49% Reviews
replied to
92% Recommend
to friend


344 reviews from our car dealer reviews community
Leave a review for Lease Cars Direct Ltd
Leave a review

344 reviews from our car dealer reviews community

Leave a review for Lease Cars Direct Ltd
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"Great aftersales support"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I initially had a few teething problems when I first bought my Ford Mondeo which turned out to be the timing belt. I returned the car to the dealership and they replaced it for me — I’m happy to say it’s been running fine ever since. I’ve dealt with Ben who’s been really helpful and I honestly can’t fault him at all. Even though I had some issues at the start, I really can’t complain as they worked with me to get everything resolved. Overall I’m very happy with how everything’s turned out and the aftersales support's been great.

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"Easily a 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

very impressed with them, easily a 5. Contact with Ben and management of collection and transfer was top notch.

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"Ben is amazing!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would give you a solid 5 Ben was amazing the car is fantastic well looked after and an absolutely joy to drive thank you once again in getting me into my new car would definitely use again. Ben was amazing he was very passionate about the cars he looks after and knows his stuff thank you

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"Responsive to queries"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Responsive to queries and very accommodating for the collection.

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"Ben was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I don't usually buy blind, but I did with this car, and I have to say that Ben was great, the car is exactly as it was described, and when I took delivery, it was immaculate. I was upsold a warranty, and I’m glad I took it out, as it seems to be really good. I’ve had a slight issue with the car, but I'm already getting it sorted through the dealership, so all is good! Ben was brilliant throughout the whole process, and I’m already looking into buying my next car through him!

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"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Fantastic service from Ben. He was very helpful and professional. I am very pleased with the vehicle I got. I have run some tests on it for a second time and everything seems fine, apart from some high emissions I am keeping an eye on. I am very pleased overall and can't thank Ben enough for all his help.

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would rate it a 5 Ben was very honest and the car was just the spec we had been looking for. The purchase was fast and efficient and so far no problems with the car.

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"Faultless"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I would rate the purchase as 5. The advertisement was accurate, communications were excellent and the car has proved to be faultless in the first month of ownership.

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"Thank you Ben"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

We needed a car quickly on the same day we went in. Ben was very helpful and sorted everything out for us, making sure it was all done that same day. I did have an issue where I needed a cambelt change, and they even fixed another vehicle fault for me while it was in. Ben was very responsive, kept good communication, got me booked in, and had everything sorted without any hassle. I am really pleased with the service and the level of customer care. Since having the car back, there have not been any further issues, and I would definitely recommend Ben. A great guy all round.

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"great service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I recently purchased 3 vehicles from Lease Cars for the business, the staff were very efficient and easy to deal with, we negotiated a deal and everything went smoothly, in regards to all the vehicles every one of them is completely fine, not got any issues with them at all, all really nice vehicles and I would use Lease Cars again based off the customer service I received.

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+3 Found this review helpful
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Dealership Information

Please Note: Viewing is strictly by prior appointment only. 

At Lease Cars Direct Ltd, we specialise in providing affordable, history-checked vehicles. Based in Beccles, Suffolk, we’re an independent dealership with a straightforward approach: quality cars, transparent pricing, and no-nonsense service.

Whether you’re looking for a reliable commuter, a family-friendly estate, or a fuel-efficient hybrid, our stock is carefully selected to offer great value without compromise . Every vehicle comes with a long MOT, clear service history, and the peace of mind that comes from dealing with a trusted local business.

We also offer UK-wide delivery, and a friendly team ready to help you find the right car, without any pressure.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
344 reviews4.8 out of 5 stars — Rated Excellent
Excellent
307
Very Good
27
Average
1
Poor
2
Terrible
7

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  • Contact Information

    Address

    Lease Cars Direct Ltd
    Elm Dene Swan Lane
    Barnby
    Beccles
    NR34 7QF

    Get in touch

    07810 545657
    https://leasecarsdirectltd.co.uk/

    Opening times
    Mon By Appointment
    Tue By Appointment
    Wed By Appointment
    Thu By Appointment
    Fri By Appointment
    Sat By Appointment
    Sun By Appointment

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Lease Cars Direct Ltd

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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