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8 reviews from our car dealer reviews community
Leave a review for Your Car Supermarket
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8 reviews from our car dealer reviews community

Leave a review for Your Car Supermarket
Leave a review
"They talk the talk but..."
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Your Car Supermarket can talk the talk but can’t walk the walk. I Purchased a Bmw off this company, when I test drove it I was only able to drive round the factory estate meaning I was unable to get up to any speed in the car. I did pick up the fact that the air con was not working and that the service was not up to date, they told me that they would sort the air con and service as I had requested this before I purchased it. I was due to collect the car a week later, when I arrived Maz was very friendly saying that a full service and the air con had been regassed even showing me the STAMP in the service book. I was happy at this but before I left he made me leave a 5 star rating. When I left the premises and was able to get up to speed, it became apparent that the front brake discs were warped causing the steering wheel to shake, I then turned on the air con which was blowing hot air, I phoned Maz about these issues and I was told the brakes were probably doing this as it had been stood for a while and to run it a bit , he assured me the air con had been done. I asked him if I took it to another company who regassed cars who I had, had previous cars regassed with and they found it hadn’t been regassed would he reimburse me the money, he said yes without any hesitation indicating to me that he knew the air con hadn’t been done. I did end up getting it regassed as it was totally empty and no leaks were detected, this they did reimburse me for. I became suspicious that the service may have not been done either, I therefore got it checked by a friend who is a mechanic who confirmed the service was not done. I returned the car telling them to get it sorted as well as the brakes and asked why the STAMP was put in the service book to be told that was because it had been serviced when it clearly hadn’t meaning they are falsifying important documentation. A week later after numerous phone calls by myselfand excuses from them,also been called a gangster for wanting work done which was supposed to be done from the start I had the car back with the brakes done but the service still hadn’t been with low oil and still dirty filters. I phoned to complain again and was told the gaffer would phone me back the next day but know nearly a week later am still waiting. They are totally unreliable and useless please think twice before purchasing a car from this company. Totally washing my hands of them and getting my mate the mechanic to actually service the car.

"Amazing service throughout "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a car of your car supermarket I must say I was very pleased with it and the overall set up Polite courteous friendly right from the start They even kindly picked me up from the airport Will highly recommend them Great stuff

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+0 Found this review helpful
"Nice place "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a nice of these guys Excellent service

"Professional and Polite "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Honda Civic from Your Car Supermarket at a decent price. They even gave me 12 months AA breakdown cover and 6 months warranty in the price which was great. Will definitely recommend Your Car Supermarket to friends and family. Thanks guys !

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+0 Found this review helpful
"Excellent dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a car from your car supermarket and I must say I am extreamally pleased with the service They even picked me up from the train station Reall genuine car dealership Great price Great car Great bunch of people all here Will surely recommend to all family and friends Best of luck

"brilliant car dealer all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

came on the train to have a look at a car at your car supermarket, was kindly picked up from the train station and taken to the showroom all the cars where immaculate in everywhere really couldn't fault them in anyway will recommend for sure all the best

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+0 Found this review helpful
"Own Number"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car off these thieves only to take it home and 3-4 weeks into owning it the car has a heap of problems ranging from blowing engine to fake invoices and false service history receipts. However on one occasion the garage said they’d fix the problems but the following day they just fobbed me off and ever since they’ve been doing just that. I wouldn’t recommend this garage to my worst enemy and I’m taking them to court. However it’s partly my fault eager to get a new car I was brought by the lies and didn’t do adequate checks on the vehicle and nor did I check the paper work but in doing so now they’ve given me false service history receipts which when I rang the dealer the so called service took place they knew nothing about it. Like I said it’s money down the toilet in my eyes.

"A car that was not roadworthy..."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would not recommend Your Car Supermarket, I was sold a car that was not roadworthy or safe to drive due to several factors. They had poor communication and I was told lies on numerous occasions. Would not trust this car sales garage as they became very unprofessional and even made personal comments about myself.

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+2 Found this review helpful

Khan in response to A car that was not roadworthy...

Have you thought about legal proceedings? because I’m taking these to court.

Anon in response to A car that was not roadworthy...

Hi Khan, I went through trading standards and I was just extremely firm as I knew where I stood and I got a full refund for the car. I cant believe how awful they are, not a fun experience at all.

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Dealership Information

Your Car Supermarket is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews3.6 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
2

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Contact Information

Address

Your Car Supermarket
Unit 12 Ace Business Park
Kitts Green
Birmingham
West Midlands
B33 0LD

Get in touch

0121 783 2110
https://www.yourcarsupermarket.com/

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Dealership Statistics

62%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Your Car Supermarket

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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