The whole experience was ok. There is a small knocking on front wheel however I’ve spoken to the warranty company and I’ll be getting diagnose with a local garage. The guy at the dealership as quite helpful, the dealership experience was good, everything was good to be honest.

Very friendly and helpful as a first time buyer this was exactly what I would have wanted.

Herts and Essex were recommend to me quite a few time by friends and family. Chris and Mason were brilliant, we were happy from start to finish. The Tiguan has also been absolutely fine.

I’ve pretty much dealt with everyone at Herts and Essex due to holidays and what not. It would be great if the staff were a bit more knowledgeable about the specific cars at the dealership, but the whole experience was quite positive and the staff were friendly. I picked a very niche car, a modified BMW 135i and they happened to have one.

My experience with Herts and Essex was perfect. I spoke to Mason on the day overall he was really good and very understanding. I found the Juke online as I was looking for a car

Herts and Essex are a very good dealership, they were very helpful. I’m really happy with the Transit, I’ve gone with a van Herts and Essex as they do little upgrades on the van and extra bits, I just like the look of them and they seem to do it to all their vans. Charles was a lovely guy, he was very helpful and talked me through the van.

It was sound, really good. I have already left a google review 😊 I really appreciate them! I was looking for a cheap runaround for work, and they treated me the same as if I was buying an expensive car. I was picked up from the station on the day so I didn’t have to get a taxi so I wouldn’t fault them at all. It was the main guy that I was dealing with, and he was really sound to be fair five stars nothing bad to say about it.

Highest rating

My general impression was fairly professionally ran to be honest, a lot of staff onsite busy working on the cars and everything seemed to be well connected between the sales and getting it nice and clean. It was a pretty straight forward experience there was one fault I identified which has been looked at now. I never give top marks so four stars.

I’m getting on great with the 1 series, not had any problems with it. The Herts and Essex dealership was perfect, they were very kind, friendly and helpful. Mason took care of me during the whole process. There were a few cosmetic blemishes on the car but nothing major. The main highly for me was when they brought my new 1 series to me.