I bought a car from Bigmotoringworld West Malling on the basis it has all the original kit and full service history. They don't provide the kit and service history straight away, it flashes up on a screen you don't get time check its the correct vehicle. By the time you've signed the dotted line it's to late. They send you to a site in Snodland to collect the missing kit only to find out half of it is not present. So the car is sold under false pretences. When it comes to selling on the car you cannot supply all the original kit and documentation unless you try to pull a fast one looks me this company does, something they seem to have raised to an art form. Do yourself a favour do not buy from this company whose business model is based on the big lie.
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As soon as you buy a car you mean nothing to Big Motoring World. If anything goes wrong it is fully down to you unless you buy their outrageous warranty and something on the very small list goes wrong with you car. Factory car selling. Go somewhere else where you money is safe
Very pleased with the customer service I received from the customer care team.
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Excellent, thank you. Purchased BMW 3 Series March 2021.
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Our salesman was very professional and helpful. Helped us through the whole process with completing the paperwork online.
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Credit to the guys there. Did a great job.
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The team at Big Motoring World took social distancing very seriously which was a big comfort to me as I am in a high risk category. I explained this to them, and they took every step necessary to keep me safe when picking up my car.
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We picked up our car two weeks ago. Since then it has been absolutely marvelous. Pre & post customer care has been first class from Big Motoring World.
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Pick up was extremely well organised.
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I am very pleased with the service I received from Big Motoring World West Malling.
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Big Motoring World Addington is a used car dealership that are specialist stockists of prestige cars and approved sellers of some of the very best BMW and Mercedes-Benz models available. Also on site, Big Motoring World reviews every element of your car with a fully equipped workshop that can MOT, service and perform diagnostic checks on your vehicle, keeping you safe and your car performing well.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Big Motoring World West Malling
London Road
West Malling
ME19 5PL
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