I am writing this review on 7th February 2018. I purchased a car from Tom Hartley in July 2017, it arrived with my personal number plate on it but no logbook. I was informed that the log book would be with me in around 4-6 weeks. This did not arrive so I phoned the company and was assured that all was fine and I should have the logbook soon. This has gone on for months so I decided to contact the DVLA myself. It turns out that the car was not taxed, my personal plate had been put on retention rather than the car and I have been driving for six months in a car that had false plates, no tax and no insurance. Fortunately I have never pulled over by the police but had I been involved in an accident I would not have been insured due to the fact that the car was not taxed and was using false plates. I have been buying prestige cars for over 30 years and have never come across this problem before so I would advise anybody that is considering buying a car from this dealer to make sure all is in order before they drive the car. In my opinion this company have not acted in a professional manner and their incompetence is beyond belief. I have now, after speaking to the DVLA had the car taxed and the number plate changed in a matter of two days.
Reviewer has confirmed their email address
I found Tom Hartley to be very rude and therefore do not recommend.
Simon Sall in response to Mofiid
I have had dealings with this company and i found them all to have far too much self importance. Very rude and would never deal with them again. I have ensured my friends in the trade are aware of this company too.
Tom Hartley is an Independent dealership that is based in Swadlincote. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Tom Hartley
159 Moira Road
Swadlincote
DE12 6JD
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Tom Hartley, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business? Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.