Lee who I dealt with at Reynolds was very good, felt as if there was not pressure and he was very easy to deal with. I never give 5 star reviews but the only thing that was missing was a coffee! I’ve already left them some good reviews on other platforms.
Reviewer has confirmed their email address
The C-Class is brilliant, I love the car. Harrison at Reynold Motor Group was brilliant. I passed Reynolds for a few years to be fair, they had some nice looking motors and the car I had at the time wasn’t suitable for my needs.
Reviewer has confirmed their email address
After buying my car I had people asking me what was wrong with the car as it was quite loud, so the car went back in to Reynolds. Unfortauntly they had to keep the car for 3 weeks. Harrison and and Lee and Roxanne, were absolute stars they were so helpful in helping me. They don't have any automatic cars as their courtesy cars, they've just got three cards that are manual. When I spoke to them he went, bear with me he phoned me back and he managed to find a Automatic for me which was lovely. Roxanne kept me updated as much as possible, when ever she knew something she would call me up and give me a update straight away. So I would say they went above and beyond. Obviously, I'd like to think I was just a one off with the issues that I had and that if I went back down there again looking at another car I would get the complete service.
Reviewer has confirmed their email address
When I went to go see the car I noticed allot of dinks and the wheels looked like they had been in a war, but Harrison had all the wheels refurbed and had every single ding out from what he could do, I couldn't fault him. I have had the car a little while now and I love it!
Reviewer has confirmed their email address
Actually, it's going pretty good apart from the wheel alignment a bit the steering wheel is not straight, but apart from that, it's all good. Harrison to be fair, it's it's quite good, he's done a good job so far. We had a had a crack headlight that it was a MOT failure but they managed to get us a repayment light so I'm quite happy with that. This car is more for my missus, so she drives it most of the time and I'm driving a Van during the week for work, but I want a car for myself as well eventually, so I have asked Harrison to let me know if he gets a RS3 in and I'll properly buy it depending on the colour, spec and whatnot.
Reviewer has confirmed their email address
We get in the car, we start it up and then we dive around so the car is good. Lee the salesman was already, he didn't sell the car really, basically just showed us the car, let us go for a test drive it and basically no hard sell. It all went through quite smoothy. I would say they do need to do a refresh of the décor and add some customer toilets in the garage but as a whole it was a good experience. I have been in touch with Lee about changing my car, so I'm just waiting to hear back so may end up buying from them again, maybe they could do a returning customer discount!
Reviewer has confirmed their email address
Harrison was really good, he was just pretty chill about everything. So he didn't really rush me or try persuade me too much. He just let me make my own mind up about the car. Since having the Audi from Reynolds its been running fine and I'm quite happy with it.
Reviewer has confirmed their email address
They literally had the car that I wanted. I never went to the dealership and did it all over the phone, so it was handy I dealt with Lee throughout and he was fantastic. There were a few issues with the car when it turned up, which obviously was worrying, but this all got sorted. They they paid for both both rear tires straight off the bat and there was a rear seat that had a leather tear as well, which they got sorted also so they were pretty good in that sense. They got this done very quick for me too. If the vehicle turned up with no issues it would have easily been a five.
Reviewer has confirmed their email address
This was my first time using Reynolds Motor Group, but my sister bought a car from them previously and she had a good experience so recommended them to me. Harrison is a proper nice guy to be honest, they are all really easy going there and just make things simple. I have had no problems, and would 100% go back there again!
Reviewer has confirmed their email address
When browsing online I can across Reynolds and the advert waws good and informative. When I got in touch with the dealership it was Lee who was helping me and he was very good and understanding. Since having the Mercedes everything is good with it.
Reviewer has confirmed their email address
One business with its roots in Essex, is this one, Reynolds Motor Group. Originally forming and commencing trade in the year of 1979.
Reynolds Motor Group has spent many years dealing with the people of Essex. With a population of nearly 2 million people and nearly a million cars on the road, there is plenty of demand for used cars in Essex. The guys that run the show are themselves people of Essex, so they were definitely starting on the right foot. The main goals of the business have always been to provide great used cars at great prices. This is something the business continues to achieve to this day, but as times have changed and markets moved forward, so too has Reynolds Motor Groups products and stock.
Multiple finance options are readily available on all cars and all processes of purchase have been made straight forward and as simple as possible. So, whether you want a BMW 3 Series M Sport, a Range Rover Evoque or a Ssangyong Korando. Look no further because this is the place for you.
View our latest selection of used cars for sale in Southend-on-Sea and Basildon here.
Find more information on used car finance and loans here.
Click here to get in touch with Reynolds Motor Group - quality used car retailer of Southend-on-Sea and Basildon.
Chris Reynolds LTD
T/A Reynolds Motor Group
456-460 sutton road
Southend on sea
SS2 5EZ
Deals in: 4x4s, Cars, Motorbikes, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1979
| Excellent | 89 | |
| Very Good | 9 | |
| Average | 2 | |
| Poor | 0 | |
| Terrible | 1 |
Reynolds Motor Group - Basildon
Southend Arterial Rd
Basildon
SS14 3AU
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 18.00 |
| Sun | 10.00 - 16.00 |
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