Had a good relationship with the customer service team from Ponko. Philip who dealt with me was very good, they were the convenient option for me. There was an initial problem however that was dealt through which I was grateful for. Good communication throughout.

I’m loving it! Very good experience with Ponko, My wife found the car online,. Everything was so smooth, Philip who dealt with me was excellent and put you at ease throughout the process. I had a small issue with the rear wiper but I've replaced the motor so its fine. There was no pushy sale, it sold itself! No pushing or pressure off them at all. We recommended them to some friends, considering for how long Ponko has been around for, that alone says something.

Smooth process, good communication and the car was exactly as described

Ponko was great and my contact was very helpful. I have not given a 5 because I needed my mechanic to help with the final negotiation. I.e. bringing in a mechanic to represent me meant that I got a better deal. I would have liked that deal to be offered to me directly.

The person we were dealing with, cant remember the name. Was very professional, we love the car and the paperwork went through quickly.

My old car got cubed and written off, it was old very banged up Peugeot from 2002 and I wanted an upgrade. I was looking online at a few different cars and found this Volvo at Ponko. I went down to view that specific car, I wanted to go to quite a large dealership, as it makes process is slightly easier and Ponko had good reviews too. Adam was very nice and easy to deal with.

All good so far thank goodness touchwood, unfortunately my old Astra was involved in an accident which wrote it off. After looking on Autotrader the 3 series was a car I liked the look of, I paid extra for the AA to run a search on it which all came up positive. I went to a few other garages, and the mileage was higher than claimed but with Ponko before I went up to look at it, they sent me a video on WhatsApp to show me. The salesman was friendly, let me test drive it and answered all my questions I can’t fault the customer service, just would've liked a little more wiggle room on the price. Other than that, it was all good, they went above and beyond and couldn't have done much more.

decided to have an upgrade for myself, I had a 2005 Citroen C1 before and now having the Audi, there is definitely a big difference. It drives a lot smoother and is quicker. Ayman who I dealt with was really nice, I am happy I had him as a salesman. He wasn't pushy at all, he took the car on a test drive with me and that all went well. He made sure it was valetted spotless for me before leaving. I have no complaints it was a positive experience.

Ponko answered all of my questions they were really good. I’ve had cars from them before, and they have always kept the same standard that’s why I go back! The Kia is fine as well.

The Mercedes is fine. And the customer service was brilliant, there is currently a sticker on the back which I can’t take off that I need to sort out but other than that it’s been good. I went to go see the car and Kyle I think his name was, was amazing! Five stars he went above and beyond, I was there for a very long time and he was brilliant.