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101 reviews from our car dealer reviews community
Leave a review for Reynolds Motor Group - Basildon
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101 reviews from our car dealer reviews community

Leave a review for Reynolds Motor Group - Basildon
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"No pressure!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Lee who I dealt with at Reynolds was very good, felt as if there was not pressure and he was very easy to deal with. I never give 5 star reviews but the only thing that was missing was a coffee! I’ve already left them some good reviews on other platforms.

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"Brilliant Mercedes C-class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The C-Class is brilliant, I love the car. Harrison at Reynold Motor Group was brilliant. I passed Reynolds for a few years to be fair, they had some nice looking motors and the car I had at the time wasn’t suitable for my needs.

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"Ford Kuga "
3 out of 5 stars
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After buying my car I had people asking me what was wrong with the car as it was quite loud, so the car went back in to Reynolds. Unfortauntly they had to keep the car for 3 weeks. Harrison and and Lee and Roxanne, were absolute stars they were so helpful in helping me. They don't have any automatic cars as their courtesy cars, they've just got three cards that are manual. When I spoke to them he went, bear with me he phoned me back and he managed to find a Automatic for me which was lovely. Roxanne kept me updated as much as possible, when ever she knew something she would call me up and give me a update straight away. So I would say they went above and beyond. Obviously, I'd like to think I was just a one off with the issues that I had and that if I went back down there again looking at another car I would get the complete service.

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"I love it! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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When I went to go see the car I noticed allot of dinks and the wheels looked like they had been in a war, but Harrison had all the wheels refurbed and had every single ding out from what he could do, I couldn't fault him. I have had the car a little while now and I love it!

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"Harrison did a good job. "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Actually, it's going pretty good apart from the wheel alignment a bit the steering wheel is not straight, but apart from that, it's all good. Harrison to be fair, it's it's quite good, he's done a good job so far. We had a had a crack headlight that it was a MOT failure but they managed to get us a repayment light so I'm quite happy with that. This car is more for my missus, so she drives it most of the time and I'm driving a Van during the week for work, but I want a car for myself as well eventually, so I have asked Harrison to let me know if he gets a RS3 in and I'll properly buy it depending on the colour, spec and whatnot.

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"It all went through quite smoothy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
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We get in the car, we start it up and then we dive around so the car is good. Lee the salesman was already, he didn't sell the car really, basically just showed us the car, let us go for a test drive it and basically no hard sell. It all went through quite smoothy. I would say they do need to do a refresh of the décor and add some customer toilets in the garage but as a whole it was a good experience. I have been in touch with Lee about changing my car, so I'm just waiting to hear back so may end up buying from them again, maybe they could do a returning customer discount!

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" Pretty chill"
5 out of 5 stars
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Vehicle cleanliness
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Harrison was really good, he was just pretty chill about everything. So he didn't really rush me or try persuade me too much. He just let me make my own mind up about the car. Since having the Audi from Reynolds its been running fine and I'm quite happy with it.

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"Lee was fantastic"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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They literally had the car that I wanted. I never went to the dealership and did it all over the phone, so it was handy I dealt with Lee throughout and he was fantastic. There were a few issues with the car when it turned up, which obviously was worrying, but this all got sorted. They they paid for both both rear tires straight off the bat and there was a rear seat that had a leather tear as well, which they got sorted also so they were pretty good in that sense. They got this done very quick for me too. If the vehicle turned up with no issues it would have easily been a five.

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"Proper nice guy to be honest"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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This was my first time using Reynolds Motor Group, but my sister bought a car from them previously and she had a good experience so recommended them to me. Harrison is a proper nice guy to be honest, they are all really easy going there and just make things simple. I have had no problems, and would 100% go back there again!

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"Very good experience."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

When browsing online I can across Reynolds and the advert waws good and informative. When I got in touch with the dealership it was Lee who was helping me and he was very good and understanding. Since having the Mercedes everything is good with it.

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Dealership Information

Used Cars in Essex

Welcome to Reynolds Motor Group

One business with its roots in Essex, is this one, Reynolds Motor Group. Originally forming and commencing trade in the year of 1979.

Reynolds Motor Group has spent many years dealing with the people of Essex. With a population of nearly 2 million people and nearly a million cars on the road, there is plenty of demand for used cars in Essex. The guys that run the show are themselves people of Essex, so they were definitely starting on the right foot. The main goals of the business have always been to provide great used cars at great prices. This is something the business continues to achieve to this day, but as times have changed and markets moved forward, so too has Reynolds Motor Groups products and stock.

Multiple finance options are readily available on all cars and all processes of purchase have been made straight forward and as simple as possible. So, whether you want a BMW 3 Series M Sport, a Range Rover Evoque or a Ssangyong Korando. Look no further because this is the place for you.

Quality used cars for sale

View our latest selection of used cars for sale in Southend-on-Sea and Basildon here.

Used car finance specialists

Find more information on used car finance and loans here.

Contact Us

Click here to get in touch with Reynolds Motor Group - quality used car retailer of Southend-on-Sea and Basildon.

Chris Reynolds LTD

T/A Reynolds Motor Group

456-460 sutton road

Southend on sea

SS2 5EZ

Deals in: 4x4s, Cars, Motorbikes, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1979

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
101 reviews4.8 out of 5 stars — Rated Excellent
Excellent
89
Very Good
9
Average
2
Poor
0
Terrible
1

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    Contact Information

    Address

    Reynolds Motor Group - Basildon
    Southend Arterial Rd
    Basildon
    SS14 3AU

    Get in touch

    01702 612472
    https://www.reynoldsmotorgroup.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Reynolds Motor Group - Basildon

    Company Formed: 1979
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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