Adam, March 2026
"Kia Sportage"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Overall Ponko were alright, they’ve got good stock. I wasn’t impressed by the part exchange process. That said, Jack was a nice bloke and he was helpful during the sale. As a whole my only issues were with the trade in process.
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ponko from Ponko in response to Kia Sportage
Thank you for your feedback. We’re really pleased to hear you found the stock good and that Jack was helpful and easy to deal with during the sale.
We’re sorry to hear you weren’t fully satisfied with the part exchange process, and we appreciate you taking the time to highlight this. Your comments are useful and will be taken on board.
Daniel M, March 2026
"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I would rate the experience as a 5. Thanks .
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ponko from Ponko in response to 5
Thank you for your 5-star review!
Phillip B, March 2026
"Kye was great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The gentleman Kye was great he answered all of my questions no complaints it was all fine, their service too was fine. Just in general I am happy with everything the service went above and beyond five stars!
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ponko from Ponko in response to Kye was great!
Thank you for your feedback. We’re really pleased to hear Kye was helpful and able to answer all your questions, and that you were happy with the overall service. It’s great to know everything met your expectations and that you’d rate your experience so highly.
Sabrina B, March 2026
"Efficient "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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My experience wasn’t the best, it was quite efficient when I traded it in, I looked at the car, and they were good with that in terms with experience aftersales it wasn’t the best. The engine light came on, and I had to travel back and wait four hours, and the lady did offer to drop me off, but it was just slow. Three stars just because of these issues. But the efficiency and being able to view and test drive and take it home on the same day is good.
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ponko from Ponko in response to Efficient
Thank you for your feedback. We’re pleased to hear the trade-in process, viewing, test drive, and same-day collection all went smoothly and efficiently for you.
We’re sorry to hear about the issue with the engine light and the delay you experienced during your return visit — we understand how frustrating that would have been. We appreciate you highlighting both the positives and where we fell short, and your comments will be taken on board.
Mark S, March 2026
"It's all good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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it’s very good all good, a good four stars ⭐
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ponko from Ponko in response to It's all good
Thank you for your feedback — we’re really pleased to hear you had a good experience overall. We appreciate your 4-star rating and support.
Anonymous, March 2026
"Give it the best!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Very good, very helpful. We were there most of the day and the service was excellent I got the car for my daughter, and she is okay with it. I was having a look online and seen they had rewards and they were a driveable distance and seemed reputable with a nice range of fairly good cars. Patient and helpful all the way really definitely five stars give it the best!
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ponko from Ponko in response to Give it the best!
Thank you for your feedback. We’re really pleased to hear you had an excellent experience and that the team were patient and helpful throughout your visit. It’s great to know you found the right car for your daughter and that everything met your expectations. We really appreciate your 5-star rating and kind words.
Joshua H, March 2026
"Loving the car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Five stars! Honestly the way I was treated was really well and pretty causal too. I love the Skoda it is driving really well I actually got a car from Ponko before, and I felt very inclined to go back. 👍
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ponko from Ponko in response to Loving the car!
Thank you for your feedback. We’re really pleased to hear you had another positive experience with us and that you’re enjoying your Skoda. It’s great to know you felt well looked after and comfortable throughout, and we really appreciate your continued trust in Ponko.
Lauren L, March 2026
"I liked the test drive route "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
It was pretty good I would say, I walked away with a car on the second visit 😊 I didn’t feel rushed at all, the customer service was really good and flexible I booked to come in the night before and the guys spent overtime with me, and I didn’t feel rushed at all! Allowed me to take my time and didn’t make me feel pressured. I will also add that the test drive route was good it gave me a good chance to test out the car so five stars why not!
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ponko from Ponko in response to I liked the test drive route
Thank you for your feedback — we’re really pleased to hear you didn’t feel rushed and that the team were flexible and stayed late to help you. It’s great that you had time to properly test the car on a good route and felt comfortable throughout the process. We really appreciate your 5-star rating.
Carson B, March 2026
"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
⭐⭐⭐⭐⭐
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ponko from Ponko in response to Faultless
Thank you for your 5-star review!
Justine S, March 2026
"Absolutley Fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We’ve found the VW UP online and went over to Ponko as they were local to us. There was a few issues, but they've all been dealt with, and it seems to be okay now. Overall, they’ve been very good and very helpful. I’ve dealt with with Chris, Sam and Kye and I can’t fault any of them.
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ponko from Ponko in response to Absolutley Fine
Thank you for your feedback — we’re really pleased to hear the team were helpful and that the issues you experienced were all resolved for you. It’s great to know Chris, Sam, and Kye looked after you well throughout the process. We appreciate you taking the time to share your experience.
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