125 reviews from our car dealer reviews community
Leave a review for Penton Salisbury
Leave a review

125 reviews from our car dealer reviews community

Leave a review for Penton Salisbury
Leave a review
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"emmalalebrown"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

DO NOT BUY A CAR FROM HERE. We bought a car from here nearly 4 weeks ago and despite assurances that it was in full working order, it has broken down with our children in it twice. In accordance with our consumer rights, we asked for our money back a week ago and they are still holding on to it. We are a normal hard working family who have been treated appallingly by the staff, with unreturned calls and emails the norm. They have caused us untold stress and nobody seems to care at all. Avoid Penton Motor Group in Salisbury at all costs.

Reviewer has confirmed their email address

+2 Found this review helpful
"Andy Robotti"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Staff at Penton Motor Group in Salisbury were very helpful but car needed some work as had a scratch and air vent need fixing. This dealer was very good could not do enough car got a full service and new for me and got all of the work done that I asked to be done.

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Everyone at the dealership actually knew what they were talking about they knew exactly what we wanted and they didn't have one in stock within a week they got one in for us and we had no problems with them at all

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided proof of purchase
Learn More
"Smooth with no problems"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

This was a very smooth process in every way, from the moment I walked in to driving away. I have report to anyone who may read this that I had no problems at all. The car was as advertised and everything is still fantastic with the car, thanks to Penton Motor Group Salisbury Suzuki

Reviewer has confirmed their email address

+0 Found this review helpful
"Mrs C"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Sold us a used car recently ( >£10k) with their own 'approved' full inspection & sold as perfect working order, plus they insisted we purchase an expensive warranty & that we couldn't have the car without it. It was not in working order & certainly not fit for purpose! From day 1 there were major engine issues so clearly not checked. They've had our car now for over a month & they'd even lost it at one point! Point blank refused to give us a courtesy car, very rude, have lied on numerous occasions about the work progress & location of the vehicle & to add insult to injury they are now ignoring our calls! We still don't know where it is & as we desperately need it for work & to transport our newborn baby to hospital & teenagers to school, our family has been left in a complete mess, utter distress & with a growing financial cost to ourselves. They've taken their money though... We now have an appointment with a solicitor to sort this out & recoup our costs!

+3 Found this review helpful
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car History Check
Start Check
Motor Check Logo

Dealership Information

About us

Salisbury and South Wiltshire's LARGEST SELECTION of Used Cars. With Penton Motor Group you can be assured by knowing that every one of our cars is HPI checked and undergoes a 112 point safety inspection by manufacturer trained technicians. If you are looking to finance, Penton can tailor flexible finance packages to suit your individual needs, and in many cases beat the bank rates. Furthermore, to get you driving your new car as quickly as possible, every car comes with at least 6 months MOT and 5 days free drive-away insurance.

Deals in: Cars, Vans
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
125 reviews4.5 out of 5 stars — Rated Excellent
Excellent
108
Very Good
3
Average
1
Poor
2
Terrible
11

Add Review

  • Submit new information

  • Contact Information

    Address

    Penton Salisbury
    48 Churchfields Road
    Salisbury
    SP2 7PW

    Get in touch

    01722 322828
    https://www.pentonmotorgroup.com/citroen/contact-us/penton-citroen-salisbury/

    Opening times
    Mon 08:30 - 18:00
    Tue 08:30 - 18:00
    Wed 08:30 - 18:00
    Thu 08:30 - 18:00
    Fri 08:30 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Penton Salisbury

    Company Formed: XXXXXXXXXX
    Company Registration: 03403618
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: 497010
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: Penton Salisbury Limited
    VAT Number: 541 6435 55


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more