Malwina, February 2026
"Fast and Straight forward"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5 - very fast and straight forward process, very helpful friendly team, highly recommended
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ponko from Ponko in response to Fast and Straight forward
Thank you for the great feedback! We’re really pleased to hear you found the process fast and straightforward and that the team was helpful and friendly. We appreciate the recommendation and hope to see you again when you need us.
Megan, February 2026
"Helpful and responsive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
My other car was getting past its time, so it was time for an upgrade and when we drove past Ponko, we spotted the Audis which is what I thought I wanted so id figure we’d give them a call. We dealt with Kye who was really helpful and responsive, we flagged up a few things which got fixed.
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ponko from Ponko in response to Helpful and responsive
Thanks for sharing your experience! We’re really pleased to hear the upgrade process went smoothly and that Kye was helpful and responsive throughout. Great to know the few things you flagged were taken care of for you as well.
We appreciate you choosing us and hope you’re enjoying the new Audi.
Tyrell, February 2026
"Ayman was helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Customer service and Ayman was really helpful. I am currently having an issue with the clutch however I spoke to Ayman over the phone and arranged for the vehicle to possibly part exchange.
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ponko from Ponko in response to Ayman was helpful
Thanks for your feedback. We’re glad to hear you found our customer service helpful and that Ayman was able to support you and arrange a potential part exchange while you deal with the clutch issue.
If you need anything further in the meantime, feel free to reach out—we’re here to help.
Connor, February 2026
"Easy process "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We needed a bigger car for our holiday coming up for September so there’s no worries on space now with the Ford S max. The whole process was easy in terms of buying the car.
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ponko from Ponko in response to Easy process
Thanks for your feedback. We’re glad to hear the Ford S-Max has given you the extra space you needed for your upcoming holiday, and that the whole buying process was smooth and easy for you.
We appreciate you choosing us and hope you enjoy the trip!
Roseanna, February 2026
"Skoda is lovely!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The Skoda yeti is lovely. I have been looking for an automatic Skoda for ages, and I found one on Autotrader through Ponko. I dealt with jack quite a lot and he was very patient, he helped with a problem with my disability, so he managed to get the boot latch fixed so it was easier to open for me.
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ponko from Ponko in response to Skoda is lovely!
Thank you for your kind feedback. We’re really pleased to hear you’re enjoying your Skoda Yeti and that you found exactly what you were looking for.
It’s great to hear Jack was patient and able to support you throughout the process, especially in making adjustments to help with the boot latch—he’ll be really pleased to know his help made a difference.
We appreciate you choosing us and hope you continue to enjoy your new car.
ponko from Ponko in response to Skoda is lovely!
Thank you for your kind feedback. We’re really pleased to hear you’re enjoying your Skoda Yeti and that you found exactly what you were looking for.
It’s great to hear Jack was patient and able to support you throughout the process, especially in making adjustments to help with the boot latch—he’ll be really pleased to know his help made a difference.
We appreciate you choosing us and hope you continue to enjoy your new car.
Kelly O, February 2026
"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
4 stars
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ponko from Ponko in response to 4 stars
Thank you for your 4-star review!
Dean S, February 2026
"Very positive "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Ponko had the car I was looking for at competitive rates, when I went down there they were very professional throughout the whole experience. The car was in good condition as well 😊
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ponko from Ponko in response to Very positive
Thanks for your feedback. We’re glad to hear you found the right car at a competitive price and that the whole experience felt professional from start to finish. It’s also great to know the vehicle was in good condition and met your expectations.
We appreciate you choosing Ponko and hope you enjoy your new car.
Jacqueline B, February 2026
"I would give it a 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Apart from the fact I haven't received my new log book I would give it a 5
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ponko from Ponko in response to I would give it a 5
Thanks for your feedback, and we really appreciate the honest rating. We’re glad to hear you’d otherwise give it 5 stars.
We’re sorry to hear you haven’t received your new log book yet. If you’d like, get in touch with us directly and we’ll look into it for you and make sure it’s chased up as quickly as possible.
Thanks again for choosing Ponko!
Max F, February 2026
"Five stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
5
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ponko from Ponko in response to Five stars
Thank you for your 5-star review!
Joshua W, February 2026
"Nissan Juke"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Since purchasing the Nissan Juke, I had to take it back to get the battery replaced, which they did straightaway, the aftersales was good. On the day I found the Juke on their website, they got it ready for me, and I went on a test drive and went through the documentation, all pretty straightforward. The extended warranty was pushed on me a bit, but that was expected. Other than that, all good.
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ponko from Ponko in response to Nissan Juke
Thanks for your feedback. We’re pleased to hear the process of finding, preparing, and test driving your Nissan Juke was straightforward, and that the team were able to get everything ready for you quickly on the day.
It’s also good to know the battery issue was resolved promptly and that you were happy with the aftersales support. We appreciate your honest comments about the extended warranty and will take that on board.
Thanks again for choosing us, and we hope you continue to enjoy your Juke.
ponko from Ponko in response to Nissan Juke
Thanks for your feedback. We’re really pleased to hear the process was straightforward from finding the car through to the test drive and paperwork, and that the team had everything ready for you on the day.
It’s great to know the battery issue was sorted quickly and that you were happy with the aftersales support. We also appreciate your honest comments regarding the extended warranty and will take that on board.
Thanks again for choosing us, and we hope you continue to enjoy your Nissan Juke.
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