in store service was great, cars great. Reason fir lower scores is communication afterwards was terrible. And ongoing issues with trade in still ongoing nearly 2 months after sale
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Aftersales from North West Trade Centre Lancaster in response to In store service was great
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The Volvo is fine. I had no bother with the dealership. I needed a car and they had the car advertised on Ebay. Only one niggle, it had two key fobs with the car and we were told both work but only one does but i'm happy to leave it as it is. They had an awful lot of cars which is good because you have choice. The sales guys were good with me, I would recommend.
Reviewer has confirmed their email address
I bought the car for my daughter, she loves it. I looked online and found it stood out due to the condition of the advert and the price was reasonable. When I got there I was a little disappointed as it was filthy but I could see through the dirt, it had low mileage, I checked the MOT and decided to go for it. I had to push that I was serious as no one initially came over to me but Ian dealt with me and I explained I needed the car to have a valet, new MOT, two new tyres and the recall sorting. I put a deposit down and he got it all done which gave me the confidence to get it for my daughter.
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The Kia Sportage is running ok. It was the actual model I wanted that North West Trade Centre had and their reviews looked good. I’ve got one or two issues that I spoke to the dealership about. It took a week and a half to get the warranty set up after many phone calls back and forth which was a little disappointing. I’ve spoken to a few garages around where I live and they wont deal with warranty companies which doesn’t help me much. One of the guys was very abrupt and kept putting the phone down which lost them a point. However. the sales guy on the day was good, he didn’t rush me, they let me take the car out for along as I needed on the test drive. Most likely I would use them again.
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Happy with the Qashqai. We needed a bigger car and this was the best out of a selection I found on Autotrader. We were set on the make and model from the get go so knew what we wanted. I would have liked a longer MOT as it was due a week after collection hence the 4 star rating but John was all good. There was no hassle, It was a pretty straightforward process from start to finish.
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My Fiat is great in getting me from home to work. It had quite low mileage and was quite cheap. The process was really easy and quick to get the car. Kieran was the sales guy who helped and he was great.
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This is my first car and its working brilliant. It's the best Dacia I could find, well advertised on Autotrader. They prepared the car and gave it a clean when I went for the test drive so it was all nice. Aiden was lovely, he gave me a hand and looked after us to make sure I was making the right decision. There were a few things they wanted to do before I could take it away but I had good service from the team and would recommend to family & friends.
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I was looking at the Vauxhall Grandland but when I saw it I wasn’t overstruck by it. I choose the Renault instead as I liked the size and shape. I had a look around of the group round me and North West Trade Centre seemed the best. The supervisor Ian was really good. When I had a problem with the car not starting he was brilliant. He put a new battery on and there were a few chip marks so he ordered me a touch up stick. I think i've been looked after.
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I’ve had a Fiat before and fancied another. I did my search online and looked through what was available and this was the one that stood out for me. The dealership was very easy to deal with, straightforward and very accommodating. They arranged delivery and offered me a trade in on my old car. Adrian was friendly, easy to get on with.
Reviewer has confirmed their email address
No problems. North West Trade Centre had the car I wanted with the extras I wanted. Stuart made everything straightforward. He advised on collection and it was ready to go. Seamless. It was a quick process within a week. I would recommend as it was effortless from start to finish, it just went smoothly with no hiccups.
Reviewer has confirmed their email address
At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.
We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.
We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.
Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.
Manufacturers: Sells a variety of makes and models
North West Trade Centre Lancaster
Northgate
Morecambe
LA33AY
01524 943050
https://www.northwesttradecentre-lancaster.co.uk/
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:30 - 17:00 |
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