239 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

239 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything went perfectly with Fort Used Car Centre, the service was quick, everything was prepared and ready for when I wanted the car. 5 out of 5.

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"Delivery was on time"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Got the car delivered to us, it was all on time, when we saw the car it was exactly as it had been shown in pictures and as described. The customer service was spot on, I didn't have any problems it was all very positive.

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"No issues as of yet"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Was a bit cautious previously from reading other reviews but I had a good experience buying from here. Car drives perfectly and have had no issues as of yet. Car was super tidy and clean on pickup.

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"5 star experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Had a couple of vehicles in the past from here and have never had any issues with them. I am really pleased with the service, the car didn't come with a service book however they went the extra mile and found me one online and got it sent over to me via post which I was really appreciative for. I have never had any problems with any of the vehicles I have had from here, I would 100% consider them a trusted dealership. It was a really easy buying experience super fair and I felt looked after. Without a doubt I would give a 5 star.

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"Delivery was done quickly and on time"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The communication was good throughout and I was kept updated as and when. Everything has been okay with the vehicle I did spot a bit of oil but I am hoping it was just there prior, it is something I will be keeping my eye on for now. The customer service I was happy with, once the car was ready a week after purchase the delivery was done quickly and on time.

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"Fabulous Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Can't fault the service I received from everyone at Fort. They dealt with all my queries quickly and professionally. Their after sales care has been excellent. I would definitely recommend them to a friend.

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"Fabulous "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Helped me buy my first car. A beautiful yellow vauxhall adam, he came in fab condition. They gave him a full year MOT, a service and valeted him before I collected him. Great communication in regards to when I could collect him, the warranty and the AA roadside assist Top service 👌 great experience for buying my first car. 10/10 would recommend.

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"Discovery Sport"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I'm a big believer there's always room for improvement so I never award full marks, but my car's absolutely grand and the service from the guys at Fort was great.

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"Constructive feedback "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything’s been fine with the car so far and we’ve managed to tick a few boxes! I’ve had Dodge vehicles before but this is my first Jeep and I’m really pleased with the extra features and functionality. There were a couple of things that let the purchase experience down though unfortunately. 1.) I understood my deposit would be deducted from the overall price of the car, but when I arrived to collect it I was told that wasn’t the case. 2.) I was told the car would be prepped and ready within 7 days, but it ended up taking closer to two weeks, which was a bit frustrating. Based on the above, I’ve decided to write this three star review. I do love the car but those bits were disheartening. I believe constructive feedback helps people see where improvements can be made and those small miscommunications made a big difference to my overall experience.

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"10 out of 10!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My new car's so perfect!! I absolutely adore it and I literally couldn't be happier! My mum's bought her last three cars from Fort Used Car Centre now and we'd never buy from anyone else. Jason was great and everyone made everything so easy. I had a bit of an issue with my insurance so the lads even sped up the MOT for me so I could collect it ASAP which I really appreciated. Can't thank them enough and would give them 10 out of 10 if I could!

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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
239 reviews4.6 out of 5 stars — Rated Excellent
Excellent
188
Very Good
38
Average
5
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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