47% Reviews
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66% Recommend
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53 reviews from our car dealer reviews community
Leave a review for Midlands Trade Centre Ltd
Leave a review

53 reviews from our car dealer reviews community

Leave a review for Midlands Trade Centre Ltd
Leave a review
"P Jones"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

This is my review for Midlands Trade Centre Ltd, Patrick Jones. Unless you have money to throw away I wouldn't bother buying anything from here. I would not have bothered writing this review but after reading other reviews that this company Midland Trade Centre Birmingham as its known keeps changing its name. I think its important for innocent consumers like myself to be very cautious. The website led me to believe they are a reputable long established company with 20 years in the trade experience. But far from it. As I didnt want to travel far I searched for a van for our business within a 20 mile radius. This company had the right Mercedes LWB that I was looking for and although it was priced slightly higher than other similar ones I thought its worth paying the extra for a quality van for my new business. Once I arrived to there forecourt (which in fact was just a yard filled with vehicles) I noticed it was rotten all under the chassis and both back arches were corroded but they had painted over it so it could not be seen in the pics. But still amazingly somehow it had a 12 months MOT on it. Straight away I knew this could not be right and questioned the authenticity of the MOT. Upon this the man got angry and said 'look if you don't want it, don't waste my time'. I assumed this was a dodgy MOT that was put on as no way could it have a 12 months MOT with so much Rot and rust deep within the body. And I dont know what other problems it may have had if I had test driven it. I told him I will be informing VOSA and Trading Standards as I've brought vehicles in the past but not seen anything like this. But the next day the advert vanished from there website. So just be very careful as these guys are clearly very deceptive and i wouldn't trust them with your money.

+5 Found this review helpful

Mr Abid from Midlands Trade Centre Ltd in response to P Jones

Thanks for review. No we do not change our name. (you can check with companies house). Yes, we do sell over 15 year old sprinter vans that some will have rusty exteriors. The mot stations we use are all approved vosa stations and do not have a poor vosa record. We never advertise any vehicle as excellent condition unless it is under 5 years old and below 60,000 miles. Or if it is older and in very good condition. The older sprinter vans do have over 300,000 miles on them and are over 15 years old that are £2000. Sorry, if expectations are not met.

"Mark Knight"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

STAY AWAY FROM MIDLANDS TRADE CENTRE. I Have had a very bad experience with this company. The advert placed was very attractive and the salesman convinced me to pay a deposit to, which I did for a Vauxhall Zafira. Once I got there the car was in a mess. Two tyres were clearly bold. The car wouldn't start and needed a battery boost. The mileage was 5k more than stated on the ad. As I had travelled over 80 miles to get there, I still thought I would test drive it. And then was shocked to hear from the rude member of staff that he will only give a test drive if im definitely buying it. I couldn't believe what I was hearing and demanded I should be able to test drive it before I decide to proceed. He kept talking over me and saying sorry that's the policy. I thought this was absolutely ridiculous. At this stage I decided im not proceeding the sale as car was not as described and I just lost trust in there eager to make me buy it, so I demanded a deposit refund. To which I was refused and told they will get back to me. By now I just had enough and wanted to get out of there before I lost my temper and smacked him in the mouth. After this despite my phone calls to them to refund my deposit I still haven't received and now will be taking the matter to trading standards.

+5 Found this review helpful

Mr Abid from Midlands Trade Centre Ltd in response to Mark Knight

Thanks for review. We offer test drives to all customers and there is no reason why a test drive will not be offered if you had paid a deposit. Test drive is the customers right. You might be confused with the garage nearby as there 3 nearby garages. We welcome test drives and independent inspections in order that the customer is satisfied.

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"Daniel"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Extremely rude staff. There was a crack in the wind-shield, which wasn't on the advertisement. When I asked for the price to be reduced because of that he told me to split the cost with my insurance company, which is a joke. When I said I can't drive a car with a cracked wind-shield because if I get pulled over I'll get in trouble he said that I'm not used to English law because I have a foreign accent. In my 15 years of living in the UK I have never heard anything like this. I wouldn't take a car from them if it was free after the way they treated and spoke to me.

Reviewer has confirmed their email address

+4 Found this review helpful

Mr Abid from Midlands Trade Centre Ltd in response to Daniel

Thanks for review. Any issues with sales staff it is recommended that the customer speaks to the director in order for matters like this not to happen. Staff training can only work if director is made of situation instantly.

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Dealership Information

Midlands Trade Centre Ltd is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
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Ratings
53 reviews3.7 out of 5 stars — Rated Very Good
Excellent
35
Very Good
1
Average
1
Poor
8
Terrible
8

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  • Contact Information

    Address

    Midlands Trade Centre Ltd
    1198 Coventry Road
    Birmingham
    B25 8DA

    Get in touch

    0121 2442124
    http://www.midlandstradecentreltd.co.uk/

    Opening times

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    47%
    Percent of reviews responded to by this dealer

    Additional Information About Midlands Trade Centre Ltd

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    Directors: XXXXXXXXXX
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