I purchased my new Nissan Qashqai in 2014 and have used the Glyn Hopkin Romford branch (I live in Benfleet) for all my servicing etc since. the customer service has been excellent every time hence me returning each year to this branch. They have kept me up-to-date with any issues minor or otherwise that may require a check (free). I am puzzled by some peoples attitude to the Romford branch as I am not the most easiest person to please but have always had good service.

Glyn Hopkin Romford keeps sending us email with offers but fails to return telephone enquires to their offers. I telephoned and spoke to the Assistant Manager with regards to a new Nissan Juke and are still waiting 30 days later. I have now purchased a new car from Bristol Street Nissan and would highly recommend them as being the best and also the cheapest.

I ordered a Nissan Leaf. The order form was very confusing and stated a sum of money which I did not recognised. When I asked about it they told me that the real price s the one I was told. At least I got this in writing. Next day I was told that the insurance deal is not going to apply for me and it was a mistake. Then I kept asking about the time of arrival of the car but no definite answer till today that I got an e-mail to go and sign the finance paperwork and then I would be advised about the delivery date. I thought I was bullied and forced to do something I did not want to do. Glyn Hopkin Nissan in Romford are only interested in the money and nothing else.