Oliver D, March 2026
"I can’t fault the experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I found the dealership through Auto Trader while I was looking at BMWs in general, mainly 3 Series and 4 Series models. When I visited, everything went smoothly and the experience was all good. I can’t remember the salesman’s name, but he was helpful. Overall, I can’t fault the experience and would rate it five stars.
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ponko from Ponko in response to I can’t fault the experience
Thank you for your feedback — we’re really pleased to hear everything went smoothly and that you had a good experience while looking at the BMW 3 and 4 Series models. It’s great to know the team were helpful during your visit. We really appreciate your 5-star rating.
Rio A, March 2026
"Audi Q5 has been running well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I was looking for a family car, as I recently had a baby. I needed something within budget so I wasn’t paying any monthly payments, so I bought the Audi Q5 cash. I did have a couple of small issues early on, but I took the car back under the warranty, and they were helpful in getting everything sorted, which I appreciated. When I visited the dealership, they were quite busy at the time, so it took a little while to get seen, but I wasn’t in a rush, so it wasn’t a problem. Once I was speaking with them, everyone was really nice. The Audi Q5 has been running well since.
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ponko from Ponko in response to Audi Q5 has been running well
Thank you for sharing your experience and congratulations on your new baby.
We’re pleased to hear the Audi Q5 has been running well and that any early issues were resolved under warranty to your satisfaction. We also appreciate your patience during a busy time at the dealership and are glad our team looked after you once you were seen.
It’s great to know the vehicle is now meeting your needs as a family car. We wish you many safe and happy miles ahead.
Chris C, March 2026
"Friendly and efficient"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I bought 2 cars from Ponko a Mercedes SLK and a Vauxhall Astra. The experience at the dealership was very good. The team were friendly, efficient, and happy to let me try out different cars. I did return the Mercedes, I dealt with a few different people while I was there, and everyone was helpful. The only issue I’ve had has been with trying to get a tax refund on one of the cars. I’m still waiting for that to be sorted. I’d rate my experience a 4 out of 5.
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ponko from Ponko in response to Friendly and efficient
Thank you for your feedback and for purchasing both the Mercedes SLK and Vauxhall Astra with us.
We’re pleased to hear you found the team friendly and helpful and that your overall experience was positive. We’re also glad the return process for the Mercedes was handled smoothly for you.
We’re sorry to hear you’re still waiting for the tax refund to be resolved. If this is still outstanding, please get in touch with our after-sales team directly so we can look into it and ensure it is followed up as quickly as possible.
We appreciate your review and your 4-star rating, and we hope to assist you again in the future.
Annonymous, March 2026
"Experience at the dealership was good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Audi 3 has been fine since I got it, I actually found the dealership online. We weren’t originally looking for an Audi A3, but the vehicle we had in mind wasn’t available when we arrived, so we ended up going with this one instead. The experience at the dealership was good, the only downside was that I had to bring the car back about a week after collection for some warranty work, The only downside was that I had to bring the car back about a week after collection for some warranty work.
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ponko from Ponko in response to Experience at the dealership was good
Thank you for your feedback.
We’re glad to hear the Audi A3 has been running well since purchase and that you had a positive experience overall when visiting the dealership. We also appreciate your understanding in choosing an alternative vehicle when your original choice wasn’t available on the day.
We’re sorry to hear you had to return the car shortly after collection for warranty work, but we’re pleased this was resolved for you under warranty. Ensuring any early issues are taken care of is an important part of our after-sales support.
Thank you again for your review, and we hope you continue to enjoy the vehicle.
Abbey, March 2026
"💯"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 stars awarded
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ponko from Ponko in response to 💯
Thank you for your 5-star review!
Erin, March 2026
"5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5/5 purchase - very good customer service, efficient and good.
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ponko from Ponko in response to 5/5
Thank you for your 5-star review.
We’re really pleased to hear you found the service efficient and of a good standard. It’s great to know you had a positive purchasing experience with us.
We appreciate your feedback and hope to see you again in the future.
Raimond, March 2026
"4"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4
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ponko from Ponko in response to 4
Thank you for your 4-star review!
Christopher, March 2026
"Simple process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Sorry not to have answered your 01565 call this afternoon. I was out driving in the car I've just bought from Ponko in Foxton near Cambridge. I'm very happy with the car, the staff at Ponko were very friendly and helpful and I give them the mark of 4 out 5. The reason for the 4 is because I found the whole experience of the test drive, the paperwork, insurance and road tax etc quite overwhelming, but I guess that's more to do with my age. Again, the staff were very nice and the whole procedure took about two and a half hours. It's the first second-hand car I've bought since I bought my last one 15 years or so ago. The process seemed more simple then.
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ponko from Ponko in response to Simple process
Thank you for your review and for choosing us for your purchase.
We’re really pleased to hear you’re happy with your car and that our team came across as friendly and helpful throughout your visit. It’s also great to know you felt supported during the process.
We understand that arranging test drives, paperwork, insurance, and tax can feel like a lot, especially if it’s been many years since your last purchase. The process has changed over time, but we appreciate your feedback and will keep it in mind as we continue to look for ways to make things clearer and easier for our customers.
Thank you again for your 4-star rating, and we hope you continue to enjoy your vehicle.
Debra, March 2026
"Kyes service was really good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The ford Kuga is great. Kyes service was really good, he was lovely. We did encounter a few issues initially, but this was eventually resolved.
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ponko from Ponko in response to Kyes service was really good
Thank you for your review.
We’re glad to hear you’re happy with your Ford Kuga and that Keyes provided you with good service. It’s also good to know that the initial issues were eventually resolved for you.
We appreciate your feedback and hope you continue to enjoy your vehicle.
Amber F, March 2026
"Good Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
No problems with the Fiat 500, its been all good. Kye was really good, they really helped me out. I just found everyone very helpful, It's was my first time buying a car. they were very helpful and talked me through everything and yeah.
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ponko from Ponko in response to Good Experience
Thank you for your review.
We’re pleased to hear you’re happy with your Ford Kuga and that Keyes provided you with good service. We’re also glad the initial issues were resolved for you.
We really appreciate your feedback and hope you continue to enjoy your vehicle.
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