I came across Phantom on Autotrader and dealt with Matt. I was happy with his service and thought his communication was great.

Phantom were a pleasure to deal with and stock some beautiful cars.

We have previously purchased from Phantom before, both times we dealt with Alistair. He is always professional and happy to help with anything. It was a super quick process without any delays. The car was polished and cleaned spotlessly prior to leaving with it. I would happily say that Phantom are now a trustworthy dealership to us. Would definitely recommend.

I’d say the positive side of my experience with Phantom was that dealing with Chelsea was great. She made the whole process smooth from start to finish. The car came with a 12-month MOT and a full set of new tyres. The downside I experienced was that the battery went flat, and I had to get it replaced. I tried calling the number advertised for Phantom about 10 to 15 times, but no one answered. If it hadn’t been for Chelsea giving me her WhatsApp contact, I probably wouldn’t have been able to get the issue resolved. It wouldn’t stop me from using them again, but as an area for improvement, the phones should be answered and responded to more quickly to create a better experience for customers. That said, Chelsea was excellent, so a massive thank you to her. Since the new battery was fitted, the car has had no other problems.

I got the car delivered to me, it came when expected without any problems. It was also cleaned for when it arrived. Since having it I haven't had any issues. Matt was easy to deal with he kept good communication throughout. 4/5 stars.

Everything has been amazing with the car apart from one minor thing, I believe the tyres do have a slow puncture, it isn't a priority to get sorted it is just a little annoying but apart from that everything else is grand. The customer service from chelsea was bang on, she was exactly what me and my wife needed. She mentioned extra add ons we could add to the purchase, but when we declined them she didn't try to push this which was appreciated. She made it a straightforward process for us both, everything was done efficiently, we could definitely tell they were organised and confident in what they were doing, so can't fault.

Everything went brilliantly at Phantom. We really appreciated all that Gary did for us, he was really helpful throughout the whole process and made sure we were looked after. The car we got is great had no issues with it. Top marks from us!

I felt that I was really well looked after at the dealership. Lewis was understanding and accommodating. He was professional and helpful throughout the entire process. It was my first time using Phantom, I came across them while browsing online. I’m really pleased with my decision to purchase from them and would highly recommend! I never give full marks so going with a 4.5/5.

Chelsea was helpful and professional, got no complaints regarding the service at phantom it was spot on. I purchased a Porsche Macan, I am going to get it looked at just as there is a dodgy socket in the back, but apart from that I am really pleased, it drives great and had no other issues.

Really nice people to deal with. I spoke to Amir on the phone initially and he was great at communicating and answering any questions I had. When I arrived at the dealership, I did have to wait a little while as the car was at the other end of the site having some finishing touches done. Once I got it, they carried out a thorough handover and showed me how to use all the tech in the car, which took a bit of getting used to. They even went and filled the car with fuel for me before I left, which I really appreciated. A great team and a great dealership. I’m very happy with my new car and the overall service.