5... Autocars and Rob were friendly and very helpful and went to great lengths to meet my needs and provide the best possible service.

The service during my purchase was really good which is to be expected, however within a couple of days there was an obvious problem on drivers side wheel. This was booked in to be looked at but then 6 days after pickup it wouldn't start. Due to christmas period, it took longer to get fixed than normal. The service from Rob and the other guys was excellent. They tried to sort it as quickly as they could but as it happened over christmas it took longer. They did give me a courtesy car while mine was being sorted. Everything seems to be ok with the car now

There was some issues following up after purchase, when I drove the car 70mph + it would rattle like it was going to fall apart. I took it to get the wheels front and back rebalanced which has sorted that issue. and Autocars covered the cost. I did also ended up getting a fully flat trye. My friend was checking mot history out of interest and one of the advisories on the MOT done in September was that there was a flat trye. I did ask before I purchased if all the advisories had been cleared to which I was told yes, however I am now unsure. With all being said everything is now okay with the car and I am pleased with it overall, I just think if they took the time to really check over the car that none of this would have happened and it would have been a 5 star.

5

5

5 customer service

5 stars. Everything was great.

service was perfect and swift, very understanding and amazing staff!

The Mini is nice to drive, and Chris at the dealership really sorted us out. I have no problems and would give 5.

5 dealt with my query very fast and I chose a car and my finance was done and sealed by the end of the day after a week I picked up my car very happy