69 reviews from our car dealer reviews community
Leave a review for Trade Car Sale
Leave a review

69 reviews from our car dealer reviews community

Leave a review for Trade Car Sale
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"Sold a car with fault and refusing to re"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I purchased a car from Carl and had a fault/incident occur on my journey immediately after picking up. Notified him that evening and fault occured next day and on most subsequent journeys. Semiauto gearbox issues have made driving the car unsafe with quite a few near miss accidents. He has had the car back a number of times explaining it was battery issues and then sensor issues however the gearbox definitely grated loudly when it refused to go into gear at all on one occasion. Whilst owning the car for 8 weeks or so I spent £200/month on taxis as it has not started when I tried to start my journey or has been with Carl 'being fixed'. He now has car returned with logbook updated as him being new owner (online) and still he is refusing to give any refund or actually acknowledge the severity of the gear issue. The semiauto gearbox would jump into Neutral while driving without my touching gearstick and I would have to coast to side of road and turn off engine. It would take 5-10mins to restart car and have gearbox allow a gear other than N to be selected. Avoid totally. He has the salesman patter and appears helpful and genuine but I would not trust him again.

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"Excellent service!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

My daughter got her first car from Carl , been looking around for months was told about trade car sales good reputation! Carl was extremely helpful nothing was to much !! Delivered to my home address with all little finishing touches .. made up thank you highly recommended!!

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"Ford focus "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought a Ford focus today, communication was spot on start to finish, can be difficult getting a second hand but they were honest, didn’t try too pull the wool over my eyes at all and sold a really nice well priced car with a years MOT, would defiantly recommend

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"Mini cooper "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought a mini cooper yesterday from Carl. It's absolutely perfect!! Thank you for the delivery too!!!!

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"Vauxhall Corsa "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Brought a car from Carl on Sunday 11th August 24. The service was perfect from start to finish. He told us all the right things about the car and also offered other cars available within our price range. I would highly recommend you going to Carl's garage.

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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Fantastic service from start to finish, patience of a saint, nothing is too much trouble. Highly recommend him to anyone who is looking for a car

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"Absolutely great guy to deal with very g"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Fantastic service delivered car to my home with no deposit required very open transparent guy lively friendly guy to do business with highly recommended

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"From a nervous customer!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought a lovely Vauxhall Corsa from Carl last week. I was extremely nervous having driven an almost 20 year old Fiesta for 16 years! But Carl was really helpful and explained the procedure to me. A thoroughly nice and trustworthy person. PS. The Corsa is lovely to drive. Thank you Carl.🙂

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"Amazing genuine service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Honest man, took for a long test drive and everything works great.

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"Amazing Service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I recently purchased a Vauxhall Corsa from this dealership and would like to highly recommend this seller. There are several reasons for my recommendation. Firstly, the MOT was performed at the seller’s expense, and the car was personally delivered to me over 70 miles away. I only had to pay for the fuel. Secondly, the seller has proven to be very trustworthy. A week after purchasing the car, I was concerned about a noise coming from the engine compartment and an oil leak from the valve cover. When I called the seller, he assured me there was no problem and that he would repair it at his expense, as I had received a 30-day warranty from the date of purchase. The seller picked up the car from my workplace and took photos during the repair to provide evidence that the car was being fixed. After the repair, the seller returned the car to my workplace. When I started the engine, I could confidently say that it ran like new. Therefore, I can wholeheartedly recommend this seller 200%. Thank you very much. Additionally, the level of customer service I experienced was exceptional. The seller’s commitment to ensuring customer satisfaction, even after the sale, is truly commendable. His proactive communication and willingness to go above and beyond to address any concerns demonstrate a level of dedication that is rare to find. This positive experience has undoubtedly earned my trust and loyalty, and I would not hesitate to purchase from this dealership again in the future.

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+1 Found this review helpful
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Dealership Information

Trade Car Sale is an Independent dealership that is based in Saint Helens. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
69 reviews5 out of 5 stars — Rated Excellent
Excellent
67
Very Good
1
Average
0
Poor
0
Terrible
1

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  • Contact Information

    Address

    Trade Car Sale
    1 B Folds Lane
    Saint Helens
    WA11 9NB

    Opening times
    Mon Appointment Only
    Tue Appointment
    Wed Appointment
    Thu Appointment
    Fri Appointment
    Sat Appointment
    Sun Appointment

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Trade Car Sale

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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