63% Reviews
replied to
94% Recommend
to friend


76 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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76 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"Would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car is fine, no problems at all. I wanted to replace my sons older Panda so got a younger version we found on Auto trader. It came with a three year warranty but I’ve not heard anything about the warranty information, it's been over a month now so would have given higher score. However, Kieran was a very helpful young man, he explained everything. He gave us the keys to go off on a test drive which was nice. I would recommend them.

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"Very professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking online and found the Dacia, thought it looks a good runner so went down there, took it for test drive, right price, it's fine. No paperwork with the car but that's not the dealers fault. I dealt with a young guy and an older guy on the day. The boss man was very professional, matter of fact. They valeted the car so it was ready for me on collection. I would recommend.

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"The process was smooth "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Cars is fine, usual teething problems but got that all sorted. I bumbled across the dealer on Autotrader and liked the idea of wandering around looking at the cars so visited both the Preston and the Lancaster sites. I enquired about a Mercedes at the Lancaster site but was told that wasn’t there. The sales guy was helpful, he said he would find out where it is and give me a call back but I didn’t get the call so I felt abit let down. I went back a second time, spoke to Jack and we got the other car we were looking at. The process was smooth and everything went through swimmingly.

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"The car is great, we love it."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Fiat 500 is great, we love it, it so nice to drive. We have always liked them and kept looking on Autotrader as there were certain things we were looking for like reversing sensor, bigger screen in the middle and the lounge version then one came up at North West Trade Centre. Only thing we were disappointed with is there is no manual with the car and i've chased it several times but they haven’t sorted it. Other than that we have no problem. On the day, they gave us the keys to take the car for a drive and they didn’t sit in with us, no problem. Aiden was helpful.

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"The sales guy wasn't pushy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The engine went on my old car so needed something quick. I was looking around and found a Vauxhall Mokka at North West Trade Centre. The car is going in the garage for a few bits to be sorted under warranty. I would have posted five stars but I’m a still waiting on a new key fob which is on order. The salesperson Mike was not pushy and was very understanding of my situation, really good.

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"Sound"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Enjoying the Ford Fiesta, it is a nice car. I can't remember the name of the salesman I dealt with, but he was sound. We had some trouble, as there was no logbook with the car, so we had to go to the post office, although overall it was okay.

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Aftersales from North West Trade Centre Lancaster in response to Sound

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Good customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car I originally went for had issues so swapped it for a different car. The people at the dealership were really helpful and nice so nothing negative about them. I got good price for trade in as well. Kieran was brilliant, really great. He was good at his job, genuine and had good customer service, polite and I would recommend to family and friends.

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"Nissan X-Trail"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We were quite specific about what car we wanted and needed something big for camping. We looked on Autotrader and North West Trade Centre had one that was available. There was some confusion if the car was available or not and if the Mot had been done. It would have been five stars if not for this problem. We nearly bought elsewhere but John did wonders in getting the car ready for us to test drive & collect the following weekend.

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"Stuart bent over backwards!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I needed an upgrade and North West Trade Centre had a Peugeot SW, I love it, made up with it. It was good value and a warranty comes with it. I did some research on the reviews beforehand and even though it was a two hour journey on the train I was willing to stick my neck out if customer service is there. I liked the honesty. Stuart picked me up and kept me fully informed, apologising throughout as there was a delay but he bent over backwards to get me the car. The lad who valets the cars did an amazing job aswell.

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"Great service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Very helpful and was not pushy very quick and able to drive away same day.

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Aftersales from North West Trade Centre Lancaster in response to Great service

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
76 reviews4.6 out of 5 stars — Rated Excellent
Excellent
49
Very Good
24
Average
3
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    63%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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