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78% Recommend
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128 reviews from our car dealer reviews community
Leave a review for Crowther Lodge Motor Company
Leave a review

128 reviews from our car dealer reviews community

Leave a review for Crowther Lodge Motor Company
Leave a review
"First Campervan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

After a long time looking at different types of vans we eventually bought our first campervan from Crowther last week. We spoke to various members of the team who answered all our questions and demonstrated how things worked without any pressure to buy. The quality of the fittings in their conversions are excellent. It was Steve who we finally sealed the deal with and he had everything ready on our chosen collection day. Steve demonstrated some further things on handover and said to contact him at anytime if we had any questions or problems.

Reviewer has confirmed their email address

+0 Found this review helpful
"Buying our first campervan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

My wife and I were both nervous about buying our first campervan however Gary and Steve put us at ease straight away without putting any pressure on us to buy one, they let us browse the vans in the showroom untill we were happy with a van,they then showed and explained everything to us in Slow time so was not rushed, Steve gave me a through handover/takeover when I went to collect it and completed all the paper work for me so a stress free handover would definitely recommend Crowther to family and friends

Reviewer has confirmed their email address

+0 Found this review helpful
"Nice people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a VW campervan, great value quality motor and a very helpful staff would recommend them to anybody

+0 Found this review helpful
"What a pleasure...."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought my camper off Gary and Steve last week, we have just come back from our first trip and the camper was amazing! very very pleased with our van..... keep up the good work!

Reviewer has confirmed their email address

+0 Found this review helpful
"Outstanding"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We spent months searching for “the one” when we finally found her nothing was too much for these guys - they made us feel comfortable and helped us every step along the way- we feel that everyone at Crowthers went above and beyond arranging add ons on our new van answering numerous questions and always there with a smile - we would highly recommend Crowthers not just because they have some amazing vans but the guys really do make your dreams come true! A big thanks to everyone we’ve not stopped smiling since we collected our Scooby 2!

+0 Found this review helpful
"Not a good experience"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

All i can say is if i knew then what i know now, would definitely not bought from this company. Minor things to major. 4hrs sorting deal and picking up van, not once offered a cuppa,minor, but when you are spending £40+k,think at least respect the customer. Deposit up front, told non refundable,yet van not available to see. "well dont buy it then,i have people waiting,willing to put deposit down " should have realised by attitude then...Once money taken not interested in sorting things, phone calls not answered, ended up texting or wattsapp. warranty from aa not worth paper written on, 3months with maximum £300, and limit of £60 per hr labour. Contacted them about side sliding door lock which i had highlighted twice to rep at crowthers,not covered by aa warranty because not a breakdown,crowther should have sorted it when notified.now 4 months on will not open with central locking most mornings,air con very poor. Bonnet cover starting to come off, bad preparation and fitting of that and decals on side.Suppose to have been serviced, but on inspection elsewhere, oil and filters have not been done,nor has timing belt, which i was told "we can do that if you wish". I could go on, other faults cropping up,of course just out of warranty!!!! Bad experience, which is exasperated by people at the company,' talking down to you', not respecting that not everyone is a seasoned campervan driver/owner.

Reviewer has confirmed their email address

+1 Found this review helpful
"Great Service all through"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Gary and his colleagues were wonderful. They made the car buying seem so easy and I had a really good experience . Would definately use them again

Reviewer has confirmed their email address

+0 Found this review helpful
"Very professional and friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Thank you to Steve and Gary for making this purchase so easy. Very professional throughout highly recommended

Reviewer has confirmed their email address

+0 Found this review helpful
"Over the moon "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Couldn’t be happier with my car , thanks Gary and Steve

+0 Found this review helpful
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Bought a lovey 4 series BMW from Gary and Steve, the team couldn't have been more helpful, great customer service and will be back for my next one, will recommend to all my friends and family Thanks

+0 Found this review helpful
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Dealership Information

Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
128 reviews3.3 out of 5 stars — Rated Average
Excellent
99
Very Good
3
Average
2
Poor
8
Terrible
16

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  • Contact Information

    Address

    Crowther Lodge Motor Company
    Plot adjoining Felling bypass 15 Park Road
    Gateshead
    NE8 3HL

    Get in touch

    0191 4901734
    http://www.crowtherlodgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 11:00 - 17:30

    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crowther Lodge Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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