I found the Renault Koleos online with a good price, great milage and fantastic condition. Phantom were fantastic and Amir’s communication was always very good. I’ve had to travel 150 miles via train and they covered the travel expenses which was great. I’ve had the car for two months and I'm over the moon with it - I'd certainly recommend them it was a 10 out of 10!

The Ranger Rover sport is probably one of the best cars I ever had. I used to have a Volkswagen camper but did not come with much comfort so I managed to find the Range rover for an affordable price. I would say however sometimes the communication wasn’t the best.

My friend recommend them to me so I checked Phantoms website out and saw a BMW I liked, it was perfect. The whole experience was really good. I called on the Monday to discuss trading my car in, The salesman Gary rang me back straight away. He had everything ready for me to see the car at the weekend and drive away same day. I got a good price for my old car, The process was really quick. I will use again next time I’m buying a car.

My brother has gone with phantom before and recommended them to me. It was a rest assured choice, you may pay a bit more, but when you have kids going to school and everything else you want a good car and you get what you pay for. The only unfortunate thing on the day was the hot water machine was broken so I didn’t get my cuppa hahaha! Everyone was very very good, it’s a good team and I couldn’t fault them! I dealt with Chelsea over the phone, when I left a voice mail she got right back to me. There were a couple of guys in finance, they were good lads too. As a whole, once I make big dough I'll be back for the Bentley!

I was browsing online and found the Volkswagen transporter which was the right model for me. Overall, it was a smooth experience, very happy with my purchase.

I bought a BMW from Phantom Motor Company and it’s been pretty good to be honest, I’m enjoying it. I went for the BMW as I’d previously owned one and was looking for something a bit bigger, moving from a coupe to a tourer. I’ve always liked the 3 Series, so it was one of the only cars I was really interested in getting. The experience at the dealership was good. I dealt with Dylan, who looked after me, and everything was straightforward.

Poor after sales service, still waiting for Chelsea to get in touch re a repair to reversing camera

I wanted a John Cooper Works to replace my older Mini. Searched on Autotrader and found the car. I’ve never been to Phantom before as they are not in my area, but the experience was good and the purchase was easy.

Happy enough with the customer service.

My XC40 is great, I absolutely love it and the dealership gave me a free bottle of wine and a branded brolly which I thought was a nice touch! My dad sent me the link to the ad as I hadn’t heard of Phantom before so I went down and saw the car I liked. Alistair was really helpful, he gave me the space I needed to look around with no pressure which is nice. It was a busy weekend so the paperwork took a while to sort but that’s to be expected. I saw an XC60 I liked and assumed I could view it on the day of collection but I hadn’t realized that to see the vehicle you have to pre-arrange it as there are only a select handful of cars kept on site but it didn’t change the experience for me. I am still chasing my ownership document but they have kept in touch and are sorting it. Also, if the battery runs out on the key fob there is an emergency key and I’ve noticed one is missing so I need to chase this up. I would definitely look at Phantom again and will recommend.