Simon H, January 2026
"Nice and handy"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My Skoda Octavia itself is running okay there's has been a few minor things needed done to it, the brakes were down to the last 5mm, and I had to upgrade the screen to get Apple Car Play, other than that it’s been okay. I chose the Skoda because I needed a second car and Ponko have been there for a while plus it’s only down the road for me so its nice and handy. The cars they have in as well are pretty high spec. I actually looked at a focus, but I think you get a little more for you money in Skoda, and I'm really pleased with it.
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ponko from Ponko in response to Nice and handy
Thank you for your feedback.
We’re pleased to hear you’re generally happy with your Skoda Octavia and that it’s been running well for your needs as a second car. It’s also great to hear you found the location convenient and appreciated the range and specification of vehicles available.
We also note your comments regarding the minor work needed after purchase. We appreciate you taking the time to share your experience.
Anna, January 2026
"Returning Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
This is my second time buying from Ponko. Just like the first time, I thought everyone I dealt with at the dealership was great, and I'd definitely consider using them again.
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ponko from Ponko in response to Returning Customer
Thank you for your feedback.
We’re really pleased to hear this is your second time purchasing from Ponko and that, once again, you had a positive experience with the team. It’s great to know you’d consider using us again in the future.
We appreciate you taking the time to share your feedback.
Drew H, January 2026
"Definitely a 5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Everything's going great from day one it’s been really good. I fancied a change and wanted something a little bit nicer than the car we used to have. We seen the X Trail online and it was the spec we wanted, took the 3 and a hour train journey, long but worth it haha. The offices and showroom were very nice and welcoming. The guy we dealt with was great too had a great personality and gave me a test drive and just made the whole interaction really, definitely 5 stars.
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ponko from Ponko in response to Definitely a 5
Thank you for your feedback.
Great to hear everything’s been going well from day one. Sounds like you made a solid upgrade with the X-Trail, and fair play for making the long train journey for it — always a good sign when it’s worth the trip.
We’re glad the showroom felt welcoming and that the test drive and overall experience were smooth. Really appreciate you taking the time to leave your feedback, and thanks for the 5-star review.
Dan W, January 2026
"Fair and Honest dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Had no problems at all, it was a simple buying process for me, went in asked some questions which were answered in detail, took the car for a test drive and then bought it. Doesn't get easier than that. I found the dealership to be honest and the advert that they posted was also fair and honest so I can't complain. 5 stars.
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ponko from Ponko in response to Fair and Honest dealership
Thank you for your feedback.
Great to hear everything went smoothly for you and that the process felt simple from start to finish. It’s good to know your questions were answered clearly and that the test drive and purchase were straightforward.
We really appreciate your comments about the honesty of both the team and the advert, and thank you for the 5-star rating.
Bernedette, January 2026
"Quick service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I’ve been a customer with them for 2 years now and the Volkswagen Golf we purchased has been great, no problems. It’s usually quite quick service from Ponko with no hassle, overall, Kai and Sam were very easy to deal with.
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Ponko from Ponko in response to Quick service
Thank you for your feedback.
It’s great to hear you’ve been with us for a couple of years and that your Volkswagen Golf has been running well with no issues. We’re also pleased the process has stayed quick and hassle-free for you over time, and that Kai and Sam made things easy to deal with.
We really appreciate your continued support and taking the time to share your experience.
Nevada A, January 2026
"Mercedes A class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was looking specifically for a Mercedes A class when I came across ponko. I went to the dealership in person to view and was pleased that everything was exact as the advert, there was nothing that had been hidden from me. I dealt with Adam who was really nice. He made sure the car was valetted and ready to go. Overall I would give them a rating of 5.
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Ponko from Ponko in response to Mercedes A class
Thank you for your feedback.
Great to hear you found the Mercedes A-Class you were looking for and that everything matched the advert when you saw it in person. It’s also good to know Adam looked after you well and made sure the car was ready and presented properly for collection.
We really appreciate the 5-star rating and you taking the time to share your experience.
Anonymous, January 2026
"Seat Leon"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I got my previous car from Ponko so I decided to try the again as wanted a bigger car and its been a good experience again. Philip who helped me was very friendly, helpful and knowledgeable.
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Ponko from Ponko in response to Seat Leon
Thank you for your feedback.
Great to hear you came back to us for a bigger car and that it’s been another good experience for you. It’s also good to know Philip was friendly, helpful, and knowledgeable throughout.
We really appreciate you choosing us again and taking the time to share your experience.
Michael, January 2026
"In & out service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My old van blew up before Christmas, so I found the Ford transit offered through Ponko which was what I wanted, and I’ve been getting on well with it. It was a quick service as I was in & out, I'd give them five stars as they didn't do nothing wrong for me.
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Ponko from Ponko in response to In & out service
Thank you for your feedback.
Great to hear you found the Ford Transit you were looking for after your previous van, and that it’s been serving you well since. It’s also good to know the process was quick and straightforward and that everything was as expected on the day.
We really appreciate the 5-star rating.
Kostadin, January 2026
"strong and reliable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
i would say 5 so far car perform how should be strong and reliable
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Ponko from Ponko in response to strong and reliable
Thank you for your feedback.
Great to hear the car is performing as it should and that it feels strong and reliable so far.
We really appreciate the 5-star rating
John K, January 2026
"Its the little details "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Our old astra was dead, it was going to cost more to repair than it was worth to say the least, so we upgraded into something a little bit newer, it’s a little smaller inside but it more than does the job. The Astra's heater didn't even work so anything with a heater after the winter we're having was a bonus haha. We'd actually bought a car from Ponko before they were Ponko many years ago and after having a look at different places and found the right car at a reasonable price here. There were lots of little things like having a coffee and making people feel welcome, it’s the little details. You know what's it’s like after looking for several days at cars, you’re sick to death. I know it sounds daft but even someplace you can have a cup of coffee, chat to people and that has a toilet makes a big difference. It’s like a personal touch that makes them go the extra mile. They're very good!
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Ponko from Ponko in response to Its the little details
Thank you for your feedback.
Great to hear you found the right upgrade after your Astra and that the new car is doing the job for you — especially with a working heater after that winter!
It’s also nice to hear you came back to us after your previous experience and that you found a car at a fair price after looking around. We’re really pleased the little things made a difference too, like being made to feel welcome and having a comfortable place to sit and relax while you were choosing.
We really appreciate you taking the time to share your experience.
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