As a female who regularly changes cars, my experience of National Car Hub is one of the best I’ve ever had. The service from the first phone call to collection of my vehicle was excellent. The team were friendly and made me comfortable at the dealership. There’s a huge range of cars at very reasonable prices to suit all budgets My limited edition Renault Clio was the cheapest in the country and I drove down from Doncaster for it. Well worth the drive as it was exactly as described and in the photos. After sales was really helpful as well in helping me get my Private Plate changed over. Would highly recommend to everyone. Will come back for my next car. Thanks to all the team.

Bought a car recently and had an unpleasant experience. All about the money, quick turnaround with little regard for customer service. Phoned three times for some information and no one came back to me. Two issues with car whilst driving it home too. Lack of care and attention given. Would not recommend

Purchased my BMW from here and the service was great. Car was immaculate, good finance options but I decided to pay cash. The car was ready when agreed . Thank you NCH.

Went to see a few cars and saw a beautiful XF in Blue. Had a few defects on the bodywork but perfect otherwise. From the sales to workshop manager they prepped the vehicle very well including repairing some of the minor body defects and car was perfect. Thank you 😊

Brandon was great in selling the car, he assured us that everything that we have agreed will happen. Also he wrote on their system a few important things to male sure that nothing will be missed. I was called 5 days later by handover team to let me know that the car is ready for collection. I could not go that day and I have said that I’ll come next day for collection. On arrival the car was not ready, need it service camp belt to be changed something that Brandon assured us that will happen plus a plastic that was hanging from underneath the car. challenging the agent for the car they’ve said that they were busy and could not do it. I have then challenged the fact that they called me to tell me to collect the car. I came from far away to collect the car, to be told that i need to wait 3-4 hours more to see what they can do to fix the car. At the moment even though it says service done, oil is at minimum…..not sure is they have checked or really services the car…. Very bad experience. A lot of lies and they were blaming each other continuously. When i drove on long distance, we can hear x2 noises that we were not able to hear when we test it.

Had a car within just over a week and was in perfect nic

Alex showed us around and helped us find the evoque i been after for 6 months, his an asset to the company

If you do one thing as a result of reading this review please let it be AVOID THIS DEALERSHIP! I have 5 months of stress, awful customer service and being lied to by this place. I honestly can not put into words how awful the whole experience was (and to some extend still is!) and it all started on the day I was foolish enough to buy a used car from here. The situation is long and drawn out so I will spare your the details and just give you the highlights. Basically the car wasn't serviced (as promised) before collection. Had low oil light come on 3rd day on having the car. The clutch went twice and the car was returned to them twice, for the same problem. On both occasions the day they said they were collecting the car they failed to collect it. On both occasions they claimed there was nothing wrong with the car and I was lied to be the aftersales team (who claimed no work had been done to the car) but the mechanic Adam told me they had refilled the clutch hydraulics. I asked for my money back the second time the clutch went. One courtesy car was mouldy and frankly disgusting not fit to be driven by anyone (which they were going to charge me £50 a day for when I asked for my money back). They damaged the car when they had it the first time and never replied to my complaints about it - which is just awful customer service!! They have refused to unwind the agreement and I had to get the FOS involved which took months. 5 months of phone calls, chasing people, no car ( work 45 miles from my home so car is vital) and paying tax, insurance and finance on a car that I had driveable with me for a total of 11 days!! The aftersales team are frankly useless and I feel for them having to front a business as bad as this one. Eventually I got my money back but I understand they (NCH) still have not accepted the rights to reject from the finance company and so have not paid them back!! Oh and I was made to wait an hour when I had arranged a collection date and time when initially collecting the car.....and they knocked £800 from the part ex value of my trade in. I wish I had walked away at that point and kept my old car....honestly the whole experience left me drained and not trusting any car dealerships now. Awful awful place - please stay clear of them!!