Mohammed I, September 2025
"Very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I found them on Autotrader because I was looking for a specific Mercedes - the car has been absolutely fine so far, no issues. Very good service from them.
+0 Found this review helpful
Aftersales from Dealership in response to Very good service
Hi Mohammed, Thank you so much for your review! We’re delighted to hear that your Mercedes is running smoothly and that you had a positive experience with our team. We truly appreciate your kind words and support!
Victoria B, September 2025
"Naz was awesome!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 Naz was awesome. Very thorough and answers all of my questions even the silly ones! I would highly recommend him and Essex prestige
+0 Found this review helpful
Aftersales from Dealership in response to Naz was awesome!
Hi Victoria, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Naz was able to make your experience thorough and enjoyable, and that he answered all your questions. Your recommendation means a lot to us, and we truly appreciate your support!
Andre N, September 2025
"All good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The purchasing experience was all good, but I got pulled over on the first day because the front windows were too dark. Also it appears the ad blu sensor is faulty as it isn't working. Everything was fine apart from the issues I've had with the car.
+0 Found this review helpful
Aftersales from Dealership in response to All good
Thank you for your feedback. We’re glad to hear that the purchasing experience went smoothly. We’re sorry to hear about the issues you’ve experienced with the car, Please don’t hesitate to contact us if you need any assistance with the issues.
Paul O, September 2025
"Mercedes E Class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great sales
+0 Found this review helpful
Aftersales from Dealership in response to Mercedes E Class
Hi Paul, Thank you for your kind words! We’re thrilled you had a great experience with our sales team and hope you’re enjoying your Mercedes E-Class. We’re always here if you need anything in the future!
Matthew S, September 2025
"Ford S Max"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a really good experience to be fair. There was an issue with the car - the battery died on the drive I had to replace it and I'm waiting on the money back. from them.
+0 Found this review helpful
Aftersales from Dealership in response to Ford S Max
Hi Matthew, Thank you for sharing your experience. We’re glad to hear you had a good overall experience, and we sincerely apologise for the battery issue, we appreciate your patience while we get this resolved. We look forward to helping you in the future.
Adem N, September 2025
"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was 5/5 and very nice team
+0 Found this review helpful
Aftersales from Dealership in response to 5/5
Hi Adem, Thank you so much for your kind words! We’re thrilled you had a 5-star experience and that our team made such a positive impression. It was a pleasure helping you, and we’re always here if you need anything in the future.
Christopher L, September 2025
"Customer service was great"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had a couple of issues with the car so I'll be calling Essex Prestige shortly. The customer service was great on the day though. Happy to give 4 stars.
+0 Found this review helpful
Aftersales from Dealership in response to Customer service was great
Hi Christopher. Thank you for your feedback and for highlighting our customer service! We’re sorry to hear about the issues with your car and appreciate you reaching out. Our team at Essex Prestige will be ready to assist you and get everything sorted as quickly as possible. We value your support and your 4-star rating!
Julie B, September 2025
"Really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The lads there were great, really helpful. It's a good car I'm happy. I'll give them 5 stars.
+0 Found this review helpful
Aftersales from Dealership in response to Really helpful
Hi Julie, Thank you so much for your kind words! We’re thrilled to hear you’re happy with your car and that our team could help make the experience a great one. Enjoy your new ride, and we’re always here if you need anything in the future!
Sumanojh S, September 2025
"Range Rover Sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was ok no issues.
+0 Found this review helpful
Aftersales from Dealership in response to Range Rover Sport
Hi Sumanojh, Thank you for your feedback! We’re glad to hear everything went smoothly and that you’re happy with your Range Rover Sport. Enjoy your new car, and we’re always here if you need anything in the future.
Dean T, September 2025
"Clean and well presented cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was a Sunday so it was quite busy but the lads were really good there. A warning light has come on though, so I'm going to speak to Essex Prestige about it. The cars there are clean and well presented, they have nice stock.
+0 Found this review helpful
Aftersales from Dealership in response to Clean and well presented cars
Hi Dean, Thank you for your kind words! We’re glad you enjoyed your visit and liked our cars and stock. We’re sorry about the warning light and appreciate you reaching out, our team will be happy to assist and get it sorted for you. We look forward to helping you again soon!
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
