Please be warned! Brought a white ford c max da15mzy with black alloys, the day we had it we had heater issue,battery died 5 days after having it ( they agreed to pay for battery to be fitted on drive, however this took well over a month of nagging) followed by seatbelt tear in rear ( not failure) followed by noise on front, black coolent bottle, tyre needed doing, disc and pads not sorted has stated. I had this car taken to halford for safety check and my garage how told me to take it back it could cost hundreds. The car was finally collected by them and a courtesy car supplied ( which was disgraceful, bold tyres so could use at all. My car went in for 4 new tyres, they scratched all around the rim of my black alloys three of which were ruined! They failed to fix seatbelt, they didn't fix heater has they has said, and told me the noise on front was rust. So worried about safety of car I had my garage provide me with report about issues, stating noise on front was clutch and need new clutch kit! And heater not fixed and causing heating issues in engine, a headgasket failing. Confirmed they damaged three alloys, and seat belt not fixed. I'm disgusted with the service the girls are polite and all but nothing was done, they said they get back to me many times and didn't. The whole experience has cause me mental health problems and requiring medication. I'm left without a car for transport my disabled daughter around. Luckily I had car ha finance and finance company have helped me take it back, Im awaiting deposits back which I've no doubt I will need to chase. Worst experience buying a car I have ever had. I would not recommend them at all. And I hope of Ur reading this u will proceed with caution. My experience has scared me. I'm so nervous about getting another car.
Reviewer has confirmed their email address
Bought what looked like a lovely VW CC in March 2023. DPF light was on when we looked at it and was assured it would be dealt with properly before we purchased the vehicle, obviously we were concerned as that is not what you want to see when purchasing a used car. Also completely Bald spare tyre which is illegal for an MOT, said they would replace it, So 1st April we went to pick the car up. But we asked for a test drive before we went any further as there was no fuel in it on the day we looked at it and wanted to make sure the DPF light was off and there was no other lights on the dash etc. We also found the car had suddenly got small dents on the drivers door, deep scratch and dent on the rear nearside door and all 4 alloys curbed, So we said we were not paying for the car as it was not what we saw previously, They were not happy that we wanted the Deposit back. We were going to walk away as already it appeared this company just wanted your money, we had been trying to get in contact with them for over a week to see when we could collect the car but nobody answered calls or emails. This vehicle was £10k so not cheap for an 8 year old car but as it had low mileage and it was a reasonable conditon at the time of viewing, we felt it would serve our needs. God we were so wrong!!!! After some discussions and deliberation we took ownership of the car. We had 28 days free warranty (not worth written on the paper) so we then found a wheel wobble at 50-60mph so took it to Kwik Fit to get tyres checked and wheels balanced, We were told that there was a buckle in the Front nearside alloy and no weights on the wheel itself and also there was a very old cracked tyre on the nearside rear. How did this pass the MOT one now asks! So we decided the wheel/tyre issues needed to be dealt with as a matter of urgency and paid to get them sorted. Couple of days later couldnt start vehicle and called RAC out, the battery was dead so had to spend £150 on a new one. So then off we go down the M5 and then the steering wheel becomes a living nightmare almost uncontrollable and we managed to pull over to the hard shoulder, dont know how we got there tbh, we found the brake caliper had seized on. RAC had to come out to release it to enable us to get off the Motorway, We then had to go to a garage to get a new brake caliper fitted at a cost of £171!! to continue our journey, plus call out fee of £40 to the RAC. So then the Engine Light came on whilst on our homeward journey, now diagnosed as a blocked/damaged EGR Valve, So another £850 at VW costs to put it right and also more money to change rear brake pads as they are very very low. We honestly can't see what 28 days warranty could offer let alone asking customers to PAY £600 for a Warranty document. We have spent somewhere in the region of £11k on this vehicle now and its only worth £8085, this company need to be dealt with by Trading Standards, VOSA, etc etc. This vehicle was not roadworthy and should not have been on the road dread to think what other vehicles as like. VOSA need to visit their MOT garage and this dealership as a matter of urgency. 0 stars would be my rating.
Reviewer has confirmed their email address
Finding used cars are difficult but this place NATIONAL CAR HUB did it for me. I found the car the BMW 520 d i was looking in a very very very best conditions here and guess what they offered me the bestest price as well. Im so happy and lucky i was here The staff here are also very helpful and respectable to customers. The best experience I FOUND MINE HOPE YOU FIND YOURS
Reviewer has confirmed their email address
In September 2022, I bought a blue Vauxhall corsa from National Car Hub.I can now say it was the best car I’ve ever bought not only for the excellent quality of the car, but the exceptional customer service from both sales and aftersales. I placed a reservation fee over the phone to take the car off the market until I came to have a look the next day and I absolutely fell in love with the car.I decided to go ahead and after 7 days, the car was ready to collect. The handover was perfect and they showed me things I didn’t even know I could do with the car. After 4 months within purchase,we ran into a slight problem with was sorted out quickly by the lovely Aftersales woman.I’d like to say a massive thank you to sales and aftersales for being the most genuine and patient staff I’ve ever spoke to!
