13% Reviews
replied to
68% Recommend
to friend


60 reviews from our car dealer reviews community
Leave a review for Brooke MOT Centre
Leave a review

60 reviews from our car dealer reviews community

Leave a review for Brooke MOT Centre
Leave a review
"Disappointing patronising service "
2.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes 280 slk from Brooke MOT Centre i accepted the fact that being 15 years old it will not be in showroom condition i arranged the deal a small amount of money off for no part ex and I would get it serviced the Dealer offered a full years MOT i arranged pick up on a Saturday when the day arrived the Dealer was more interested in what his partner was doing rather than attending to me after a wait of 45 minutes he said i had his full attention i did because he wanted the money he did not offer a talk thru of the car it was just give us the dosh and go Now for the real gripe once I got home Home 3 days later I went thru the car i have had to replace the brake pads which only had 4 mm of braking surface left both back indicator bulbs were showing white light not Amber both these are advisory on MOT but my MOT was clear also front tire had a slow puncture nail in the tread again not picked up plus to top it all i had to replace the thermostat and the power steering pump was very low on fluid this has caused pump to fail and I have had to replace that as well cost to me is well over what I negotiated off selling price Would i take it back for the Dealer to repair no chance i would not trust them to do the job would i buy a car from Brooke MOT center what do you think this is an honest review i have kept all the parts that I have replaced so when you are told the car has been checked make sure you get it checked for your peace of mind

+13 Found this review helpful
"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a BMW 325i convertible from Brooke MOT Centre.There was no “hard sell”,Emanuel was very professional and knowledgeable and clearly loves BMW’s.A couple of minor issues identified during the sale were promptly sorted, leaving me feeling very confident of their after sales service should anything else crop up.Thank you.

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"Great car, great price, great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a Citroen C5 from Brooke MOT Centre, test drove and very impressed but wanted to think over night. Manny agreed without any pressure or deposit. I paid a deposit the next day and collected the car the following week, freshly serviced and MOT'd. In the first week I had a problem with wiper motor, I called and they sorted it out without any of the usual BS, and had a loan car ready to use while it was being replaced. Having had "problems" with dealers before it it such a great change to come across one who does exactly what they say, without any fuss! I don't usually leave reviews, but these guys deserve it. Thoroughly recommend them!

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+0 Found this review helpful
"Ford Focus , Smooth Sale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brooke MOT Centre is a great garage, Massive selection of cars. Worth a look!

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"Excellent service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mini Cooper from Brooke MOT Centre with a few miles on the clock. The condition was very good and the vehicle was immaculate. The price was fair and I was given a six month warranty with the car. Had a minor issue with it which was resolved quickly, without argument and a courtesy vehicle provided while it was in the garage. Great service and a helpful and friendly bunch of blokes.

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+0 Found this review helpful
"Good garage "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy would recommend Brooke MOT Centre.

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+0 Found this review helpful
"Fantastic Service Start To Finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service , friendly helpful staff definitely recommend Brook MOT Centre to others. Carol & Steve Ford CC

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

2012BMW X5. Excellent service at Brooke MOT Centre, Very Good Car.

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"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Garages don’t always get it right but these guys are very good at their jobs. Straight talking very keen to understand any issues and to act accordingly. I have bought cars from them, my family use them I can only recommend them.

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"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great selection of cars. Not at all pushy. Will recommend to all.

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Dealership Information

Brooke MOT Centre is an Independent dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews3.9 out of 5 stars — Rated Very Good
Excellent
42
Very Good
1
Average
2
Poor
4
Terrible
11

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  • Contact Information

    Address

    Brooke MOT Centre
    Norwich Road
    Norwich
    NR15 1HJ

    Get in touch

    01508 558666
    http://www.brookemotcentre.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    68%
    Would recommend this dealer to family and friends
    13%
    Percent of reviews responded to by this dealer

    Additional Information About Brooke MOT Centre

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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
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