1,063 reviews from our car dealer reviews community
Leave a review for Saxton 4x4
Leave a review

1,063 reviews from our car dealer reviews community

Leave a review for Saxton 4x4
Leave a review
"First class service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service - Steve Brough looked after me very well , no hard sell , but very informative , took that extra step to make sure the customer was satisfied - would thoroughly recommend Saxtons .

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Saxton 4x4 from Dealership in response to First class service

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

"Excellent Salesman"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Maf was an Excellent salesman, great manners and etiquettes and always wanting to go the extra mile. Very polite, courteous & knowledgeable. Sales after care was 11/10

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Saxton 4x4 from Dealership in response to Excellent Salesman

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

"Absolutely disgraceful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Agreed to buy a vehicle from one of the salesmen. After securing the deal with me , they went on and sold the same car to someone else , and reneged on my deal because the other buyer included a Finance deal . I was devastated and was left high and dry , dropped like a hot brick without any reasonable explanation or apology. Absolutely despicable low life dishonest behaviour from an apparently ‘ honourable ‘ dealer . I will never buy a car from them and recommend any prospective customers to shop elsewhere.

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Saxton 4x4 from Dealership in response to Absolutely disgraceful

Hello, Thank you for your feedback. We would like to investigate this issue for you but unfortunately, we cannot find your details on our system. Please contact our customer care team at customercare@saxton4x4.co.uk so we can assist you with this matter. Kind regards, Saxton 4x4

"excellent service helpfull knowledgable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve spoke my language in terms of technical info ,was able to interpret the sort of vehicle I was looking for and sold me the Mercedes I have purchased from Saxton 4x4.Everbody my wife and I came into contact there were polite and nothing was too much trouble.

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Saxton 4x4 from Dealership in response to excellent service helpfull knowledgable

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

"Good man"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No hard sales - polite and very detailed!

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Saxton 4x4 from Dealership in response to Good man

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

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"Steve Brough - friendly & knowledgeable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 12 year old car off Steve. He gave it a full service and made the car look like new. Nothing was too much trouble. Very happy with the service. Would recommend.

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Saxton 4x4 from Dealership in response to Steve Brough - friendly & knowledgeable

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

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"Very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Answered all my questions and very helpful.

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Saxton 4x4 from Dealership in response to Very good service

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

"Jason Broadhurst - Top Man"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jason Broadhurst - Top salesman . dealt with us professionally and answered all our queries with respect. Highly recommended . Thanks Jason :-)

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Saxton 4x4 from Dealership in response to Jason Broadhurst - Top Man

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

"Bad start but good recovery"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Living in Scotland I saw a BMW on the Saxton 4x4 website I liked and arranged to come down to buy it through Jason Broadhurst who was more than helpful. On arrival I was very disappointed in the condition of the car. It had not been properly valeted and had a number of other cosmetic problems (scratches, marks and chips on the windscreen). I decided to take it anyway and drove it home with the promise that the problems would be corrected and to be fair, thanks to Jason, they were without any hassle. Overall the sales process was good but the delivery was disappointing but I was happy with they way they corrected all problems in a timely manner.

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Saxton 4x4 from Dealership in response to Bad start but good recovery

Hello, Thank you for your feedback. We would like to investigate this issue for you but unfortunately, we cannot find your details on our system. Please contact our customer care team at customercare@saxton4x4.co.uk so we can assist you with this matter. Kind regards, Saxton 4x4

"Great service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Steve Brough at Saxton 4x4 was very helpful and knows his stuff. A good man. I will definitely recommend him. Thank you, Steve

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Saxton 4x4 from Dealership in response to Great service

Hello Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4

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Dealership Information

Saxton 4x4 | Westway | Chelmsford | Essex

UK’s number one used 4×4 dealership

Saxton 4×4 in Essex is the UK’s number one independent 4×4 dealership, having traded in the world’s leading marques for over fifty years. We are proud to be an official Overfinch, Kahn, Urban and Onyx centre, offering a diverse range of expertly modified 4×4s and specialist cars. Our state of the art showroom is the largest of its kind in the UK, scaling over 100,000 square foot and houses more than one thousand prestige vehicles and premium brand 4×4s. You will find the most prestigious 4×4s handpicked from the likes of Land Rover, Porsche, Audi, BMW, Mercedes-Benz, Jaguar, Volvo, Volkswagen and many more over two floors, all under cover. So whatever the weather you can view our vehicles all year round.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1970

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1063 reviews4.7 out of 5 stars — Rated Excellent
Excellent
956
Very Good
40
Average
11
Poor
21
Terrible
35

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    Contact Information

    Address

    Saxton 4x4
    Westway
    Chelmsford
    CM1 3BH

    Get in touch

    01245 351234
    http://www.saxton4x4.co.uk

    Opening times
    Mon 09:00 - 21.00
    Tue 09:00 - 21.00
    Wed 09:00 - 21.00
    Thu 09:00 - 21.00
    Fri 09:00 - 21.00
    Sat 09: 00- 18:00
    Sun 09:00 - 17:00

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Saxton 4x4

    Company Formed: 1970
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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