Very, very disappointing experience with the delivery state of my new company car from Yeovil Ford. Car was delivered to me covered with a layer of some type of sand/dirt combination as though it had been standing for weeks. There was bird droppings all over the side and rear of the car and spider webs covering the rear wiper blade, obviously no interest at all from them to check and ensure car is in a new showroom state ready for the customer. To top it all off there were two scratches on the car, one of them quite bad on the roof from the only task they needed to do which was fitting roof bars. Poor response from Ford contact Julie then further response by another member of their team who said it was due to being very busy because of the new "66" reg and confirmed the car would be rectified and receive a full valet. Well if that was a full valet I would hate to see a quick wash as it was incredibly poor, I had to wash it myself so I could check the paintwork properly later that day!! And this was after nearly a two week wait for them to sort it out. Sorry not good enough you should be ashamed of yourself, it is dealers like you that make buyers switch manufacturers. I feel sorry for Ford Motor Company who do the hard work design, build and manfacture a very good vehicle and all you do is pass it on and claim your commission....A joke!!
Yeovil Ford sold me a car that had done 22,000 miles with 6 months warranty and after only 1,000 miles every warning light came on imaginable and the car is un drivable, I was told I would have to pay for the diagnostic as I was unable to drive it up to Yeovil due to the fact the car cuts out after 5 miles. It took them 1 week to get back to me after numerous phone calls to themselves - DO NOT BUY A SECOND HAND CAR FROM THEM
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Yeovil Ford
Houndstone Business Park Challenger Way
Yeovil
BA22 8XG
01935 404900
https://www.foraymotorgroup.co.uk/ford-dealership-in-yeovil
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