'H', March 2017
"WARNING WARNING ...PLEASE READ"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
This garage was originally names Auto Prestige but due to bad reviews changed there name to Road Star. Be warned nothing has changed just the name! Once they have your money they do not want to know you.
I purchased a car and when there was a problem with the car in the first week i was told they will get my car repaired........1 year later i get my car back and it is still not right. The customer service was awful, Merit and Guppi are so unprofessional they just bullies and lie to you week in week out.
DO NOT WASTE YOUR MONEY, you will be chasing this company for everything, they use different mechanics to repair your car and you never see any paperwork to back up any work that is carried out. Do not be fooled by the selection of cars for sale, they have no idea how to run a business.
1 YEAR OF HELL.....KEEP AWAY FROM THIS COMPANY.
+6 Found this review helpful
Roadstar Automobile from Roadstar Automobiles Limited in response to WARNING WARNING ...PLEASE READ
We at Roadstar Automobile Ltd are sorry to hear about your negative experience. If I may ask for some details such as the registration of the car and I can look into this for you. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Our email address is roadstarautomobileltd@gmail.com.
Thanks in advance.
Cristina in response to WARNING WARNING ...PLEASE READ
Can you please email me? I need to ask your opinion. Many thanks!
Greg Fleet in response to WARNING WARNING ...PLEASE READ
Can you please email me as I am having issues. gregfleet71.gf@gmail.com.
Peter S, October 2016
"peter"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Top garage would be back for a upgrade
+3 Found this review helpful
Roadstar Automobile from Roadstar Automobiles Limited in response to peter
Thanks for leaving a review, and the team here at Roadstar Automobile Limited is thrilled to hear such good feedback. We are proud to be one of the leading Independent Dealerships in the West Midlands and did you know we just started a special discount for returning customers including family and friends? Please let us know next time you have a family or friend coming and we will be able to apply the special discount on the next purchase.
John, September 2016
"John"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
If you don't want to be pressured then roadstar is the place. Sold the car I was interested in but in a couple of days after,they called back saying they found what I was looking for. They let us drive it around by ourselves which was nice and we bought it that day.Been really happy ever since
+6 Found this review helpful
Roadstar Automobile from Roadstar Automobiles Limited in response to John
Thanks for leaving a review, and the team here at Roadstar Automobile Limited is thrilled to hear such good feedback. We are proud to be one of the leading Independent Dealerships in the West Midlands and did you know we just started a special discount for returning customers including family and friends? Please let us know next time you have a family or friend coming and we will be able to apply the special discount on the next purchase.
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