I had an excellent experience with Ben at Lease Cars Direct. From the very beginning, Ben was professional, helpful, patient and honest. He kept me updated throughout the whole process and answered all my questions clearly, which gave me a lot of confidence. The Volkswagen ID.4 was prepared to a very good standard and everything was handled properly before handover, including the MOT, VW recall, pollen filter replacement, service indicator reset and warranty paperwork. The handover was smooth, the documents were clearly provided, and Ben made the whole process easy and stress-free. I’m very happy with the car and the service I received. Ben went above and beyond and I would definitely recommend him and Lease Cars Direct to anyone looking for a reliable and professional car buying experience. Thank you again, Ben — really appreciate your help.

Ben has a wealth of knowledge in electric vehicles and the industry. Its a straight forward no nonsense approach, questions answered and good pricing and support offered. Any issues with the cars are dealt with before sale and any minor issues post sale also dealt with without any problems. I would highly reccomend and will likely be buying my next car from Ben.

I typically buy the seller and the business before the product. I was taken in by Ben and his lovely family who personally delivered the vehicle to me. Responsive and fast over text, whatsapp, email, but Ben prefers you call him as he's a busy man and he likes to sort problems as quickly. So do call him. However I must say that all was not rosy, the vehicle wasn't as clean as I had expected for a sale, there didn't seem to have been a sales prep and if it had been, it was too long ago, when I highlighted this and some other issues to Ben, he was swift into action, driving again to my location to deal with every single issue raised. I wish I needed another vehicle so quickly so I can buy again from him. I would have left a 1 star on cleanliness, but because it was quickly dealt with, 3 star only because it should have been done earlier. 5 star everywhere else. If there's any issue as can sometimes be with a used vehicle, he's quick to fix it.

I got a very good deal on the Nissan Leaf. My son in law tipped me off about the Nissan Leaf from Lease Cars Direct, has had 2 cars from there and recommended them to me. When I first took delivery, there was only 1 key. However, the second key arrived 3 weeks later as Lease cars were waiting for the key themselves. Based on my own experience with the dealer, I would be happy to recommend them as well

Ben was very helpful and responsive and sorted out a couple of issues that arose

very friendly and help fully

I’ve had a good experience with Lease Cars Direct. It would have been nice if the car came full charged and it was cleaner. However, my experience with Ben was good, and the whole experience felt very personable

Bought my car about 3 months ago. Although the purchase was faultless, I wanted to wait a few months to give a more comprehensive review to include aftercare, which was also faultless. While looking for a very specific car and spec I came across the listing on Lease Cars Direct. There were a couple of tiny details that I wanted to make sure were what I was looking for. Correspondence was quick and answers my questions perfectly. I knew I wanted that car, then it was a case of working out the logistics as I was 3 hours away. Ben offered to collect me from the train station which was very helpful but then we decided to part exchange our old car so I drove that down and we swapped. Despite it being a bank holiday weekend, Ben was more than happy to meet which saved me having to wait a few days. Although not a long time, it would have felt like forever waiting for the new car! Handover was seamless and took all of 5 minutes. The car was spotless, inside and out. Ben was more than able to answer any questions about the car and I was ready to start the trek home. Halfway home I stopped to charge and came to my first issue, My account had not been set up correctly somehow and I was registered as being in America which meant I couldn't add a payment card. Despite this now being the late evening, Ben was on hand to help me get around it and I was charging in no time. Post delivery there were a couple of very minor things but a quick email and Ben was straight back with a reply getting things fixed. Ben couldn't be more helpful. Car wise, it's been amazing, despite the high mileage, it looks and drives like new. I wanted to take advantage of the high mileage which scares most people and put the savings towards a warranty, which now means I got a bargain car which is guaranteed bumper to bumper for 3 years. Couldn't have asked for a better experience all round. Would highly recommend and don't be put off by the great prices.

The ID4 has been good so far. Everything was done remotely over messages and I went down to collect the car. Overall, it was quite a great experience.

This is the 3rd car I have bought from Ben ( lease cars direct ) so I know how good their service is, the car was as described and at a really good price. I got the car delivered this time and the driver bringing it here encountered 2 stone chips on the motorway, Ben agreed to cover the costs of these chip repairs for me so Im extra happy with them. I would highly recommend Ben and lease cars direct for anybody to buy an ex lease car bargain