Chelsea, I dealt with was cracking, gave me all I needed to know. I found Phantom from Autotrader, and it was quick, simple with them. Nice easy test drive.

Just fancied a change really so I looked at the reviews of Phantom which were good and got it for the right spec. I felt they were easy to work with; customer service was good and there was a problem that got fixed really quickly. No complaints. Jons service was brilliant and managed to get me the best deal.

The BMW is perfect; it was the right car for me. The professionalism of the sales lads with what’s on the floor, nice and clean. Everything was explained to me on the day,

Bought 2 cars at once, and although they were delayed, I was kept informed, and they delivered them separately on the same day, morning and evening on s Friday. The cats came with a full service and a check list which was above and beyond. Mine especially as it got new brakes and disks, which on the test drive prior the brakes were good. 3 months later and all is well. I took extra warranty out as it was worth it. I’d buy from them again, but I’d never sell my dream car they supplied. Thanks Dylan

Dylan at Phantom was really good with me! Managed to get some chip marks fixed on the BMW. It did take a wee bit of time to get the front bumper painted but the car is good overall. Can’t fault it.

The BMW is getting on good. Chelsea was good I couldn’t fault her at all! I thought she was really helpful, any question I asked, she answered. The process did feel slightly rushed but I’m not sure if it was from my end or the dealers. I saw the BMW 320D on auto traded and it really pulled me in, and then I went and phoned up and inquired about it, and then that was it.

I’m in the trade myself and it was a good experience, everything was spot on.

I bought from Phantom as they looked a great company, however, I am waiting on them getting back to me to sort out some scuffs on the wheels. They have nice cars and the finance options are quite decent, great customer service and it was a very organized easy process. When you go to get a car it can be a nightmare but it was quite relaxing actually for them to do it all and get me sorted. Amir helped me, he was perfect, couldn’t go wrong with him.

We needed a 7 seater. I saw the car on the internet and rang them as soon as they opened. They had a couple of Discovery’s that they put out in the showroom for us and the deal was done pretty quickly, they worked hard. Since having the car, i've had a few issues that I contacted the sales guy Alistair about and within an hour he told me to get it done under the warranty, he’s brilliant and looked after us, he couldn’t do enough. The general politeness was really good, pleasant to deal with.

The M3 touring was the best value on the market when I came across it on Autotrader, Mileage was a bit higher but that doesn't really matter to me, I liked the look of the car and value for money. The specs were pretty good and it was really the colour that sold it to me! When we went down to Phantom had really good cars at the dealership. Due to us traveling down from the very top of Scotland, we could only do certain dates and times that didn’t line up with the dealership. However, they managed to make time and space for us to come down when it suited us, Amir was great, he was really helpful, and I couldn’t complain.