1,795 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,795 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Friendly & simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Jack was great! He was helpful, polite and the communication throughout the whole process was great! If I were to use 3 words to describe the sales process it would be friendly and simple. We were after and Audi A1 for my daughter and found one listed by Ponko that fit our requirements. When we came to pick it up, we had to book a time slot which was good as it gave us one on one time.

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ponko from Ponko in response to Friendly & simple

Thank you for your lovely feedback. We’re really pleased to hear that Jack provided such helpful, polite, and clear communication throughout your experience with us. It’s great that you were able to find the right Audi A1 for your daughter, and that the process felt friendly and simple from start to finish. We’re also glad the collection appointment system gave you dedicated one-on-one time, making the handover smooth and focused. Thank you for choosing Ponko. We really appreciate your kind words and hope your daughter enjoys her new car!

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The were amazing from start to finish would recommend them highly ty fr all ur help

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ponko from Ponko in response to Amazing service

Thank you for your kind feedback. We’re delighted to hear that your experience was amazing from start to finish and that you would highly recommend us. We really appreciate you taking the time to share your thoughts, and we’re glad our team could help make the process smooth and positive for you. Thank you for choosing Ponko, and we hope to see you again in the future.

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"Phillip was really good"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Ponko had the kind of car that I was looking for really. I was after a good car to use every day, reliable and not expensive. I saw a few cars at the dealership and ended up picking the Kia Ceed. Phillip was really good, he was informative and spent quite a lot of time with me. He went through everything with me about the car, gave me time and showed me around while being honest. When I came to collect the car, it was clean and clearly well maintained.

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ponko from Ponko in response to Phillip was really good

Thank you for your lovely feedback. We’re really pleased to hear that you found exactly the kind of car you were looking for and that it suits your needs for reliable, everyday use. It’s great to know that Phillip took the time to be informative, honest, and thorough throughout your visit, and that you felt well looked after when viewing the vehicle. We’re also glad the collection went smoothly and that the Kia Ceed was presented clean and well maintained for you. Thank you for choosing Ponko. We really appreciate your feedback and hope you continue to enjoy your new car. We look forward to seeing you again in the future.

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"Turned up & bought a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My mates recommended me Ponko as they’re local and he had a good experience with them. I do 35,000 miles a year, if not a bit more, in and out of London for work. I needed something economic and cheap. With the milage a lease car or a brand-new car would not be worth it. The Mercedes A-class perfectly fit both of those criteria for me and it was automatic. The best way to describe the dealership experience was, it does exactly what it said on the tin, I turned up and bought a car.

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ponko from Ponko in response to Turned up & bought a car

Thank you for your great feedback. We’re really pleased to hear that your mates recommended us and that you had a straightforward, no-nonsense experience with Ponko. It’s great that the Mercedes A-Class suited your high-mileage needs and provided the economy and automatic driving you were looking for, especially given your 35,000 miles a year commute in and out of London. We completely understand how important running costs and practicality are in that situation. Thank you for choosing Ponko. We really appreciate your recommendation and hope you continue to enjoy your car. We look forward to seeing you again in the future.

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"Our old Seat Leon"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Seat Leon is fine currently. When we first went down to see it had a dead battery, so we had to wait around at the dealership while they fitted a new battery. Initially the battery was not installed properly so they have had to re do it. We were looking for this specific Seat Leon as it was our old car and we wanted it back, we looked for it online and found it was at Ponko. The process at the dealership took longer than we expected due to the battery issues but other than that everything was fine.

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ponko from Ponko in response to Our old Seat Leon

Thank you for taking the time to share your experience. We’re pleased to hear that you were able to find your previous SEAT Leon with us and get it back, especially as it was a car you specifically wanted again. We’re sorry to hear about the issues you experienced with the battery on the day and the inconvenience this caused during your visit, as well as the initial installation needing to be corrected. That’s not the experience we aim to deliver, and we appreciate your patience while this was resolved. We’re glad that, despite the delays, everything else was fine and the overall process worked out for you. Thank you for choosing Ponko, and we hope you continue to enjoy your SEAT Leon.

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"Happy with what we received."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My mum found Ponko when looking at dealership reviews in the area and Ponko came up with really good reviews. I was In a desperate need of a nice car, so we went to have a look, we didn’t think we would be coming back with a car on the same day. I’m quite happy with the Aygo and the whole experience. I didn’t have a specific car in mind when we went there I just looked through their tablet when I was there.

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ponko from Ponko in response to Happy with what we received.

Thank you for your lovely feedback. We’re really pleased to hear you came across Ponko through our reviews and decided to visit us on the day. It’s great to know that, even without a specific car in mind, you were able to browse our selection and find a Toyota Aygo that suited you. We’re especially glad you left happy and were able to drive away in a car the same day — that’s exactly the kind of straightforward experience we aim to provide. Thank you for choosing Ponko. We really appreciate your kind words and hope you continue to enjoy your Aygo. We look forward to welcoming you again in the future.

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"Ponko has been a hidden gem!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My previous car was a Ford Focus, and I wanted something similar with comparable reliability. I ended up looking at the Kuga’s but I was not too keen on the petrol engines due to the wet belts. I ended up looking around for diesels and saw one listed by Ponko on Autotrader, roughly 30 minutes from where I live. Price wise, it's reasonable with the with the condition of the car. The sales staff were very accommodating and informative. I’ve had earlier experiences with other people at other dealerships and they were quite rude and dismissive. Adam was a solid guy to deal with, he was very accommodating and supportive.

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ponko from Ponko in response to Ponko has been a hidden gem!

Thank you for taking the time to share your experience. We’re really pleased to hear that you found the right fit for your needs after considering your previous Ford Focus and exploring different options. It’s great that you were able to find a suitable diesel vehicle that met your expectations in terms of reliability, condition, and value, especially after doing your research and travelling to see the car. We also appreciate your thoughtful consideration around engine types when choosing your next vehicle. We’re especially glad to hear that Adam provided an accommodating, supportive, and informative service, particularly compared to your previous experiences elsewhere. That’s exactly the standard we aim for at Ponko. Thank you for choosing us, and we hope you continue to enjoy your new car!

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"I absolutely love my Suzuki Vitara!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I send our kind regards to Phillip who we dealt with. I knew I was specifically looking for a Vitara and Ponco’s name came up, I rang in and they said they had 3 cars so we came up the following day. When we got there, we were very impressed with what we saw and the way we were treated.

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"Best Seat Leon for the money in the UK!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The whole sales experience was good and everyone there was nice. There wasn’t really a lot to say.

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"Good Mercesdes GLC "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Mercesdes GLC has been good so far. It was a straightforward purchase with Junction 17, pretty much in and out.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1795 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1382
Very Good
386
Average
16
Poor
5
Terrible
6

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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