ponko from Ponko in response to Service was very good

Thank you for your review. We’re pleased to hear you chose us based on the car and price you were looking for, and that you found the overall service good with a smooth test drive experience. We also appreciate your honest feedback regarding product knowledge. This is helpful for us to improve, and we’ll share your comments with the team for further training and development. Thank you again for taking the time to share your experience, and we hope you continue to enjoy your vehicle.

ponko from Ponko in response to Impressed with Kyes service

Thank you for your review. We’re really pleased to hear everything went smoothly and that you were recommended by a family member. It’s great to know Kye provided you with excellent service and went the extra mile by staying late to help you with the finance—that’s exactly the level of support we aim for. We appreciate your kind feedback and hope you continue to enjoy your vehicle.

ponko from Ponko in response to 4

Thank you for your review. We’re pleased to hear everything went smoothly on the day of purchase and that you feel you’ve got a good car. We’re sorry to hear you’ve since noticed a couple of issues, including the boot struts and windscreen washer pump. We appreciate you bringing this to our attention, and we’d encourage you to contact our after-sales team so we can look into this for you under your warranty. Thank you again for your feedback and your 4-star rating.

ponko from Ponko in response to Ayman was helpful

Thank you for your review. We’re really pleased to hear you’re happy with your car and that you found the service relaxed and pressure-free. It’s also great to know Ayman was helpful throughout your experience—we’ll make sure your kind feedback is passed on to him. We appreciate your comment regarding the service history. We understand this is an important factor for many buyers, and we’ll take this on board for future improvements. Thank you again for your feedback, and we hope you continue to enjoy your vehicle.

ponko from Ponko in response to Sale of the car was easy!

Thank you for your review. We’re really pleased to hear everything is going well and that the sales process was smooth and straightforward for you. We appreciate your feedback regarding the MOT situation and will take this on board as something we can improve moving forward. Thanks again for your comments, and we hope you continue to enjoy your car!

ponko from Ponko in response to The car is great

Thank you for your review. We’re delighted to hear you’re enjoying the car and that you were happy with the service you received. We really appreciate the 5-star rating—thank you for your support!

ponko from Ponko in response to Overall, I'm happy with the car

Thank you for your review. We’re really pleased to hear you were happy with the customer service, especially during a busy time, and that the team gave you the time to view and test drive multiple cars. We’re sorry to hear about the issues you discovered with the boot cover and the windscreen chip after getting the car home. We understand how frustrating that can be, particularly when it leads to additional costs. We’d encourage you to get in touch with our after-sales team so we can see if there’s anything we can do to help. It’s great to know that overall you’re happy with the car, and we appreciate you taking the time to share your feedback.

ponko from Ponko in response to Ayman was nice!

Thank you for your feedback — we’re really pleased to hear you found the Citroen after keeping an eye out for a while, especially with such low mileage, it sounds like a great find. It’s great to know the experience was a good one overall and that Ayman was a nice bloke to deal with and made things easy for you on the day. We really appreciate you taking the time to leave a review, and we hope you continue enjoying the car.

ponko from Ponko in response to Nice company

Thank you for your feedback — great to hear you found the right SEAT and that the choice of cars at Ponko worked well for you. Nice to know everything felt straightforward on the day and that Jack made things easy without any pressure. We really appreciate the recommendation, and hope you enjoy the car.

ponko from Ponko in response to Philip was good

Thanks for taking the time to leave your feedback. We’re glad to hear your Fiesta is running well and that you found our team helpful during your visit—Philip will be especially pleased to hear your kind words. We appreciate you stopping by to explore your options, and if there’s anything else we can help with in the future, we’re always here.