These guys have been pretty good to be fair. I came down and got a Merc A class... what a car. UUF! The team have been spot on, the only thing I am waiting for is the alloy hubs hence why I am rating 4 stars and not 5. 😜

Greg was a right good chap. He looked after me so well and sold me a car that I am beyond made up with. The car it's self is absolutely sound. Greg was a good guy to deal with! Can confidently recommend.

Greg was sound while I was purchasing my Astra. I like the car at the moment but I haven't had a chance to take it into a garage to get it checked over.

Avoidable for them and regrettable for me. I wanted to downsize and traded in a solid reliable car for what I'd hoped was a smaller cheaper equivalent, with a credit paid to me by BACS for the difference. A day after driving it away I encountered issues when starting from cold and after reading some other reviews, I paid my local (trusted) garage for an independent inspection who said it was potentially "beyond economical repair" due to engine issues. I explained the issue and I requested the return of the vehicle I'd traded in and rejection of the faulty vehicle on the 3rd day. I was told that this wasn't possible as apparently the car I had traded in had a deposit against it. As far as they were concerned, the only route forward would be for the returned vehicle to be formally inspected for the fault confirmed by an independent workshop, which I thought was odd instead of just replicating my issues from cold, but had little choice but to cooperate for what should've been a straightforward refund, or so I thought..... Six days later they agreed regarding the fault and promised a refund within 28 days from that day, and by business cheque, which is apparently their policy for refunds. I questioned this policy as it contravenes the Consumer Rights Act 2015 (section 45 ) on three counts that refunds should be paid; without undue delay; within 14 days starting from the day that agreement on the refund was reached; by the same means as the initial payment. I pointed this out and even sent them the link to the clause, yet their consistent response is that their "owners ruling is final", implying that they feel that their in-house policy seems to supersede the law? I received a refund on the 28th day, 34 days after I returned the vehicle, however, I very much hope Vision Motors Direct change their approach and do the right thing both legally and ethically for their future customers. My experience was regrettable and from their part, completely avoidable if they showed any respect for their products, customers and the Consumer Rights Act 2015. NB - I have never received an apology for the delay nor the impact to my life without a car nor the funds to replace - The car I returned was been back up for sale a day after I returned it, after disappearing as soon as I paid my 'refundable deposit' - They did offer a replacement vehicle when mine was returned, provided I chose to replace as oppose to reject. I very much chose to reject. - They did come back to me over 2 weeks after the return of the trade-in vehicle was firmly ruled out, to say that they were then willing to return this, which was rejected at this point as trust had been diminished. All of the information referred to is recorded within written correspondence (emails and recorded delivery letters) between myself and Vision Motors Direct. I wouldn't choose to purchase from here again.

Everything was sound, I've had my Ford for about a month now and I don't have anything bad to say.

I was a bit nervous buying my second car after having a bad experience with my first one. I couldn't be any more wrong. Vision Motors were very good in fact. Car I chose had to be moved between branches and I have received regular update about it. Once it got to buying itself the car was in a prestine condition and the sale representative was very knowledgeable, made sure everything is processed right and adviced me what I need to do myself. I had a great experience.

After visiting Vision Motors I left feeling well reassured with purchasing a second hand car. I didn't get chance to test drive the car, but it was offered to me. Since driving away I've had no issues with the car. I've only given 4* as it would take a lot for me to give 5 stars to anyone.

The team were very friendly, the car was very well presented. I did have a few minor things I've had to resolve since driving it away, such as adding oil to the car as it only 1litre of oil in the car when I picked it up.

Great service, very satisfied and I would thoroughly recommend them.

I've had my Honda Jazz since August, the car has been great, I've had no issues with it yet. I previously had a 2003 Honda Jazz, so I knew that they were a reliable car. I'm still getting use to all the new gadgets that come along with a newer model but I'm absolutely loving it and the transition wasn't too much for me, as the car drives virtually the same.