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22 reviews from our car dealer reviews community
Leave a review for Preston Motor Park Abarth, Fiat & Volvo
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22 reviews from our car dealer reviews community

Leave a review for Preston Motor Park Abarth, Fiat & Volvo
Leave a review
"DO NOT USE PRESTON MOTOR PARK"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT USE THIS JOKE OF A CAR DEALER!!! Where to begin....went into Preston Motor Park and agreed to PX my car for one they had within the business elsewhere and was shown pictures and was told car would be in top tip condition. whilst there we got the settlement figure for my car and got the fiance stuff sorted etc...all good. 2 days before i was due to collect the car, i got a phone call that i told them the wrong settlement figure and owe them £200. I told them to leave in which i got a phone call back to say they made a mistake but don't worry they will work the numbers. Was pretty much hounded to be there 1st thing Saturday to collect, upon arriving i was made to wait nearly 2 hours whilst the sales guy chased another sale ( i should have walked off). The car was not ready as wheels was scuffed and bonnet chipped. Was told to bring it back in during week to get sorted. The bonnet and 2 wheels never got done but not going chase for that. Now this is where the fun begins..... a week or so after changing cars, i received a speeding fine from my old car doing 76mph in a 50mph average speed camera zone (THIS CERTAINLY GIVE YOU A INSIGHT TO HOW THE CARS ARE TREAT BEFORE GOING ON THE FORECOURT). This was pretty much laughed of at the dealership. The car went into garage for some warranty work on the exhaust. Got told they will do the work but drop it off the following Monday as that is when the part will be in. Dropped it off on the Sunday due to work commitments. By Wednesday i have not heard anything & after a couple of phone calls with promises to ring me back which never happened i decided to call in. My car had not moved and was forgotten about even though they had arranged the date to return to do the work. Was no apology and was told to leave with them. I declined and took it to Abarth wigan who did the warranty work and found a couple of niggles which should have been spotted from the service by Preston motor park. A couple of weeks later the paint had peeled of the front bumper, went into the dealership and they agreed it needed go back to the body shop. Manager told me to forward details so they could arrange a courtesy car the following week. 6 weeks later after ignored emails, promised phone calls back, phone put down on me and having to deal with the most rude & aggressive receptionist i finally managed to escalate this with the general manager who was really good and promised to get things sorted. A couple of weeks past so contacted the general manager who was surprised to hear from me as he was under the impression somebody had contacted me to arrange getting the car fixed. Quick phone call back, all sorted drop car off next Wednesday pick up latest on the Monday. Monday came, rang them up at 5 pm to be told car will not be ready until Thursday ( this was not communicated and i had to chase yet again). Went in Thursday at 4.30 car was there but nobody called to let me know. Can't complain about the work as looks good but not happy about the state it come back in. Absolutely dirty inside with foot prints in the passenger foot well, 70 miles driven, 1/3 of tank of petrol used and a phone hook up to Bluetooth. I cant prove it but i suspect my car was taken for a little joy ride. Either way the car should not have been returned to me like that. I did not bother showing the manager as when i expressed to him the lack of communication throughout the 9 weeks to get my front bumper resprayed he just shrugged. If it was not for me going to the general manager i highly doubt i would have got this sorted. There is zero customer service / after sales which this review just echos the previous ones. AVOID AT ALL COSTS AND GO SOMEWHERE ELSE

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"Volkswagen Golf"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've bought a Volkswagen Golf from this garage and paid over £11000. After seeing some stone chips on the bonnet they reduced the price by £50. I took it to a garage to get it look d at only to find the car bonnet has already been painted. Tried to get my money back but they would not. Do not buy from Preston Motor Park.

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Dealership Information

Preston Motor Park Abarth, Fiat & Volvo is an Franchise dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews1.7 out of 5 stars — Rated Poor
Excellent
3
Very Good
0
Average
1
Poor
4
Terrible
14

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  • Contact Information

    Address

    Preston Motor Park Abarth, Fiat & Volvo
    Port Way
    Preston
    PR2 2YQ

    Get in touch

    01772 950707
    https://www.motorparks.co.uk/dealerships/preston-motor-park-fiat-and-volvo

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    Dealership Statistics

    13%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Preston Motor Park Abarth, Fiat & Volvo

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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