Mark G, January 2026
"Very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 the experience of buying a car from you was clear and smooth and the Car has behaved exactly as it should and it has been used almost almost every day and I would recommend you to anybody that I know who was looking for a car very professional.
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ponko from Ponko in response to Very professional
Thank you for your feedback — really pleased to hear the whole buying process was clear and smooth for you.
Great to know the car has been running exactly as expected and is being used regularly without any issues.
We really appreciate the 5-star rating and your recommendation — enjoy your new car!
Linda S, January 2026
"Car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Very good service.
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ponko from Ponko in response to Car purchase
Thank you for your 5-star review!
Christine, January 2026
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I like the car but feel I could have done better in hindsite
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ponko from Ponko in response to 4
Thank you for your feedback — we’re glad to hear you like the car overall.
We’re sorry to hear you feel that, with hindsight, you might have made a different choice. If there’s anything specific you’re unsure about or would like us to look into, our after-sales team would be happy to help and see what can be done.
We appreciate you taking the time to leave your comments.
Stacy, January 2026
"5 star "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5
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ponko from Ponko in response to 5 star
Thank you for your 5-star review!
Mr H, January 2026
"Volkswagen Polo"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No issues with the Polo. The experience with Ponko was all perfectly fine. I saw the car on Autotrader and went through the whole process with them. I dealt with Kye, his customer was good, him and all the staff were very friendly as well. I'd give them a 5.
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ponko from Ponko in response to Volkswagen Polo
Thank you for your feedback — really pleased to hear the Polo has been trouble-free and everything went smoothly from start to finish.
Great to know you found us on AutoTrader and that the whole process was straightforward. It’s also good to hear Kye and the rest of the team looked after you well and made the experience a positive one.
We really appreciate the 5-star rating — enjoy your new car!
Anonymous, January 2026
"Everything is good now"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything is good now I am happy with the car, originally there was some problems and it took a few weeks to get sorted, but now everything is running out. The service was good in the end I felt there was a bit of pushiness and confusion in the beginning but we got there in the end and that is why I would give a 4 out of 5.
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ponko from Ponko in response to Everything is good now
Thank you for your feedback — we’re really pleased to hear that everything is running well now and that you’re happy with the car.
It’s good to know the issues you initially experienced were eventually sorted, although we’re sorry to hear the early part of the process felt a bit pushy and confusing. That’s not the experience we aim to provide, and your comments are appreciated.
We’re glad things were resolved in the end, and thank you for the 4-star rating!
Colin M, January 2026
"Full marks from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
So far so good with the Nissan Qashqai, I think it was Phillip we dealt with on the day he was very good. Assuming they had the model we were looking for, we would use them again. Full marks from me.
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ponko from Ponko in response to Full marks from me
Thank you for your feedback — great to hear the Nissan Qashqai is going well so far.
We’re also pleased to hear Philip looked after you on the day and made a good impression.
It’s good to know you’d consider using us again if we have the right car available!
Marisa C, January 2026
"Polite, friendly and helpful "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We bought the car for my niece, and I know she is loving it. We both went to the dealership, and what stood out was how polite, friendly and helpful everyone was, as well as the nice scenery. Based on that, I'd recommend it to others who are looking to buy a car. We did have to wait a while when we went to collect it, but other than that, all is good, and it was a 4-star experience.
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ponko from Ponko in response to Polite, friendly and helpful
Thank you for your feedback — great to hear your niece is enjoying the car and that you both had a positive experience overall.
We’re pleased the team came across as polite, friendly and helpful, and that the environment added to the visit. It’s also appreciated that you’d recommend us to others.
Sorry to hear you had a bit of a wait when collecting the car — we’ll take that on board as that’s something we always aim to keep as smooth as possible.
Thanks again for the 4-star rating!
Natasha E, January 2026
"Service throughout was impeccable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 car is very comfortable for my father and fits his mobility aid in perfectly
I'm very happy with the car and the ease of purchase and delivery was excellent and the customer service throughout was impeccable
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ponko from Ponko in response to Service throughout was impeccable
Thank you for your feedback — we’re really pleased to hear the car is comfortable for your father and fits his mobility aid perfectly.
It’s great to know the whole process, from purchase through to delivery, was smooth and easy, and that you were happy with the service throughout.
We really appreciate the 5-star rating and your kind words!
Gabrielle D, January 2026
"VW Polo"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My other car the Ford, was on its way out and just needed something a little bit better and to be honest my mum’s boyfriend found thee Polo on the website and we just went for there and decided to go ahead. We have had a few little electrical issues with it and voice control needs a key which I don't have, other than that it’s a good car that drives smoothly and with a lot more gadgets, Ayman who I dealt with was good the whole time.
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ponko from Ponko in response to VW Polo
Thank you for your feedback — great to hear you made the switch from your Ford and that the Polo has been a step up for you in terms of comfort and features.
It’s also good to know it’s driving smoothly overall, even if you’ve had a couple of small electrical issues to work through. Hopefully those are easily resolved for you.
We’re pleased Ayman looked after you well throughout the process too, and we really appreciate you taking the time to share your experience!
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