly new to the company but what a massive asset to them, he answered all my questions about Audi , if he didn’t know the answer is boss cam was on hand too, from the first call to driving away lewis was outstanding and informative caring and genuine , it’s been a pleasure to deal with the team at York Audi, massive thank you again lewis, also special mention to Ben for setting up my phone and talking me through te car and cam for getting me the car in quick time.

Our experience during the purchase of an SQ7 was appropriate. Sadly, this is the best I can honestly say about my overall experience with this dealership. We purchased an SQ7 back in August 2023 worth just under £80k with a number of issues the dealer has not resolved, poor paint work repair, headliner rattle noise potentially the airbag, the bonnet insulation pad an stiff steering. We have 3 different people (including managers) involved a no one has been able to close the problems. The quality of their body work is appalling, and when repairing the cars, you will get it back in worst condition. I have also called several times to escalate the matter to the Head of Business and asked for a call back, but he always seem to have more important issues to deal with. I ended up paying an dependant body repair and detailer to sort the problems out which has put YORK AUDI's quality to shame with the promised that I would be reimbursed the same day, but to my surprise, this hasn't happened and I am now out of pocket by a substantial amount of money. For all the other issues I was simply told go to another dealership.

I have purchased many new Audi vehicles from various centres in the UK. The experience at York was outstanding, from the initial purchase, through to paperwork, and the collection of my new car. Well looked after by the team, Tom and the Sales Manager Dan. I hope to return to them within the next year for my next one.

The service that I receive at York Audi is first class. A very friendly, knowledgeable and efficient team who always deal with my requests for assistance in timely manner. I have no hesitation in recommending Your Audi as a place to consider when purchasing your next motor vehicle.

It was one of my best experiences ever! My salesman Joseph Miller Was so friendly, full of information and explained Everything that we needed to know about the vehicle. Thanks so much! It was a pleasure doing business with him. He made it so easy.

Fully recommend. I received all information for all my questions. Absolutely fully answers with explanations. I would like to special thank you to Patrick K. for his professional attention to me and hard work,he was always ready to give me the best advise.Also I would like to thank you to Jadeane R. for profesional assistance and help.

Where do I start? I ordered a new Q5 which York Audi had to get from another dealer. I was told it would arrive today, be prepared and ready for collection on Monday. I received a call this afternoon to confirm my car had arrived on site this morning & and they would have it ready to collect TONIGHT @ 6pm. There was even a sign with my name on it next to my Q5 when I arrived. What an a amazing way to start my weekend! Tom J handed my Q5 over in the showroom and gave me all the info I needed. Super Excited. Thank you to all the team at York Audi. Especially Tom J.