I’d like to start of by saying a massive thank you to everyone at National Car Hub for not only my car but the joy and happiness that was brought to me by their wonderful staff throughout the whole process from start to finish, keep doing what your doing, couldn’t recommend them anymore!
Was looking to buy an Audi A3 was recommended national car hub by a friend. Ickes up my car couple weeks ago and it’s been great no problems and very happy with it. The staff were friendly and helpful and the process of getting my finance was easy. Would defo come back again when looking for my next car
Visited dealership over the weekend treated well from start to finish would recommend to friends and family not pushy at all we were left to our own devices and help offered when needed
Excellent personal service - from the initial viewing, through the buying to the superb after-sales service. Very pleased with car, and would most definitely use them again, and highly recommend this garage.
Bought a mitsubishi outlander from this so called national car hub car dealer was the mother of all nightmare to me. Put down a deposit for the car and was told that it gonna be 4-7 days before it already for delivery.(wanted delivery paid £300+extra) To my surprise the next day I got a call saying now it's going to be 7-10 days which still I'm ok with it. Then finally the day has come, to my horror I got a text saying my car is ready for collection! I mean HELLO I paid for it to be delivered. So gave them a c all saying my car are meant to be delivered not collection then they said they will update me with a delivery time. Guess what no news what soever. Next day gave them a call and was told their system was down so can't be contacted. (Ya right do I look like I was born yesterday?) Another day past called them again asking where is my car and was told after whole payment was paid it will be delivered today.( fine when on to online payment ) After that called them again said that payment done when is my delivery gonna be and was told the delivery guy have had the car.(13:50) (Birmingham to Bristol)Finally! I gonna see my car around 5-5:30 today. 6 o'clock have past....... half 6........7!!!! Finally my car is here at 7! At last my car is here but it's dark now how suppose I check the car now well I can do it tomorrow. Next day I can't wait to jump in the car to try it. Like any horror movies the nightmare continues!!! Have walk around check on the car(some cosmetic paint damage some little dent) front bumper paint are different from the car . FINE! I told myself Im am buying a second hand car some scratches small dents even a minor accident( obviously the bumper been changed) I can deal with that. The moment I pushed the start button asc warning pops up. Hold on a minute you guy needed 10days to check on the car. And this happened the first time I start the car! So bring the car down to the garage I normally goes to have a check(eventually managed to clear it with the obd machine). Now it's the second day at my house I have noticed some oil on my drive as I drive it to work and after work it was parked up on the some place so now I actually go down to have a look again to my horror the underarms have all covered in oil this time the floor are covered in engine oil. Called the after sale department today and was asked to go to a garage for a diagnosis to the let see what surprises to be found. Will update again very soon
Reviewer has confirmed their email address
I was sold a car that was faulty, had taken nearly a month to be ready from when I bough it (in hindsight an obvious red flag). I returned it and it was replaced with yet another faulty car, which also took weeks to be ready. The overall experience was horrible, poor customer service and had to constantly chase up for updates
Reviewer has confirmed their email address
Welcome to National Car Hub, your premier destination for exceptional savings on quality used cars. Located in Aldridge, we pride ourselves on being a specialist used car dealer dedicated to offering first-class customer service and highly competitive pricing.
At National Car Hub, we understand that finding the perfect vehicle is more than just a purchase—it’s a journey. That’s why we’ve curated a diverse selection of vehicles to cater to all budgets and lifestyles. Whether you're seeking a family-friendly SUV, a sleek sedan, or a practical hatchback, we have something to suit your needs. And if you don’t find exactly what you’re looking for in our current inventory, we can source it for you through our extensive network of dealers.
We make car buying easier with zero deposit finance options, nationwide delivery, and extended warranties. Our commitment extends beyond just selling cars; we provide comprehensive advice on vehicle maintenance and are always ready to offer personalised support. Our friendly staff are here to ensure you receive the guidance you need every step of the way.
At National Car Hub, our mission is to redefine your car buying experience. We strive to be the dealer with a difference, offering Great Prices, Great Vehicles, and Great Service. We invite you to visit our dealership in Walsall and discover for yourself why our customers trust us to get them on the road with the perfect vehicle.
Thank you for considering National Car Hub. We look forward to serving you!
Manufacturers: Sells a variety of makes and models
Independent Dealership
National Car Hub
Chester Road
Walsall
WS9 0LS
| Mon | 09:30 - 19:00 |
| Tue | 09:30 - 19:00 |
| Wed | 09:30 - 19:00 |
| Thu | 09:30 - 19:00 |
| Fri | 09:30 - 19:00 |
| Sat | 09:30 - 19:00 |
| Sun | 10:00 - 18:00 |
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