96% Reviews
replied to
91% Recommend
to friend


195 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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195 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"Customer service is really good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car is absolutely fine. I found some good cars on their website so I thought I’d come have a look and found a Fiesta I liked. North West Trade Centre’s customer service is really good. I gave 4 stars as I don't give out full marks. but Stuart was perfect. He got everything sorted out for me proper quickly.

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Aftersales from North West Trade Centre Lancaster in response to Customer service is really good

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Pawel was very nice and helpful, not pushy."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’ve had lots of Fords before, they are cheap and cheerful. I looked at one at the Preston site but chose one at the Lancaster site instead. Pawel was very nice and helpful, not pushy.

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Aftersales from North West Trade Centre Lancaster in response to Pawel was very nice and helpful, not pushy.

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"In store service was great"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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in store service was great, cars great. Reason fir lower scores is communication afterwards was terrible. And ongoing issues with trade in still ongoing nearly 2 months after sale

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Aftersales from North West Trade Centre Lancaster in response to In store service was great

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Stuart was friendly"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I searched on Google and found North West Trade Centre had a car we liked. Stuart was good. He was friendly as soon as we walked in and sorted it all out straight away. I went back couple of days after to collect, car was washed and everything.

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Aftersales from North West Trade Centre Lancaster in response to Stuart was friendly

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"The sales guys were great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Volvo is fine. I had no bother with the dealership. I needed a car and they had the car advertised on Ebay. Only one niggle, it had two key fobs with the car and we were told both work but only one does but i'm happy to leave it as it is. They had an awful lot of cars which is good because you have choice. The sales guys were good with me, I would recommend.

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Aftersales from North West Trade Centre Lancaster in response to The sales guys were great

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Peugeot 2008"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I bought the car for my daughter, she loves it. I looked online and found it stood out due to the condition of the advert and the price was reasonable. When I got there I was a little disappointed as it was filthy but I could see through the dirt, it had low mileage, I checked the MOT and decided to go for it. I had to push that I was serious as no one initially came over to me but Ian dealt with me and I explained I needed the car to have a valet, new MOT, two new tyres and the recall sorting. I put a deposit down and he got it all done which gave me the confidence to get it for my daughter.

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Aftersales from North West Trade Centre Lancaster in response to Peugeot 2008

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My friend recommended North West Trade Centre to me, so I decided to get my Ford focus from there, I would recommend them also. If I could describe my experience in one word it would be fantastic.

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Aftersales from North West Trade Centre Lancaster in response to Fantastic

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Kia Sportage"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Kia Sportage is running ok. It was the actual model I wanted that North West Trade Centre had and their reviews looked good. I’ve got one or two issues that I spoke to the dealership about. It took a week and a half to get the warranty set up after many phone calls back and forth which was a little disappointing. I’ve spoken to a few garages around where I live and they wont deal with warranty companies which doesn’t help me much. One of the guys was very abrupt and kept putting the phone down which lost them a point. However. the sales guy on the day was good, he didn’t rush me, they let me take the car out for along as I needed on the test drive. Most likely I would use them again.

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Aftersales from North West Trade Centre Lancaster in response to Kia Sportage

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"No hassle "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Happy with the Qashqai. We needed a bigger car and this was the best out of a selection I found on Autotrader. We were set on the make and model from the get go so knew what we wanted. I would have liked a longer MOT as it was due a week after collection hence the 4 star rating but John was all good. There was no hassle, It was a pretty straightforward process from start to finish.

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Aftersales from North West Trade Centre Lancaster in response to No hassle

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Process was really easy and quick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My Fiat is great in getting me from home to work. It had quite low mileage and was quite cheap. The process was really easy and quick to get the car. Kieran was the sales guy who helped and he was great.

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Aftersales from North West Trade Centre Lancaster in response to Process was really easy and quick

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
195 reviews4.6 out of 5 stars — Rated Excellent
Excellent
125
Very Good
62
Average
8
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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