51 reviews from our car dealer reviews community
Leave a review for Hitchfields Ltd
Leave a review

51 reviews from our car dealer reviews community

Leave a review for Hitchfields Ltd
Leave a review
"DO NOT BUY A VEHICLE FROM THIS DEALERSHI"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

purchased a £27,000 MK8 GTI from Hitchfields after being told the vehicle came with a 1-year warranty and 3-year service plan. A few months later, dashboard issues appeared and, after contacting VW, I was informed there was actually no active warranty or service plan attached to the car. I was then left facing a bill of over £2,000.

When I contacted Hitchfields, they were completely dismissive. I was told the previous owner had cancelled the warranty and that it was “not their issue” — despite the fact this information was clearly used as part of the sale and influenced my decision to purchase the vehicle.

Since then, I’ve spent months going back and forth over emails with little to no communication and no real attempt to resolve the situation. The only “solution” offered was for them to buy the car back at a reduced value or for me to drive the car up 3 hours for there mechanic to look at it. buying it back meant w charging me for mileage, which would leave me another £1,000–£2,000 out

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Really pleased with the quality of the car and the assistance we had from Josh was excellent. He did all round video, didn’t try to hide anything and was very knowledgeable about the spec which helped us decide the Volvo was for us. Fantastic customer service.

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"Purchasing a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Had a great experience at Hitchfields. The selection of cars they have is unreal! Staff all really friendly, knowledgeable and a really good atmosphere. Would highly recommend.

Reviewer has confirmed their email address

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"Brilliant experience!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Hitchfields was amazing William was fantastic kept in touch all the way, Kris introduced himself and made me feel very welcome. 5 stars to Hitchfields recommend them to anyone.

Reviewer has confirmed their email address

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"Excellent Dealership, Great Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Kieran and Jo made the experience extremely simple and easy, thanks to the whole team at Hitchfields. The service was impeccable, real attention to detail. Will be back for the next one!

Reviewer has confirmed their email address

+0 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I had a fantastic experience buying my car here! Kieran and Jo were friendly, professional, and made the whole process smooth and stress-free. I got a great price on my vehicle, and the customer service was excellent from start to finish. They really took the time to answer all my questions and made sure I felt comfortable with my purchase. Highly recommend this dealership to anyone looking for a car!

Reviewer has confirmed their email address

+0 Found this review helpful
"Grate service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Had a great experience every thing went smoothly.

+0 Found this review helpful
"Neil…what a great guy and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Fantastic service. Delivered the car to my door. Kept me posted on everything and even hung around while my broadband finally started to work. Overall great.

Reviewer has confirmed their email address

+0 Found this review helpful
"Smooth and easy purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought my Toyota GT86 Pro from Hitchfields and the process was simple and stress free. The car was exactly as described, finance was explained clearly, and the staff were friendly and helpful. Neil in particular was great throughout I would happily recommend.

+0 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Great service

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Dealership Information

Welcome to Hitchfields

Hitchfield's have over 10 years of experience in the Motor Trade and are Mini specialists, displaying the largest indoor collection of Mini's across the U.K. All of our cars can be viewed indoors away from the elements or we can personally deliver your Mini safely to your doorstep.

Hitchfield's was founded by Kristian and Luke who are extremely passionate about Minis and everything car related! Following on from a trip around the North Coast of Scotland (NC500) in some R53 Mini Cooper S', Hitchfield's began and we have created a simple, no-nonsense approach to buying a quality used Mini's coupled with the highest level of aftercare.

Take a look at our 5 star customer reviews!

Hitchfield's Mini's all come with the following as standard:

  1. Long MOT
  2. 24 Month Nationwide Warranty
  3. HPI Clear and Multi Point Inspection
  4. Nationwide Delivery Service

 

Appointments are held indoors by appointment only, call Hitchfield's today to arrange yours!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2021

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
51 reviews3.7 out of 5 stars — Rated Very Good
Excellent
34
Very Good
0
Average
0
Poor
7
Terrible
10

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  • Contact Information

    Address

    Hitchfields Ltd
    Unit 9, SKA Business Park Off Graham Street,
    St Thomas' Road
    Huddersfield
    HD1 3LG

    Get in touch

    01484 941102
    https://www.hitchfields.co.uk/

    Opening times
    Mon Appointment Only
    Tue Appointment Only
    Wed Appointment Only
    Thu Appointment Only
    Fri Appointment Only
    Sat Appointment Only
    Sun Appointment Only

    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Hitchfields Ltd

    Company Formed: 2021
    Company Registration: 13176763
    Dealer Group: XXXXXXXXXX
    Directors: HITCHEN, Kristian, HORSFIELD, Luke
    FCA Ref: 961137
    FCAStatus: Authorised
    Premises Type: XXXXXXXXXX
    Registered Name: HITCHFIELDS LTD
    VAT Number: 381812688


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